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Are...you...serious?!?!

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  • Are...you...serious?!?!

    A co-worker walks up to me.

    CW: Uhh, there's a guy out there who wants to speak to the manager.
    Me: OK, I'll go over.

    The bar was EMPTY, so I just assumed it was going to be a delivery or some maintainence or something. But oh no. There he was.

    Me: Hi there. How can I help?
    SC: Are you the manager??
    Me: Yes I am.
    SC: Good. I...am...angry.
    Me: Ok...
    SC: And you don't even know why I'm angry. Says a lot.
    Me: What are you angry about sir?
    SC: I was in here a week and a half ago, and the service I recieved was awful. The food was awful, the drink was awful, everything was awful.
    Me: Was the problem not resolved on that night?
    SC: I asked to speak to a manager. Someone went to get one, but they were taking too long, so I left a note with my number on it and left. NO...ONE...HAS...RANG...ME.
    Me: I am very sorry sir. I was not aware of this at all.
    SC: Yeah, I figured you would say that.
    Me: Did you inform anyone you had left your number behind?

    Remember, I work in a bar. If someone leaves a note with a number on it, the staff are just going to assume they are being hit on.

    SC: No. I want to know why I have had to come all the way here to get this resolved. Why did no one ring me?
    Me: Sir, to be honest, it is probably because the management did not get the note.
    SC: That's impossible. That's a lie. I want this resolved. So what are you going to do for me?

    He raised his eyebrows in a very patronising manner.

    Me: Well sir, all I can do is apologize for the experience you had the other week, pass the details onto the team and try and ensure it never happens again.
    SC: That's insulting. I was thinking more along the lines of you giving me money.
    Me: I can't give you money sir.
    SC: Yes you can. Get on the phone to another member of management right now, and get me what I want.
    Me: Sir, I can't give you money regarding something that happened nearly two weeks ago. That money is gone. We do not have a 90 day policy on meals. If you have a problem, it HAS to be resolved there and then.
    SC: I am not accepting that.
    Me: Do you even have a receipt?
    SC: No.
    Me: Do you know who you spoke to that night?
    SC: No.
    Me: Not even a description?
    SC: No.
    Me: So you have absolutely no proof that you were even here?
    SC: You ARE going to get me my money back.
    Me: Sir, you have basically walked in here and told me to remove money from our registers, and hand it over to you. If you had a weapon it would be classed as robbery.

    His eyebrows nearly hit the roof. I raised mine at him on purpose.

    SC: I have over FIFTY friends, and I am going to tell each and every one of them never to come in here.
    Me: Have a great day.

    Boy he made me angry.

  • #2
    Quoth customersruinmylife View Post
    SC: And you don't even know why I'm angry. Says a lot.
    Yeah, it says you (the customer) are a complete fucktard that's incapable of resolving minor life situations.
    You go tell your "fifty" friends to not go there. This is a non-threat because:
    1. There's no way fifty people like you enough to be your friend.
    2. Even if #1 was true, most of your friends probably don't patronize the bar anyway.
    3. Even if #1 and 2 were true, your friends are probably fuckwads too, and their absence would be wonderful.
    Excuse me, good sir paladin, can you direct me to your EVIL district?

    http://www.dywhcomic.com

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    • #3


      I have seven friends!

      Comment


      • #4
        Quoth customersruinmylife View Post
        SC: I have over FIFTY friends, and I am going to tell each and every one of them never to come in here.
        Me: I'm sure both of them will hang on your every word.
        Edited for hindsight.

        Rapscallion

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        • #5
          I wonder if he has them ranked.... no friend 37 you have to sit here because friend 18 wants to sit beside friend 9

          I wasnt put on this earth to make you feel like a man ~ Mary Bertone

          Comment


          • #6
            He'd be lucky to have one friend and his dk doesn't count.

            What an idiot. . . . should have told him you don't accept the Intimidation Card as payment.
            Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

            Comment


            • #7
              He has 50 people that he thinks are his friends but actually can't stand him.
              For civilized discussion about broadcasting, media and sports along with fun games to play, visit:
              http://atriumforum.com/
              Emphasis on Michigan area broadcasting, but ANYONE is welcome!

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              • #8
                awwww 50 friends on myspace, who you've never met in person. awesome.
                http://footloosecomic.com Pirate Faeries!!

                Comment


                • #9
                  *hmmmmms and slaps the SC upside the head like he's done to his friends who do something stupid* yer lucky there weren't any cops.

                  Comment


                  • #10
                    Quoth customersruinmylife View Post
                    Sir, you have basically walked in here and told me to remove money from our registers, and hand it over to you. If you had a weapon it would be classed as robbery.
                    I love this quote. Could I use it as my signature?
                    That is so full of suck Dyson doesn't know how they did it - shankyknitter

                    Comment


                    • #11
                      Or

                      Quoth Apathy View Post
                      Yeah, it says you (the customer) are a complete fucktard that's incapable of resolving minor life situations.
                      You go tell your "fifty" friends to not go there. This is a non-threat because:
                      1. There's no way fifty people like you enough to be your friend.
                      2. Even if #1 was true, most of your friends probably don't patronize the bar anyway.
                      3. Even if #1 and 2 were true, your friends are probably fuckwads too, and their absence would be wonderful.
                      4) Your friends are not fuckwads, which cause them to realize that you are one and thus they never follow your advice anyway.

                      Comment


                      • #12
                        My view of society as a generally intelligent group has dwindled seven points after hearing another one of these stories.

                        moron: i want money for no legit reason
                        employee: no
                        moron: yes
                        employee: you're a moron
                        moron: so? give me money
                        The only thing great about working tech support is that it's not customer service.

                        Comment


                        • #13
                          Quoth customersruinmylife View Post

                          SC: I have over FIFTY friends, and I am going to tell each and every one of them never to come in here.
                          What, he counted?

                          Yeah, okay, whatever. Most likely, his only friends are Lefty and Righty.
                          Knowledge is power. Power corrupts. Study hard. Be evil.

                          "I never said I wasn't a horrible person."--Me, almost daily

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                          • #14
                            50 friends, huh? Do they know that?
                            Check out my cosplay social group!
                            http://customerssuck.com/board/group.php?groupid=18

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                            • #15
                              Quoth DGoddessChardonnay View Post
                              What an idiot. . . . should have told him you don't accept the Intimidation Card as payment.
                              hahahahahaha!

                              I love that so much I may just have to steal it sometime.
                              "If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant

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