1st things 1st we know auto repair is a grudge purchase..you dont want to have to pay for car repair..but these are some cardinal rules,
1) never call me up and tell me what the fix is before the diagnosis...(i.e "my brakes are making noise , 'its just pads'.'I hit a giant pothole, its just an alignment' .hey....um IT"S NEVER JUST PADS..)
2) when its not 'just pads' or 'just an alignment' (and i will SHOW you the problem), dont accuse us of ripping you off , we price match
3) dont 'chickenhawk' the tech....he cant work with you standing there
4) if you dont have the money...dont authorize the repair..
5) and please please please dont waste our time if you have no intention of us doing the repair...its just bad manners, and it pisses us off...this means you drivers of 'dubs, donks etc'
1) never call me up and tell me what the fix is before the diagnosis...(i.e "my brakes are making noise , 'its just pads'.'I hit a giant pothole, its just an alignment' .hey....um IT"S NEVER JUST PADS..)
2) when its not 'just pads' or 'just an alignment' (and i will SHOW you the problem), dont accuse us of ripping you off , we price match
3) dont 'chickenhawk' the tech....he cant work with you standing there
4) if you dont have the money...dont authorize the repair..
5) and please please please dont waste our time if you have no intention of us doing the repair...its just bad manners, and it pisses us off...this means you drivers of 'dubs, donks etc'
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