I'm starting to hate that phrase. Really, really hate it. It almost always signals the beginnings of a long, pointless conversation with someone who wants to know why something broke, but has no hope of understanding the answer. Seriously, things work right up to the point that they don't. I might not know why your computer decided to drop your printer from the Printers & Faxes list, but if you'd let me work, I can have it back in ten minutes.
Things fall apart, the center cannot hold. Sometimes computers do flakey things. I fix them when they do. Unless your computer is doing said flakey thing constantly, I don't really care about the why. I get paid to get you back to work by the quickest reasonable means, not to teach you Computers 102 at your desk. I'll merrily chit-chat with you while I work, but please stop pressing me if you don't understand what I've told you. I don't understand all the government regulations around your job, but I don't make you explain what a Form 3.14159-BS is for. Let's both pretend the other knows what they are doing pertaining to their job, and move on, hey?
Things fall apart, the center cannot hold. Sometimes computers do flakey things. I fix them when they do. Unless your computer is doing said flakey thing constantly, I don't really care about the why. I get paid to get you back to work by the quickest reasonable means, not to teach you Computers 102 at your desk. I'll merrily chit-chat with you while I work, but please stop pressing me if you don't understand what I've told you. I don't understand all the government regulations around your job, but I don't make you explain what a Form 3.14159-BS is for. Let's both pretend the other knows what they are doing pertaining to their job, and move on, hey?
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