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  • Hang Up the F'ing Phone

    For anyone whos transaction involves actually interacting with another human being....HANG UP THE FARKING PHONE!

    This is particularly important when checking into a hotel and I need to ask you basic information like the number of nights, smoking/nonsmoking, etc.

    That is all.
    Last edited by Crawley; 07-02-2008, 07:37 PM. Reason: basic grammar
    If today is an indication of the rest of the week, I'm going to need to start drinking. - Mongo Skruddgemire

  • #2
    I get it all the time. After a while of standing behind the desk, I smiley brightly and wave at the person on the phone.

    My mother taught me that it's very rude to interupt someone on the phone.

    If it appears that they are going to take a while, I return to my game of Solitare and ignore them until they're ready to check in, or ask them to step aside while I check in someone else.
    Ridiculous 2009 Predictions: Evil Queen will beat Martha Stewart to death with a muffin pan. All hail Evil Queen! (Some things don't need elaboration.....) -- Jester

    Ridiculous 2010 Predictions: Evil Queen, after escaping prison for last years prediction, goes out and waffle irons Rachel Ray to death. -- SG15Z

    Ridiculous 2011 Prediction: Evil Queen will beat Gordon Ramsay over the head with a cast-iron skillet. -- FireHeart

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    • #3
      And if the transaction actually involves speaking on the phone PAY ATTENTION! And don't be surprised if after 5 minutes of trying to ask you the same question and you talking or doing whatever with someone else in the background and then you checking to see if I am still there and then proceeding to ignore me please oh please don't be surprised when I hang up on you.

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      • #4
        what about the ones that are talking on the Bluetooth sets? They should just not use them, when they are being checked out.
        Under The Moon Paranormal Research
        San Joaquin Valley Paranormal Research

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        • #5
          They come in to my store all the time. They get absolutely no service until they are off the damn phone. We don't even acknowledge them. WTF is so hard about hanging up the phone when your interacting with someone that's right in front of you!!!!
          If you don't like my attitude, talk to the manager!!! Oh, wait, that would be me!!

          Yes, I'm the manager. I'm also known as "the brick wall".

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          • #6
            If you call me to place a special order and by chance you get another call, you have two options.

            1) tell me you have a potentially important call, before putting me on hold fro no more than 30 seconds to tel the other person to call back.

            2) ignore the other call

            If you do not do any of the above when you come back to me, i will have hung up.

            Once I hand a SC call, said hold on, and put me on hold, for the fun of it i put it on speaker phone. Eventually I heard "hello, hello" before they hung up. When I looked at the call timer it read (hours:min:sec.) 00:26:12. After that wait their waa no way I was going to consider answering it.

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            • #7
              I actually got royally screwed by someone who was on their damn phone once.

              The customer was on her phone the entire transaction and the only time she even acknowledged me was to confirm the total, which was $8 and some change. She actually gives me exact change, but she was rooting around in her purse for an eternity and while she was doing that I was busy dealing with her coupons (cutting them out, etc) and wrapping her glass items. Well I took a moment doing all that and I guess she thought that I was finished with everything at some arbitrary point in the transaction because she picked up the $8 in cash that she had laid on the counter and left before I even had a chance to pick it up or get the receipt printed or anything, thinking it was her change or something, who knows? I was sooooo pissed off I wanted to go follow her to PetCo (where she was headed next, because she talked with the person on the phone about the kind of cat food she needed...).

              That, and I've had to wait on many people before while doing a RETURN for them because I needed their credit card or whatever and they were too damn busy chatting away, causing a massive pileup in the line (I'm sure you've all been there). I seriously want to get one of the devices that disables cell phones within a certain radius and use it at work.

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              • #8
                As for people on the phone, I don't speak to them unless they actually speak to me. I just ring them up and either stand there and look at them until they clue in that I'm waiting on them, or just simply process their payment if they have it ready and toss their change or customer copy of the receipt on the counter and motion the next customer forward. Oddly enough, staring them down silently seems to be effective for me in getting their attention. Talking to them doesn't work because they aren't paying attention until I'm just standing there looking at them, then looking at customers behind them and shrugging. So, usually, it works for me to make the customer look bad to everyone else waiting in line.

                There was only one time I had to be more direct with a particularly dense SC. He was the last customer in line. He approaches the counter jabbering away, turns away and leans against the counter. No one was up there yet, so I just walked to the back counter to do other things. *sigh, roll eyes* I'm not standing there, waiting, while some self-important jerk makes a show. My time between customers is more valuable than that. So, I'm doing busy work at the back counter, but watching for real customers at my register. Yak daddy seems to not even realize there is a world beyond his phone. A woman finally approaches the counter, and stands behind this guy, giving him a rather puzzled look. Judging by her expression, I'd say she found him as annoying as I did.

                I walked up to the register, and yelled "Can I help you?"

                Hardly batting an eye, he waves his hand, "Shhh, I'm on the phone!"

                I respond. "I wasn't talking to you! I was talking to her! You're in the way!"

                He slowly meanders toward the door.

                She's smirking as she moves past him.

                I look at her, "You reckon he'd bleed if he pulled the phone away from his ear?"

                She just shook her head, "Some people are so rude."

                We chatted about stupid people as I rang her up, and she went on her way.

                I lost track of the guy after he stepped out. I guess he decided he didn't want anything after all. No major loss to me.
                The Borg wouldn't know fun if they assimilated an amusement park. -- B'Elanna Torres, Star Trek: Voyager

                Math! Math, my dear boy, is but the lesbian sister of Biology. -- Peter Griffin, Family Guy

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                • #9
                  I talk to them in a voice louder than normal. "HERE IS YOUR CHANGE. THAT'S FIVE, SIX AND SEVEN. THANK YOU AND HAVE A GOOD DAY!"

                  They can't claim I was rude, and if they try to complain I was too loud I can act hurt and protest that is my normal voice and can't help it! As a bonus the person on the other end might hear me and realize how rude their friend is. No one has complained yet about this tactic.
                  https://www.facebook.com/authorpatriciacorrell/

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