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Customer who bitch about how WE are wasting their minutes

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  • Customer who bitch about how WE are wasting their minutes

    despite the fact that THEY are the ones who keep making this conversation longer by refuting EVERYTHING we say?

  • #2
    Aren't most tech calls to your provider free anyways?
    Ridiculous 2009 Predictions: Evil Queen will beat Martha Stewart to death with a muffin pan. All hail Evil Queen! (Some things don't need elaboration.....) -- Jester

    Ridiculous 2010 Predictions: Evil Queen, after escaping prison for last years prediction, goes out and waffle irons Rachel Ray to death. -- SG15Z

    Ridiculous 2011 Prediction: Evil Queen will beat Gordon Ramsay over the head with a cast-iron skillet. -- FireHeart

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    • #3
      I'm referring to their cellphones

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      • #4
        Or the people who say they are in a hurry and I'm wasting their time ....what for it....



        Becasue they keep playing musical credit cards.You know one don't work pull out another.

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        • #5
          Quoth MoonChild2007 View Post
          I'm referring to their cellphones
          So am I. Weird because anytime I need to call my provider, they never count my minutes. It's free.

          Oh well. I guess I'm just lucky.
          Ridiculous 2009 Predictions: Evil Queen will beat Martha Stewart to death with a muffin pan. All hail Evil Queen! (Some things don't need elaboration.....) -- Jester

          Ridiculous 2010 Predictions: Evil Queen, after escaping prison for last years prediction, goes out and waffle irons Rachel Ray to death. -- SG15Z

          Ridiculous 2011 Prediction: Evil Queen will beat Gordon Ramsay over the head with a cast-iron skillet. -- FireHeart

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          • #6
            Quoth Evil Queen View Post
            So am I. Weird because anytime I need to call my provider, they never count my minutes. It's free.

            Oh well. I guess I'm just lucky.
            I am referring to the customers who call the cable company to report a cable bill issue (mostly due to them not paying for it and LETTING it raise to 500) by using their cellphone and then blame me because I have wasted their precious minutes.

            If thier minutes is so important to them, they shouldn't use their cellphone when the problem is severe like being charged for 10 boxes instead of 7 or a cable service issue or if they are too stupid to understand WHY their bill is high when the answer is QUITE obvious if they looked at EVERY SINGLE BILL.

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            • #7
              I think it could apply to anyone who works in a call center. I had that happen all the time where a customer would call on their cell, argue, whine, bitch and moan about everything I said and then complain that I was wasting their minutes. When they're the one dragging the encounter out longer than it needs to be.
              My formula for living is quite simple. I get up in the morning and I go to bed at night. In between, I occupy myself as best I can.---Cary Grant

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              • #8
                Quoth MoonChild2007 View Post
                I am referring to the customers who call the cable company to report a cable bill issue (mostly due to them not paying for it and LETTING it raise to 500) by using their cellphone
                Some people(like me) only have a cell phone.

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                • #9
                  Quoth Akasa View Post
                  Some people(like me) only have a cell phone.
                  Same here But, I don't call up a place that I know has a chance of taking a while, then whine because they're wasting my minutes, when I'm the one that called /them/. And it's things that I'm doing that's causing the conversation to draw out this long.
                  Pit bull-

                  There is no breed of dog more in need of our compassion; in need of our call to arms on their behalf; and in need of what should be the full force of our enduring sanctuary.

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                  • #10
                    Sorry, Akasa. We're not rippin' on people who have cell phones, just unprepared people.

                    Falls into the same category as the people who call up with billing issues but don't have their account number, the bill in question, and a pen & paper at hand to take information and then complain that they're not getting ideal service.
                    My formula for living is quite simple. I get up in the morning and I go to bed at night. In between, I occupy myself as best I can.---Cary Grant

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