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So, some work hilarity. I've had a few sucky customers the past few days, so here we go.
This lady was my last customer before the whole store closed. Like literally, the lights turned off during the transaction. She just kept telling me what to do and would not shut up. She wanted me to price check something, ring up all her clothes, then take things off, then she got the prices wrong, and added something I had taken off, and took off something else, then she told me to do the coupon, and at this point, I said, “Can you wait a minute?” and held my hand up to signify (I naturally use hand gestures). And this is where we get serious suck.
SW – stupid woman
Me
SW - *imitates me, including hand gesture* Can you wait a minute?
Me - *stares*
SW – *does it again* That's very annoying. You shouldn't talk to me, a person, like that. It's like you're giving a person orders. It's very annoying.
Me - *stares* (She implies that I'm not a person. And has the immaturity to imitate me like a two year old.)
SW – It's very annoying.
Me - *snap* Whatever. *finishes transaction*
SW – You're rude.
Me – I don't care.
SW - *splutters and says some stuff I don't remeber*
Me – I have to go. The store is closing.
SW – (of course she writes a check. And takes her sweet time about it. And oh, hey, the ID prompt, meaning this trashy ho has never written a check here and isn't in our system.)
As I'm running the check through, SW says, 'I think I'll talk to your manager.'
Me – Go ahead.
She leaves, I leave. And as I'm walking to clock out, I see her talking to a male coworker of mine. Not a manager. I shrug, punch out, and leave. Employees have to go out the back exit, so by time it takes me to leave, get into my car, and drive around the building, SW is also leaving. I walk fast. Clearly, she either muttered something unintelligible to the manager (if she was lucky enough to find one during closing), or she thought that clearly, my male coworker could chastise me.
Funny thing was, I never heard anything about it. I always think I'm going to get reprimanded after my serious suck customers, but I never hear anything back. One lady called me a bitch, and I thought for sure, I'd get something back on that one. Nothing. Nothing on this one either.
And who buys pants and socks (which is what SW bought) at 11 o'clock at night when the store is about to close? My theory is that she's ashamed to leave her home during the daylight. Night clerks beware. We're clearly not people, but abuse-bots for morons who can't stand up to 'real' people.
I really don't have a brain to mouth filter. I get snarky pretty fast.
So, just a few tales from today (the above happened last week, I believe), and then I'm off.
This dude was smiling at me while he stood in line, which while creepy, is fine. I smile back, mouth 'Hi' and finish my current transaction. So on to him, and it all goes fine. Except he tells me that he doesn't want this one item. Apparently his cart got mixed up with some other woman's? So it's cool, I put it on the back and carry on. The guy kinda shuffles around a bit, as if deciding what to do. He leans close to me, and whispers in my ear that he thinks the woman left another item in his cart. o_O;; Creeeeepy. I try to laugh and say 'really?' but now my ear feels all weird and icky, and like moist from his breath (ewwwwww!) And then later in the transaction he looks through one of the bags, and says 'Yup, this is it.' So I take it off.
I will gladly deal with people calling me honey, or sweetheart, or dear, or what have you. So long as they stay their distance. No whispering!
My last story involves me closing. I had finished my last order, and had started cleaning, when this little girl starts looking through the candy section. I figure whatever, she's just looking. Then she puts a pack of gum on my counter. She's really cute, so again, whatever, I'll just do this really fast and go back to cleaning. I scan the item, and the girl takes out a handful of... guess, guess... that's right, pennies. The gum is 99 cents. So I start a counting, cause I can't get rid of her now. Luckily there were a few dimes and a nickel, so it wasn't that bad. Still, good deeds, man, no good at all.
And that's all for today. I'm getting better at laughing at my customers, instead of enraged, stab-you-in-the-face reactions. I also noted, that if I smile to my customers, they chill out a bit. Or at least our engagement starts happy. As opposed to the day when I was feeling sick, and kinda 'meh' greeted my customers. I know it looks like common sense, but I hadn't really noticed until that contrast.
This lady was my last customer before the whole store closed. Like literally, the lights turned off during the transaction. She just kept telling me what to do and would not shut up. She wanted me to price check something, ring up all her clothes, then take things off, then she got the prices wrong, and added something I had taken off, and took off something else, then she told me to do the coupon, and at this point, I said, “Can you wait a minute?” and held my hand up to signify (I naturally use hand gestures). And this is where we get serious suck.
SW – stupid woman
Me
SW - *imitates me, including hand gesture* Can you wait a minute?
Me - *stares*
SW – *does it again* That's very annoying. You shouldn't talk to me, a person, like that. It's like you're giving a person orders. It's very annoying.
Me - *stares* (She implies that I'm not a person. And has the immaturity to imitate me like a two year old.)
SW – It's very annoying.
Me - *snap* Whatever. *finishes transaction*
SW – You're rude.
Me – I don't care.
SW - *splutters and says some stuff I don't remeber*
Me – I have to go. The store is closing.
SW – (of course she writes a check. And takes her sweet time about it. And oh, hey, the ID prompt, meaning this trashy ho has never written a check here and isn't in our system.)
As I'm running the check through, SW says, 'I think I'll talk to your manager.'
Me – Go ahead.
She leaves, I leave. And as I'm walking to clock out, I see her talking to a male coworker of mine. Not a manager. I shrug, punch out, and leave. Employees have to go out the back exit, so by time it takes me to leave, get into my car, and drive around the building, SW is also leaving. I walk fast. Clearly, she either muttered something unintelligible to the manager (if she was lucky enough to find one during closing), or she thought that clearly, my male coworker could chastise me.
Funny thing was, I never heard anything about it. I always think I'm going to get reprimanded after my serious suck customers, but I never hear anything back. One lady called me a bitch, and I thought for sure, I'd get something back on that one. Nothing. Nothing on this one either.
And who buys pants and socks (which is what SW bought) at 11 o'clock at night when the store is about to close? My theory is that she's ashamed to leave her home during the daylight. Night clerks beware. We're clearly not people, but abuse-bots for morons who can't stand up to 'real' people.
I really don't have a brain to mouth filter. I get snarky pretty fast.
So, just a few tales from today (the above happened last week, I believe), and then I'm off.
This dude was smiling at me while he stood in line, which while creepy, is fine. I smile back, mouth 'Hi' and finish my current transaction. So on to him, and it all goes fine. Except he tells me that he doesn't want this one item. Apparently his cart got mixed up with some other woman's? So it's cool, I put it on the back and carry on. The guy kinda shuffles around a bit, as if deciding what to do. He leans close to me, and whispers in my ear that he thinks the woman left another item in his cart. o_O;; Creeeeepy. I try to laugh and say 'really?' but now my ear feels all weird and icky, and like moist from his breath (ewwwwww!) And then later in the transaction he looks through one of the bags, and says 'Yup, this is it.' So I take it off.
I will gladly deal with people calling me honey, or sweetheart, or dear, or what have you. So long as they stay their distance. No whispering!
My last story involves me closing. I had finished my last order, and had started cleaning, when this little girl starts looking through the candy section. I figure whatever, she's just looking. Then she puts a pack of gum on my counter. She's really cute, so again, whatever, I'll just do this really fast and go back to cleaning. I scan the item, and the girl takes out a handful of... guess, guess... that's right, pennies. The gum is 99 cents. So I start a counting, cause I can't get rid of her now. Luckily there were a few dimes and a nickel, so it wasn't that bad. Still, good deeds, man, no good at all.
And that's all for today. I'm getting better at laughing at my customers, instead of enraged, stab-you-in-the-face reactions. I also noted, that if I smile to my customers, they chill out a bit. Or at least our engagement starts happy. As opposed to the day when I was feeling sick, and kinda 'meh' greeted my customers. I know it looks like common sense, but I hadn't really noticed until that contrast.
rb
One of the guys from my company had lots of fun with that... until he spoke to someone who was even more cheerful than he was. (heh)
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