Why not get your stuff there instead of here??

[BethB]

Newbie here but I had to wonder about this. I have been working for the "evil corporation"(rhymes with fall apart) since November and have had to deal with mass amounts of "WTF" moments from customers. For the first few months I worked in a different state, bigger city and now I'm in a little podunk town. But what bugs me to no end is price matching. Here in tinytown I can understand wanting to get a smaller price from a competitor that sets up shop in a town 45 min to an hour away but why if they are in the same town or just down the street? I constantly get phrases like "this tuna is on sale at "other place" for $.50 a can. can you match it?" I'm like whatever, if you're too damn lazy to go to "other place" down the street, literally, then that's your problem not mine. Or even if the competition is in the same town and they bring in a flyer from Best Buy or Staples. It's like, they are in town and not that far away. Maybe I'm not a "price match me cuz I'm too lazy to actually go to Best Buy" kind of person and that's why I feel this annoyed. Also, what's with the attitude about someplace else having things in stock we no longer carry or have never carried. If it's in Store B go there. This town is itty bitty and you most likely wasted more gas driving all the way up here to find what could not be found when it was in Store B just 3 blocks from your house. Is it really worth it??

Another issue totally off subject...what the hell is with all these "princesses" who command things from you? You all know the type...they start out as daddy's princess and then grow up believeing they are the princess(and most likely have a keychain or photo frames that say so) and the rest of us are peasants who must obey or fear the wrath of their screechy, whiny voices that makes you want to choke the life out of them or rip out their tongues, whichever hurts more. Sorry, It's a bit of a rant but I had to just let it out or let it fester. I thank the higher powers(whoever they may be) daily that I never told my daughters they were my princesses. I told them they kicked ass or they are awesome. They will never become one of those.....

[Apathy]

I never got the price match thing either. I don't know why you'd prefer to patronize WM when you could be giving some other store money. Not that the other store needs it, but WM sure doesn't.

And good work on being a reasonable parent. It's clearly a dying breed.

[blas]

I've never understood that either.

While the gas station that I worked at was the last to raise gas prices and the quickest to lower them, the fallback was that they had THE most expensive cigarettes in town, along with the most expensive beer and malted beverages (we had a class B license, so we didn't sell hard liquor).

Without fail, customers felt the need to tell us about it. WE KNOW, WE KNOW. Why did they insist on patronizing our store, yet bitch and whine about it? Why not go somewhere else and save your 15 cents a pack of cigarettes? That's what I always did.

[DevilBoy]

There is no escaping this.
Unfortunately, the "Microwave Mentality of the Burger King Generation's Price Match Plus Brigade"** is what we, as purveyors to the public, have to endure on a daily basis.



(** - gotta have it fast, gotta have it "my way" and "my way" only, gotta have it at the lowest price of any store selling the same product no matter where that store is located)

[MoxisPilot]

I price-match, but it's because I have ONLY the Navy Exchange at my fingertips, and Wal-Mart takes three months to ship things to me.

Otherwise, I think it's silly.

[South Texan]

But... If they didn't point out the price difference and ask for a special treatment, how could they feed their little egos by thinking they outsmarted your store? Just going to the store selling the item for less would not show anyone how "clever" they are.

[blas]

Most customers are about as "clever" as I am Fergie.

[TTAZ]

I price match. Quite a few times there has been store A with a sale on soda and chips, and store B on sale with shampoo and tampons, and store C on sale with dog food and oreos. Rather than go to all 3 other stores for a handful of items I go to the WMNM and get those few things price matched along with the other things that are always cheaper/only available at WM.

However, I agree that price matchers can be huge-ass EW's. But not all of them. Every time I get something price matched I make sure to thank the cashier for doing it because I appreciate it, especially when I'm a dumbass and leave the ads at home and the cashier has to dig through their ad or run to the front of the store to look at the posted competitors ads.

It's one of those things where not everybody is a jerk about something, but so many are, the stereotype endures. *shrug*

[Bagga]

We had a guy check out a 4 in 1 remote control, go to a fast throughput store 100 yards away, find out that they had the same thing cheaper AND IN STOCK - which was part of our policy on price matching.

Then he walked 100 yards back to us and demanded that we price matched. With a smirk on his face "whoo hoo I am making you phone them to check, and do all the paper work. I have the POWAH!"

B@sstards, the lot of em.

Price matching DOESNT WORK, boss people.

We don't gain a customer, because anyone scratching around for the lowest price has no concept of loyalty.

We lose money, because we originally priced the item at what we consider to be a fair profit margin. (Or is price matching a subtle indicator that we were originally intending to gouge the customer?)

We lose time making out paperwork, and that time is better spent on an activity that generates PROFIT.

And so on.

[simplyanother]

Price matching, if not done in an annoying way? Doesn't bother me. Most people I know who do that, do it on grocery items. If they can price match and get everything on one trip, they save more money. If they have to drive all over town for those nickles and dimes, then they waste money.

I can see on big ticket items, why the hell don't people just go to the other store, if it's nearby.

[BethB]

If I bought something at one store and later found it cheaper at another, I usually just cut my losses. I don't want to waste gas driving home, look for the reciept, get said item, drive back to get my money back and drive to the other store. Sure it sucks to lose that money but that money I saved just went back in my tank. plus with me working at wal-mart, i usually check the price and have hubby look up the price at another store and compare notes. much easier that way.

[smileyeagle1021]

personally with price matching, if it's enough of a difference to ask about price matching I've always figured it was easier to just go to the place with the lower price.
That said, I like a thing that Best Buy at least at one point in time did (I don't know if they still do), but they did temporal price matching... IE, you buy a TV on day one and if by day 30 the price of the same model TV had gone down you could bring in your reciept and get store credit for the difference. Like I said, I don't know if they still do, but when I bought me TV 3 weeks later the price dropped by $30 and they gave me a in store credit when I brought in my receipt... pretty cool idea.