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  • Question for Hotel Workers!

    We use Opera (a damned neat program) at work. I need help filling out the Alerts Section.

    "Alerts" is a little window that will pop up if, say, the guest has a package waiting for them at check in. Or if the room is a third party reservation (Travelocity, hotels.com, ect.) to not charge the guest's card or give them the receipt.

    Well, I need help coming up with these Alerts. They have to be 3-5 digits long with a description. So far, I have the following:

    PKAGE
    Guest has package waiting at front desk.

    PRPAY
    Room is prepaid through a third party site. Do not change credit card. Do not give guest a receipt.

    GOV
    Government Employee. Be sure to check their ID before checking in.

    VIP
    Very Important Guest. Be sure their stay is a good one!

    SRVAN
    Service Animal in Room. Inform Housekeeping.

    GSTCC
    Authorize guest CC for incidentals ONLY.

    NOHSK
    Guest Request: No Housekeeping during their stay.


    Any others you guys can come up with is great. Thanks!
    Ridiculous 2009 Predictions: Evil Queen will beat Martha Stewart to death with a muffin pan. All hail Evil Queen! (Some things don't need elaboration.....) -- Jester

    Ridiculous 2010 Predictions: Evil Queen, after escaping prison for last years prediction, goes out and waffle irons Rachel Ray to death. -- SG15Z

    Ridiculous 2011 Prediction: Evil Queen will beat Gordon Ramsay over the head with a cast-iron skillet. -- FireHeart

  • #2
    we don't use the same system, but do use similar codes for notes
    some you might add
    XBED- guest requests rollaway bed
    ADJC- guest requests adjoining room
    LATE- late arrival
    NSMK- remind guest of non smoking policy (most commonly placed on reservations where guest has inquired on the availability of smoking rooms, which we don't have).
    If you wish to find meaning, listen to the music not the song

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    • #3
      HNDCP - Handicapped (But I am very glad you proacrively included service animal - we still get issues with them with some hotels).

      PETS - self explanitory - if they are allowed.

      CHILD - Children only room (parents want their own room?)
      Quote Dalesys:
      ... as in "Ifn thet dawg comes at me, Ima gonna shutz ma panz!"

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      • #4
        SMGHD - Smeghead.

        Rapscallion

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        • #5
          QNBED - Wants queen beds

          KNBED - Wants King sized beds

          AAADS - AAA Discount applied

          ASHOL- overall jerk customer


          Cutenoob
          In my heart, in my soul, I'm a woman for rock & roll.
          She's as fast as slugs on barbituates.

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          • #6
            Quoth Rapscallion View Post
            SMGHD - Smeghead.

            Rapscallion

            that was beautiful
            If you wish to find meaning, listen to the music not the song

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