Announcement

Collapse
No announcement yet.

you had no right

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • you had no right

    Guest: yea I wanna book this property( she told me the adress but I dont want to say it on here) for July 16 week

    Me: Ok that property is not available

    Guest: well I didnt reserve it, how can it be unavailable?

    Me: because someone else did

    Guest: you let someone else take MY property that week without calling and asking me

    Now of course, I made the mistake of thinking this lady was kidding and laughed

    Guest: you think this is funny? It's not.....I am one pissed off customer. Now move that reservation at once

    Me: I cant do that ma'am

    Guest: you're still laughing at me

    Me: they tell us to smile with our voice

    Guest: well you wont be laughing when you dont have a job anymore

    Me: I apologize

    Guest: Put your manager on the phone this instant

    The manager stood up to the SC this time. We're not movinf the reservation, the lady either has to select different dates or a different property. The lady said apparently her husband does a radio show in the Philadelphia area and we were going to get "blasted" and she was never renting through us again.

  • #2
    Quoth vacation_rentals_suck View Post

    Guest: you're still laughing at me

    Me: they tell us to smile with our voice
    Permanently borrowed.

    SC: Why are you laughing at me?
    Irv: I'm smiling with my voice. They tell me to do that in this job.
    Knowledge is power. Power corrupts. Study hard. Be evil.

    "I never said I wasn't a horrible person."--Me, almost daily

    Comment


    • #3
      Fine then. Don't let the door hit you on the way out.
      I am no longer of capable of the emotion you humans call “compassion”. Though I can feign it in exchange for an hourly wage. (Gravekeeper)

      Comment


      • #4
        Uh, unless she owned the property,
        I don't go in for ancient wisdom
        I don't believe just 'cause ideas are tenacious
        It means that they're worthy - Tim Minchin, "White Wine in the Sun"

        Comment


        • #5
          They tell us that at my office too. -.-

          I'm amazed your managers didn't immediately cancel the other person's reservation for her. They've been almost awe-inquiringly spineless so far.

          Comment


          • #6
            Quoth vacation_rentals_suck View Post
            The lady said apparently her husband does a radio show in the Philadelphia area and we were going to get "blasted" and she was never renting through us again.

            Promises, promises.
            If you don't like my attitude, talk to the manager!!! Oh, wait, that would be me!!

            Yes, I'm the manager. I'm also known as "the brick wall".

            Comment


            • #7
              Is it a timeshare?

              Comment


              • #8
                Guest: well I didnt reserve it, how can it be unavailable?
                Answer your own question much?
                I am the nocturnal echo-locating flying mammal man.

                Comment


                • #9
                  Quoth BookstoreEscapee View Post
                  Uh, unless she owned the property,
                  I guess that, even if she owns the property, she can't butt in and tell the rentee to get out without a damn good reason. Unless she was willing to refund the person who did book the property for that week.
                  "I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question."

                  Comment


                  • #10
                    Quoth vacation_rentals_suck View Post
                    Guest: yea I wanna book this property( she told me the adress but I dont want to say it on here) for July 16 week

                    Me: Ok that property is not available

                    Guest: well I didnt reserve it, how can it be unavailable?
                    YOu mean you don't have it lying fallow the other 50 weeks a year? Tsk.

                    Quoth vacation_rentals_suck View Post

                    Me: because someone else did

                    Guest: you let someone else take MY property that week without calling and asking me
                    hmm, I think the prase is Losers, weepers. Or if you're nice, early birds get teh worms.

                    Quoth vacation_rentals_suck View Post

                    Guest: well you wont be laughing when you dont have a job anymore
                    YOu know, while teh people at Customers SUck would miss my wild stories, I'd love a better job.....

                    Quoth vacation_rentals_suck View Post
                    The lady said apparently her husband does a radio show in the Philadelphia area and we were going to get "blasted" and she was never renting through us again.
                    kthnksbai.

                    I got to explain EW to my mom. UPDATE- the drama part of my family that's throwing the wedding heehee. THe bride and groom are having a dry reception for religious reasons. The bride spent most of July 4 playing various drinking gfames with my bro in law. snerk.

                    Comment


                    • #11
                      Quoth vacation_rentals_suck View Post
                      The lady said apparently her husband does a radio show in the Philadelphia area and we were going to get "blasted" and she was never renting through us again.
                      Oh, please.

                      What a lame threat. First, how many listeners does he have? A few thousand?

                      How many of those listeners don't think he's an idiot? Maybe a few hundred?

                      And how many of those folks have evern HEARD of your company before he bleats the name on the air? Probably close to zero.

                      Of those who were familiar with your company before he gives your company name on the air, how many have considered staying in one of your properties? Now we're closer to zero, if not already there.

                      And how many of those could afford it? Definitely, zero: the number of customers you will lose if he enacts his "threat."

                      But don't forget the listeners who think he's an idiot. Thanks to the free publicity he provided, some of them might decide to rent from you.

                      JFTR, I have an SC who has a radio show too. As a matter of fact, lots of people have radio shows. It doesn't mean much.
                      The best karma is letting a jerk bash himself senseless on the wall of your polite indifference.

                      The stupid is strong with this one.

                      Comment


                      • #12
                        Quoth Dips View Post
                        Oh, please.

                        What a lame threat. First, how many listeners does he have? A few thousand?
                        If that. Everybody else in Philly is probably too busy booing Santa Claus to listen. (I keed, I keed!)
                        Knowledge is power. Power corrupts. Study hard. Be evil.

                        "I never said I wasn't a horrible person."--Me, almost daily

                        Comment


                        • #13
                          Quoth Dips View Post
                          JFTR, I have an SC who has a radio show too. As a matter of fact, lots of people have radio shows. It doesn't mean much.
                          Also, you have to remember to ask "AM or FM". AM is cheap and easy, FM is where the big dogs play.
                          ...WHY DO YOU TEMPT WHAT LITTLE FAITH IN HUMANITY I HAVE!?! -- Kalga
                          And I want a pony for Christmas but neither of us is getting what we want OK! What you are asking is impossible. -- Wicked Lexi

                          Comment

                          Working...
                          X