Yes, I said it, the health care job is friggen KILLING ME. There is stupid, and then there is just moronic. People argue things that are in their damn plans, in a nice glossy drool-proof brocure...wait this sounds just like computer tech support.
I need a job that doesnt involve ACD, ACW, and AHT.
Oh, and doctors and their staff are all friggen stupid, be afraid.
I wish I could post some of the lovely calls I get, but HIPAA keeps me from doing so...
Oh, and today was the last day of Open Season for the Federal Government, which means my least favorite customers [feds] were calling in droves. They are horrible, they will sit there and be like "On page 54 it says this, what does that mean?" And its a line like Copay: $20. *HEAD DESK* Or the feds that want to know everything about the OTHER companies benefits, like it really is my job to sell you Cigna when you called UNITED HEALTH CARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ARGH!
I have some serious ranting...i might just stalk into chat where life is a little safer and memory is a little shorter.
I need a job that doesnt involve ACD, ACW, and AHT.
Oh, and doctors and their staff are all friggen stupid, be afraid.
I wish I could post some of the lovely calls I get, but HIPAA keeps me from doing so...
Oh, and today was the last day of Open Season for the Federal Government, which means my least favorite customers [feds] were calling in droves. They are horrible, they will sit there and be like "On page 54 it says this, what does that mean?" And its a line like Copay: $20. *HEAD DESK* Or the feds that want to know everything about the OTHER companies benefits, like it really is my job to sell you Cigna when you called UNITED HEALTH CARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ARGH!
I have some serious ranting...i might just stalk into chat where life is a little safer and memory is a little shorter.
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