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its been a long couple weeks.....i had to pull one extra eight hour shift, and work 2 hours over another eight hour shift due to somebody beind sick......
A Love Letter
Dear woman who thinks she doesn't have to pay,
this is a love letter. no, not the love letter you think it is. im writing to tell you, that i am going to LOVE telling you, that the next time you come in, you either pay for BOTH products you used, or i will be calling the police.
its bad enough that you sprayed a body spray tester all over you to the point that when i walked down the aisle, i had a sneezing fit. but then i hear you spraying something else from the next aisle.
do you remember me telling you that the Lusters Hair shine you just sprayed ALL over your hair, had to be paid for before you left? remember you saying you were going to? that you wouldn't use a product without paying for it? you are a liar. last time i checked, buying something, doesn't mean leaving it on the magazine rack.
also, i know you think you got away with this, but the Lets Jam regular hold you left wide open on the shelf with an obvious two fnger dip in it,....well...you didnt get away with it.... c'mon...at least try hiding the fact you used it....leaving the lid upside down, halfway across the bottle isn't concealing the evidence....
its like you didn't even care that you used porduct you weren't buying...oh wait. that is a normal coming from a useless piece of trash.
nope....aint doin it
we regularly have this same customer do this. it just happens to be for her church. i don't know what church....
every so often, this lady comes in, and finds a manager. she then goes onto this speil about how she is having this party, or fundraiser for her church. she rattles on for a bit, then gets to the point..."what will you sell me for 25 to 50 cents?" that in itself, isn't bad. but after being told no, there isnt anything here that cheap, she then proceeds to ask for discounts on EVERYTHING she buys. she will go to every employee and ask where all the 25-50 cent products. honey, this is Walgreens. go to the Dollar Tree.
when she goes to check out, she gets the manager again, and on any and all clearance item she has in her cart, she asks for more of a discount on it. the thing with that, is my store automatically clearances everything taken out of plano to 75% off, because it won't sell at my store otherwise. until we implemented this program, our clearnace end just sat the entire year, not moving. so she is already getting things dirt cheap.
Please go get your meds...
this guy, i have seen a couple times, but not too many. he has never acted like this before though.
it was on a sunday morning, i believe. there are only three employees in the store at this time. me, front casheir, and AM. i was going to grab some stuff for me to drink through the day, and chips for my lunch later. as i was walking back to to my counter with my stuff, the front cashier asked me to help a customer.
SC- obvious
Me- the one and only star of this show!
Sc- i need corn cushions for my feet! im in a hurry!
Me- ok. they are at the back.....(i got interrupted. i was going to say at the back of aisle one, ill show you where)
Sc- JUST SHOW ME! im in a rush lets go!
at this point, he just starts walking the wrong way. i start going the right way, and am about to say, its this way, when he yells again, LEts go!
Me-we are going. but they are THIS way. come with me.
Sc- come on! lets go. im in a rush. come on! geez.....
as we walk by my counter, i set my stuff down without pausing. i expected him to say something, but he didn't. he just keeps yelling at how he is in a rush.
we get back there, and he complains that im too slow. i start pointing out the different types of product we have.
Sc- i only have a few bucks! i have to get to grayslake! i got to go! im just going to get something. if i don't have enough money, youll take what i have, and then ill come back later! im trustworthy!
Me- ....no. if you don't have enough money, you don't take anything.
Sc- yes i will.
my AM walks by at this point, so i call him over. sc explains what he wants, with much yelling about him being in a rush. the problem was, when we tried pointing out a product, he would interrupt us.
Sc- i just want something for my toe! how hard is that! you are stupid! are you guys slow? how much clearer cani get. i need something for a blister!(before it was a corn, now its a blister)
so i go over to another aisle,and get something for blisters. thank god he decides he wants that. it $4.99 plus tax. he was kneeling down looking at products,so he just takes out all his change, and throws it on the floor.
Sc- there your money. ill take that and go.
AM- we have to ring it through the register first. if you odn't have enough, you aren't getting it
i walk away to go ring it up. after i scan it in, i hit total, and then i put the produt under my counter, until i get money. i didn't want him grabbign it and running.
as i walk back, i hear my AM trying to get him to go to the register. it finally clicks with SC, and wants us to pick his money up for him. at this point, we don't feel like helping him. although...niether of us were really mad at him. i found it kinda humerous that he was making himself look like an idiot.
SC- your a piss poor manager! you won't help me! you shouldn't be a manager! your a piss poor manager! (repeat about 10 times.)
we finally get to the register. remember the stuff i said i sat on the counter? he starts shoving it, saying over and over,"move your shit off the counter! get your shit off the counter!"
he then throws down his change, and starts to walk away, saying he will come back and pay for the rest later. my AM starts getting mad, until i tell him the SC doesn't have the product.
the sc comes back, and we start counting the change. we get the money, but then he wants his quarters back. so he takes them all back. but now we are short. so he gives me all but two quarters back....finally, the transaction is done.
my AM then says he is banned. the SC does a COMPLETE turn around. all of a sudden, he is remorseful, apologizing over and over! he says he gets his meds here and everybody knows him! then he wants to shake our hands! ugh....
he finally starts leaving, but then stops at the front register, where another customer is checking out. the SC got the other customer so flustered, that he leaves without his purchase! he paid, and walked out.
the SC walks out the door, and a lady walks in. the sc walks right back in, and is trying to speak to her. i can tell she is uncomfortable, so i go right over to her, and try speaking to her, toget him away from her. i ask if i can help her with anything, and all she says is,"yeah, you can get HIM away from me." i tell her we are trying.
he finally leaves for good....i ask the AM if the ban is sticking. nope! its cause he takes meds, and if he doesn't take his meds, he acts like that! so he isn't banned.
A Love Letter
Dear woman who thinks she doesn't have to pay,
this is a love letter. no, not the love letter you think it is. im writing to tell you, that i am going to LOVE telling you, that the next time you come in, you either pay for BOTH products you used, or i will be calling the police.
its bad enough that you sprayed a body spray tester all over you to the point that when i walked down the aisle, i had a sneezing fit. but then i hear you spraying something else from the next aisle.
do you remember me telling you that the Lusters Hair shine you just sprayed ALL over your hair, had to be paid for before you left? remember you saying you were going to? that you wouldn't use a product without paying for it? you are a liar. last time i checked, buying something, doesn't mean leaving it on the magazine rack.
also, i know you think you got away with this, but the Lets Jam regular hold you left wide open on the shelf with an obvious two fnger dip in it,....well...you didnt get away with it.... c'mon...at least try hiding the fact you used it....leaving the lid upside down, halfway across the bottle isn't concealing the evidence....
its like you didn't even care that you used porduct you weren't buying...oh wait. that is a normal coming from a useless piece of trash.
nope....aint doin it
we regularly have this same customer do this. it just happens to be for her church. i don't know what church....
every so often, this lady comes in, and finds a manager. she then goes onto this speil about how she is having this party, or fundraiser for her church. she rattles on for a bit, then gets to the point..."what will you sell me for 25 to 50 cents?" that in itself, isn't bad. but after being told no, there isnt anything here that cheap, she then proceeds to ask for discounts on EVERYTHING she buys. she will go to every employee and ask where all the 25-50 cent products. honey, this is Walgreens. go to the Dollar Tree.
when she goes to check out, she gets the manager again, and on any and all clearance item she has in her cart, she asks for more of a discount on it. the thing with that, is my store automatically clearances everything taken out of plano to 75% off, because it won't sell at my store otherwise. until we implemented this program, our clearnace end just sat the entire year, not moving. so she is already getting things dirt cheap.
Please go get your meds...
this guy, i have seen a couple times, but not too many. he has never acted like this before though.
it was on a sunday morning, i believe. there are only three employees in the store at this time. me, front casheir, and AM. i was going to grab some stuff for me to drink through the day, and chips for my lunch later. as i was walking back to to my counter with my stuff, the front cashier asked me to help a customer.
SC- obvious
Me- the one and only star of this show!
Sc- i need corn cushions for my feet! im in a hurry!
Me- ok. they are at the back.....(i got interrupted. i was going to say at the back of aisle one, ill show you where)
Sc- JUST SHOW ME! im in a rush lets go!
at this point, he just starts walking the wrong way. i start going the right way, and am about to say, its this way, when he yells again, LEts go!
Me-we are going. but they are THIS way. come with me.
Sc- come on! lets go. im in a rush. come on! geez.....
as we walk by my counter, i set my stuff down without pausing. i expected him to say something, but he didn't. he just keeps yelling at how he is in a rush.
we get back there, and he complains that im too slow. i start pointing out the different types of product we have.
Sc- i only have a few bucks! i have to get to grayslake! i got to go! im just going to get something. if i don't have enough money, youll take what i have, and then ill come back later! im trustworthy!
Me- ....no. if you don't have enough money, you don't take anything.
Sc- yes i will.
my AM walks by at this point, so i call him over. sc explains what he wants, with much yelling about him being in a rush. the problem was, when we tried pointing out a product, he would interrupt us.
Sc- i just want something for my toe! how hard is that! you are stupid! are you guys slow? how much clearer cani get. i need something for a blister!(before it was a corn, now its a blister)
so i go over to another aisle,and get something for blisters. thank god he decides he wants that. it $4.99 plus tax. he was kneeling down looking at products,so he just takes out all his change, and throws it on the floor.
Sc- there your money. ill take that and go.
AM- we have to ring it through the register first. if you odn't have enough, you aren't getting it
i walk away to go ring it up. after i scan it in, i hit total, and then i put the produt under my counter, until i get money. i didn't want him grabbign it and running.
as i walk back, i hear my AM trying to get him to go to the register. it finally clicks with SC, and wants us to pick his money up for him. at this point, we don't feel like helping him. although...niether of us were really mad at him. i found it kinda humerous that he was making himself look like an idiot.
SC- your a piss poor manager! you won't help me! you shouldn't be a manager! your a piss poor manager! (repeat about 10 times.)
we finally get to the register. remember the stuff i said i sat on the counter? he starts shoving it, saying over and over,"move your shit off the counter! get your shit off the counter!"
he then throws down his change, and starts to walk away, saying he will come back and pay for the rest later. my AM starts getting mad, until i tell him the SC doesn't have the product.
the sc comes back, and we start counting the change. we get the money, but then he wants his quarters back. so he takes them all back. but now we are short. so he gives me all but two quarters back....finally, the transaction is done.
my AM then says he is banned. the SC does a COMPLETE turn around. all of a sudden, he is remorseful, apologizing over and over! he says he gets his meds here and everybody knows him! then he wants to shake our hands! ugh....
he finally starts leaving, but then stops at the front register, where another customer is checking out. the SC got the other customer so flustered, that he leaves without his purchase! he paid, and walked out.
the SC walks out the door, and a lady walks in. the sc walks right back in, and is trying to speak to her. i can tell she is uncomfortable, so i go right over to her, and try speaking to her, toget him away from her. i ask if i can help her with anything, and all she says is,"yeah, you can get HIM away from me." i tell her we are trying.
he finally leaves for good....i ask the AM if the ban is sticking. nope! its cause he takes meds, and if he doesn't take his meds, he acts like that! so he isn't banned.
)
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