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  • plain annoying

    Me: thanks for calling, this is Dave, how may I help you?

    Guest: yea, Dave, we are coming to the island, this will be our 7th year here and we are driving down from Ohio and we have three kids, two girls and a boy, ages 9, 7, and 4 and we had to come this specific week because our son has a soccer tournament the prior week which is when we usually come. We called a few months ago and a young lady took our reservation and she asked for a credit card and I gave her my credit card and this is our 7th year coming to the island but the first year we have been in this particular villa but my wife likes the location of it. We like being nearer to the kid camp even though it's further from the beach than we have stayed in the past. I am trying to think where we were at one year that was really great but that year we only had a 2 bedroom but now we have a bigger family so we did the three bedroom and we called to put that on our credit card and I have a balance and I would like to put that on the credit card we used to make the reservation.

    My question: why cant people get to the point?

  • #2
    Because they need somebody to listen to their long-winded stories because nobody else will?
    Knowledge is power. Power corrupts. Study hard. Be evil.

    "I never said I wasn't a horrible person."--Me, almost daily

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    • #3
      Sometimes it's because there's a particular nuance that will be missed without the backstory.

      Usually, though, it's because they aren't certain how to bargain/plead for a specific favor, and hope you'll figure it out what they're trying to accomplish and take care of figuring it out for them. Sometimes it's a request that's not all that bad. Sometimes they're asking for the impossible, the impractical, or the just plain dumb. Those are the really annoying ones, because they're usually going to be a pain about not getting their way in that same meandering fashion.

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      • #4
        Let me try:

        Hi, my name is Mr. Loquatious. I have a reservation for X week, and would like to pay the balance. Let me know when you are ready for my credit card information.

        :: shuts up and waits until you ask for more information ::

        Well, you can dream, right?
        I don't go in for ancient wisdom
        I don't believe just 'cause ideas are tenacious
        It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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        • #5
          I can't help but read the thread title and think to myself "I'd like some garlic annoying, or perhaps some annoying with cheese"

          Some people just honestly don't get the concept of extraneous information. I'm betting this guy is one of those since he felt the need to tell you every little detail. And/Or the guy is an incredibly self important snob (depends on what his tone was like) who thinks he has to trump up the story as much as possible so you understand exactly what he is going through

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          • #6
            I know that one...

            Patient: Hi, I was checking to see if my prescription's ready, 'cause Dr. Moron was supposed to call it in, I checked with his nurse just a few minutes ago, and she said it was faxed to you. I really need it, since I don't drive and my mother's only going to have the car for another hour or so, before she has to return to the loony bin in time for shuffleboard. My insurance will pay for that and I have a three dollar copay, as long as my doctor's sent it to you. He's a great doctor, he's been taking care of me and my brats since little Petey caught the plague two years ago and had to be quarantined from the entire town.

            (finally stops speaking)

            Me: (shakes head to rid it of useless info): Can I get your name please?
            http://tinyurl.com/43hger/.gif

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            • #7
              Quoth vacation_rentals_suck View Post
              My question: why cant people get to the point?

              All too often, they have no point to get to in the first place
              I'm trying to see things from your point of view, but I can't get my head that far up my keister!

              Who is John Galt?
              -Ayn Rand, Atlas Shrugged

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              • #8
                I hate that. I book appointments and get it a few times each day

                how a call should go
                Intro + security ...
                Me: How can I help you?
                Customer: I'd like to book an appointment
                Me: ...

                How it goes to often
                Intro + security ...
                Me: How can I help you?
                Customer: Well I went to the doctor because my head has fallen off and the doctor said I needed to call you.
                Me: So are you phoning to book an appointment?
                Customer: The doctor gave me this letter ....
                Me: [head explodes]

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