http://www.customerssuck.com/board/s...ad.php?t=39237
I went in to work at three, today. We were pretty busy, but I was feeling just fine. And then the Indian lady came up to the counter:
IL: Do you allow returns on fabric?
Me: Yes, as long as it has not been washed, it is over a yard, it has not been cut, and it is still sellable.
IL: I need one and a half meters, please.
Me: Uhhhhhhhhhhhhhhh
Okay, I know how to do the conversion. I'm not stupid. But the brain cells like to revolt when there are people watching me do math. My head went blank, I started to feel nausiated, my heart was racing, and I felt just weird. I don't know how to describe it. Weird. This has never happened to me before, ever.
Thankfully, my co-worker helped me out. I just wanted to scream, "THIS ISN'T INDIA!!!!!!!!!!!!!! WE DON'T DO METRIC!!!!!!!!!!!"
It's horrible I know. I'm not one of those patriots who want to stop all immigration, but if I was living in Europe or Asia, I wouldn't walk up to the counter and ask for a non-metric measurement. I would do it the way they want to do it because it's their country, but whatever.
Also, I don't want to stereotype here, but the largest demographic of people who returns fabric is Indians. I don't know why.
After I had finished cutting her fabric, I still felt like I wanted to puke. I was hoping I hadn't eaten a bad sub before work.
And then I had this lady who wasn't in line, but still came up to the counter to lay out her fabric and figure out how to do whatever project she was working on.
Me: Can I help you with anything?
SC: No.
Me: Were you in line?
SC: No.
Me: Let me see what I can do...*I went over to an unused counter and cleaned off the clutter for her*
Me: Here you go, I cleaned that counter off for you over there so you can do what you need to.
SC: *ignores me*
Me: I have people in line.
SC *Ignores me*
Me: *Starting to feel sick again*
SC: *Finally moves*
As I'm helping the next person, I get interrupted about 3 or 4 times. The reason being interrupted is one of my biggest pet peeves, is because I lose everyting in my head when it happens. I lose count, I lose my train of thought, everything. I hate it, and I started to feel even worse.
I had another customer complain about how long the line was. She kept saying how ridiculous it was that she had to get BACK in the long line because she hadn't planned to get everything she needed the first time around. By this point that awful sick feeling was just building, and building. My heart was racing and it became so hot in there.
My final SC reached the counter at 4 pm. One hour after I started work.
SC: I need eleven one yard pieces of this fleece.
Me: *noticing that she didn't have eleven bolts of fleece with her and the HUGE line behind her* I'm sorry I can't do custom cuts.
SC: But I need eleven pieces.
Me: I understand that, but I can't do it, they will not let me. It is against policy.
SC: I don't understand.*she was starting to get aggressive*
Me: *All of the words rushed out of my head, I had no idea what to say, my vision became blurry, I felt like I was going to toss my cookies*Um...Beth?(not real name)?
The SC said something else that was a bit confrontational, but I don't remember what it was. At that time, I just cracked. My hand went to my mouth to hold my food in, I quickly knelt to the floor so no one could see me, I had a bit of trouble breathing. My coworkers quickly got a trashcan for me. They were staring a little, but I begged them not to look. It was so embarrassing.
Beth caled a manager. Craig(again, not real name) came over to help me get to the back of the store. Once I was sitting down in the receiving area. I started to calm down. He asked if I needed the paramedics. I told him no because I really can't afford it.
I ended up going home after that. I thought about staying because we were so busy, but when I tried to go back do to the floor, the feelings started coming back. Also, I was embarassed. I don't want them to see me after all of that. Beth was leaving at 4 anyway, so she was able to give me a ride. And now I'm home. I still feel kinda woozy, but no where near what I felt then.
I don't know what's wrong with me. Is it just stress? This has never happened to me before.
I went in to work at three, today. We were pretty busy, but I was feeling just fine. And then the Indian lady came up to the counter:
IL: Do you allow returns on fabric?
Me: Yes, as long as it has not been washed, it is over a yard, it has not been cut, and it is still sellable.
IL: I need one and a half meters, please.
Me: Uhhhhhhhhhhhhhhh
Okay, I know how to do the conversion. I'm not stupid. But the brain cells like to revolt when there are people watching me do math. My head went blank, I started to feel nausiated, my heart was racing, and I felt just weird. I don't know how to describe it. Weird. This has never happened to me before, ever.
Thankfully, my co-worker helped me out. I just wanted to scream, "THIS ISN'T INDIA!!!!!!!!!!!!!! WE DON'T DO METRIC!!!!!!!!!!!"
It's horrible I know. I'm not one of those patriots who want to stop all immigration, but if I was living in Europe or Asia, I wouldn't walk up to the counter and ask for a non-metric measurement. I would do it the way they want to do it because it's their country, but whatever.
Also, I don't want to stereotype here, but the largest demographic of people who returns fabric is Indians. I don't know why.
After I had finished cutting her fabric, I still felt like I wanted to puke. I was hoping I hadn't eaten a bad sub before work.
And then I had this lady who wasn't in line, but still came up to the counter to lay out her fabric and figure out how to do whatever project she was working on.
Me: Can I help you with anything?
SC: No.
Me: Were you in line?
SC: No.
Me: Let me see what I can do...*I went over to an unused counter and cleaned off the clutter for her*
Me: Here you go, I cleaned that counter off for you over there so you can do what you need to.
SC: *ignores me*
Me: I have people in line.
SC *Ignores me*
Me: *Starting to feel sick again*
SC: *Finally moves*
As I'm helping the next person, I get interrupted about 3 or 4 times. The reason being interrupted is one of my biggest pet peeves, is because I lose everyting in my head when it happens. I lose count, I lose my train of thought, everything. I hate it, and I started to feel even worse.
I had another customer complain about how long the line was. She kept saying how ridiculous it was that she had to get BACK in the long line because she hadn't planned to get everything she needed the first time around. By this point that awful sick feeling was just building, and building. My heart was racing and it became so hot in there.
My final SC reached the counter at 4 pm. One hour after I started work.
SC: I need eleven one yard pieces of this fleece.
Me: *noticing that she didn't have eleven bolts of fleece with her and the HUGE line behind her* I'm sorry I can't do custom cuts.
SC: But I need eleven pieces.
Me: I understand that, but I can't do it, they will not let me. It is against policy.
SC: I don't understand.*she was starting to get aggressive*
Me: *All of the words rushed out of my head, I had no idea what to say, my vision became blurry, I felt like I was going to toss my cookies*Um...Beth?(not real name)?
The SC said something else that was a bit confrontational, but I don't remember what it was. At that time, I just cracked. My hand went to my mouth to hold my food in, I quickly knelt to the floor so no one could see me, I had a bit of trouble breathing. My coworkers quickly got a trashcan for me. They were staring a little, but I begged them not to look. It was so embarrassing.
Beth caled a manager. Craig(again, not real name) came over to help me get to the back of the store. Once I was sitting down in the receiving area. I started to calm down. He asked if I needed the paramedics. I told him no because I really can't afford it.
I ended up going home after that. I thought about staying because we were so busy, but when I tried to go back do to the floor, the feelings started coming back. Also, I was embarassed. I don't want them to see me after all of that. Beth was leaving at 4 anyway, so she was able to give me a ride. And now I'm home. I still feel kinda woozy, but no where near what I felt then.
I don't know what's wrong with me. Is it just stress? This has never happened to me before.
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