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  • lost and found

    Ok I should tell you all how our lost and found works....we keep items for 30 days, if they havent been claimed after that, either one of us employees will take it home or it will de donated to charity. In fact, thats how I got my digital camera....someone just left it in a unit and never called to claim it.





    Me: ok do you know where you may have left in the unit?

    Guest: well yea but it was from last year

    Me: we only keep items in our lost and found for 30 days, after that we get donate them

    Guest: that was an watch passed down from my great grandfather

    Me: and you're just now calling about it after a year?

    Guest: I have called six times. We live in Japan and the international calls are expensive.

    Me: well I am sorry sir but if you left that watch last year, I guarantee we wont have it

    Guest: so how do we proceed with this?

    Me: there is nothing to proceed with....the watch is gone

    Guest: well do you know who has it?

    Me: no sir

    Guest: boy you're a big f___ing help.

    Me: sir, what do you want me to do?

    Guest: help me track down my watch

    Me: sir, thats impossible

    Guest: well this is your responsibility

    Me: sir, read your contract....it clearly says we are not responsible for items left in our rental units

    Guest: but this is a family heirloom....I wanted to pass it on to my son.

    Me: sir I am very sorry

    Guest: yea go f___ yourself.....you will hear from my lawyer

  • #2
    "Actually sir, you will be hearing from MINE, as your words are hurtfull and unwarrented. Do you have any other items you could give me as recompense, avoiding a trial? I really love this watch!!"

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    • #3
      Harsh life lesson that one had better keep a closer idea on one's possessions.

      For instance, I rarely wear my sunglasses. I had a prescription pair of sunglasses, very stylish and somewhat expensive. Last time I wore them was going to a Chili's. When dinner was finished, it was dark out so I didn't need the sunglasses anymore.

      A few months later when I wanted to wear my sunglasses again, I was looking for them everywhere and simply couldn't find them at all. Then it finally hit me...I last wore them to Chili's, and I don't remember taking them with me again!


      So yeah, sucks to be me. I'm not about to demand that they turn over my sunglasses after such a long period of time. Expensive lesson to keep better track of my items.

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      • #4
        We get that where I work a couple times. If they do not pay on their unit for up too three months, they go to auction. It is not my fault if they needed something that they had in storage that didn't get paid on in 3 months. I am not going to tell you who those buyers are or where they live.
        Under The Moon Paranormal Research
        San Joaquin Valley Paranormal Research

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        • #5
          Quoth vacation_rentals_suck View Post

          Guest: yea go f___ yourself.....you will hear from my lawyer
          "Dude, Lionel Hutz is dead."
          Knowledge is power. Power corrupts. Study hard. Be evil.

          "I never said I wasn't a horrible person."--Me, almost daily

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          • #6
            Why would ANYONE bring a family heirloom watch to a vacation resort on the beach? Talk about setting the situation up for a disaster!
            "Ignorance is no excuse for a law."
            .................................................. ..................- Alfred E. Newman

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            • #7
              Quoth Irving Patrick Freleigh View Post
              "Dude, Lionel Hutz is dead."



              Love it!

              lol

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              • #8
                your customers are always so mean.

                we actually have the (sorta) same policy at my store. We keep things around for...a while. Usually about 3 months and then it's fair game.

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                • #9
                  It's not really his fault that he waited a year. I mean, without his watch, how can he tell that time has passed?
                  "All I've ever learned from love was how to shoot somebody who out-drew ya"

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                  • #10
                    It's those most precious of family heirlooms that one is always sure to leave in a rented condo and not call about for a year. But knowing your manager, he'll probably go out and buy one for the douchebag.
                    I will never go to school!

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                    • #11
                      Quoth BaristaTrav View Post
                      It's those most precious of family heirlooms that one is always sure to leave in a rented condo and not call about for a year. But knowing your manager, he'll probably go out and buy one for the douchebag.
                      After reading about some of these spineless mgrs. I wouldn't be surprised if they had Great Grandpa dug up to get the watch he took with him.
                      "All I've ever learned from love was how to shoot somebody who out-drew ya"

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                      • #12
                        Makes me wonder what DID happen to the watch...

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                        • #13
                          I think Christopher Walken has it... in a safe place.
                          I will never go to school!

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                          • #14
                            Quoth Irving Patrick Freleigh View Post
                            "Dude, Lionel Hutz is dead."
                            He would have only moved for a bad court thingy anyway.

                            Comment


                            • #15
                              Quoth Aethian View Post
                              Makes me wonder what DID happen to the watch...
                              Since VRS got the digital camera, his manager decided to take the watch. Bet he won't admit it to the guest.
                              "I don't have to be petty. The Universe does that for me."

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