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  • Well fuck.

    Per a news release posted in the clearance swamp breakroom, my company is jumping onto the e-commerce bandwagon with both feet.

    Approximately 2,000 items of ours will be available for sale through our website. Sexytime. That means I get to look forward to:

    1. Customer: (holding a computer printout featuring an item marked as "online only") Yeah, where can I find this?
    Me: Ummm...your printout there says it's only available online.
    Customer: Well where is it?
    Me: Not here, retard.

    2. I'll bet in-store pickup won't be too far away from the roll-out. Which will basically be a backdoor way of bringing back layaway without actually bringing back layaway. Like we have all this space to store all these special-order items for customers who may or may not come in to get them.

    As a customer, I find on-line shopping to be pretty handy. I just dread having to deal with it at my job.
    Knowledge is power. Power corrupts. Study hard. Be evil.

    "I never said I wasn't a horrible person."--Me, almost daily

  • #2
    Look at it from a cashier's perspective:

    SC: I want to buy XYZ and your online store sells it for $59.99 and in-store it's $79.99, so I want the lower price.

    Me: I'm very sorry, but we don't price match our website. You're welcome to purchase it online, but we can't honor that price in-store.

    SC: (waves printoff in my face) If I order online, I still pick it up here. How is that different? (Getting louder) I want to buy this noooow and I want you to honor your own price.

    Me: That's just it, it isn't our price. The website is a separate entity and they don't pay the same overhead as store level. Thus we are unable to honor the price.

    SC: (Punches buttons or her iphone and then waves a view of our website in my face) Seeeeee. It says the price is $59.99 and is in stock right here (stamps her foot) in this store. This is the price your website gives for your store, you have to honor it (Getting louder still)

    Me: Again, I'm sorry, but we don't match website prices. The website is showing the item is in stock, yes. But the price you see is for buying it online, not in our store.

    SC: That's misleading, you have to honor the price.

    Me: I'm sorry, but..

    SC: GET ME A MANAGER

    Me: You bet.

    Yeah, I know it sucks we don't match prices shown on our website. I'll be apologetic and sympathize with you, but I'm not about to lose my job over your discount. Order the damn thing online.

    Just think, in another month Christmas season will be here and I'll have the pleasure of encountering this each and every shift.
    A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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    • #3
      Quoth bainsidhe View Post

      Just think, in another month Christmas season will be here and I'll have the pleasure of encountering this each and every shift.
      And Christmas is when this is going to be rolled out and heavily promoted.
      Knowledge is power. Power corrupts. Study hard. Be evil.

      "I never said I wasn't a horrible person."--Me, almost daily

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