Can't cook, won't cook.

[edible_hat]

A customer attempted to return two bags of frozen chips (the kind you cook yourself in your oven or frying pan) at 6pm on a Saturday...

The players:
SC: S**t at Cooking
SCP: SC's partner
J: Co-worker
Me: Praying that there's some alcohol at home

SC: "Can I return these? There's nothing wrong with them, you can re-sell them."
J: "We can't do refunds on this new system..." (true! we need the manager's password)
SC: "But I don't know how to cook them." (despite the instructions on the packet)
J: "How much were they? I'll see what I can do."
SC: "I don't know... *points at me* He was here when I bought them." (does no good because I was there for 7 and a half hours before that too)
Me: "I think [co-worker who just went home] served you."
SC: "Can't you look it up or something?"
*J and I bring up the sales logs on our registers, I discover the chips sold half an hour before, when I was out the back unloading a pallet*
Me: "It's on here, you paid $4.40, but as she said we can't do a refund."
SC: *stands there staring at us*
J: "There's really nothing we can do."
SC: *stands there staring at us*
Me: "OK maybe you can go to the chicken shop next door and ask them to cook it for you..."
SC: *stands there staring at us*

At this point SCP got bored of staring at an energy drink display and decided that they should go next door and buy some food they don't have to figure out how to cook. I think if he hadn't done that they'd have stayed to give the graveyard shift some company.

But that's not all! According to the chicken shop staff, the two of them bought hot dogs and one serve of chips. When SC ordered the chips, SCP said "What do you want more chips for, you've got two bags already!" and SC burst into tears.

And my prayers were answered, my fiance found a bottle of wine we'd overlooked. Very nice it was too, from the vineyard where we're getting married.

[Lingering Grin]

Ok, to clear it up for the Americans....

She(?) Is in Australia... so chips = fries



Now back to the topic at hand... how can you not know how to cook that? Like you said, it's on the bag. Besides, it's not like it's hard... Overn: Cook till they turn golden brown... Fryer: Cook till they turn golden brown... yes, real difficult.

[RootedPhoenix]

Send them to school and they eat the books. Good grief, they sound like winners!

[bainsidhe]

Was there no manager available? Is that why you "couldn't" do a return? Or was it the fact it was perishable goods? Because our store would have to toss the fries. Who knows where that bag has been or at what temperatures, even if it was frozen at time of return.

[Dreamstalker]

Ye flipping gods, frozen fries were one of the first non-microwave items I learned how to make.

LAZY...unless they didn't have an oven or stove, but those can be done in a toaster oven as well.

[rerant]

But that's not all! According to the chicken shop staff, the two of them bought hot dogs and one serve of chips. When SC ordered the chips, SCP said "What do you want more chips for, you've got two bags already!" and SC burst into tears.

And this is where I burst into a fit of laughter.

[PepperElf]

or just microwave them anyway. put em in a microwave safe bowl and nuke them.
might not be the best way but... they'll still be edible.

i mean really who the hell buys something if they know they can't make them?

[edible_hat]

Was there no manager available? Is that why you "couldn't" do a return? Or was it the fact it was perishable goods?

Our new till needs a secret password that only the manager knows in order to do refunds, and the manager had already gone home. Not that he would have approved it anyway because (as you say) it was perishable goods, and there was nothing wrong with the product (and unlike some stores, we don't give refunds if you change your mind).

[Sliceanddice]

ok and this is why when i have kids i am teaching them to cook as soon as they are old enough to under stand im teaching them to cook, little by little if i must!

[Chromatix]

Waaaay ahead of you. My daughter just turned 3 - and she got a nice little apron and a cooking-guide cartridge for the DS. She'll get her own DS soon too.

Of course at that age she'll need a lot of help understanding the cooking guide, not to mention actually doing the things, but it'll help Mum as well. The apron was the best value €5 I've ever spent - she loves it!