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  • DGoddess' Front Line Follies

    Volume 1

    Yep, I've been back on the front lines of the grocery store as of late, which makes for some "interesting" moments. Most of the customers at the store I'm currently at (been there 5 weeks now and still no word on if I'm going back to my old home) are pretty nice folks (mostly country people, to be specific.)

    However, there are those who do stand out from the crowd . . . and not in a good way.

    Here's a sampling of a few "gems" from the past couple of weeks that reinforce my "wining" habit. . . .

    Se Habla Espanol ID

    These two guys came through the register a couple of weekends ago with 2 12 packs of Modelo Especial. Usually most people carry their ID on them and have no problem giving it to me if I ask to see it.

    These two gentlemen were no exception, however the guy for whom I asked to see ID for (other guy appeared old enough, but I wanted to make sure anyways) said in somewhat broken English that his ID was Mexican.

    Okay . . . let's see what you've got then. He hands it to me and I couldn't read it, nor find a birthdate. It was an ID card from Mexican Immigration, completely written in Spanish (which I can't read nor write.)

    Not acceptable ID. I hand it back and ask "Do you have something with your birthdate on it? We can't accept this type of ID?"

    Guy shakes his head. I ask again "Do you have a North Carolina ID card or driver's license?"

    Guy shakes his head again. I simply void the beer off, set them down under the counter by my feet and told them to have a good evening. They leave without a word and I'm secretly wishing for them to get pulled over by the cops and see if that ID would fly with him/her. Definitely would not be an Especial evening for those two . . .

    Remember Kindergarten?

    This gem of a woman (and I use the term loosely) apparently flunked and wasn't made to repeat it. She thought she could jump in front of my already long line (I was the only cashier open at the moment and the CSR was at the desk assisting two other customers) just so she could get a pack of smokes.

    "I was just in line and had to step out to go to Customer Service," she insisted.

    I nodded and smiled, then looked back at the long line, then simply started ringing up the next person.

    She wasn't happy in the least that I had the *gasp* to ignore Her Royal Highness and muttered "Bitch" and stalked back over to the Customer Service desk at the front of the kiosk.

    Funny, I remember in Kindergarten that if we got out of line, we had to go to the back of the line, not jump up to the front and cut in front of others. Reckon that life lesson was lost on this "princess." Oh well, no loss in my book. I've done my good deed for the day and hopefully improved the world one lesson at a time.

    Talk about Intellectually Challenged

    This young lady (late teens/early 20's maybe) came through the register Friday night w/a moderately large order. It's EBT time, and of course on top of that we had a 3 day ad running (Fri/Sat/Sun) and one of the items were Crab Legs for $2.99/lb. These were literally flying out of the case and out the door, needless to say. This young lady had a couple of bags of them.

    Did she have her store discount card to get them at the sale price? Of course not (too damn easy and too stupid to understand she could have her own card in 30 seconds or less.) and couldn't comprehend that she HAD to have a card for the sale price.

    "But they're supposed to be $2.99"

    "They ARE $2.99 a pound WITH the store card. Do you have one with you?"

    Girl shrugs and mumbles "They're supposed to be $2.99"

    "Do you HAVE a store discount card?" *where's the ball bat kept around here?*

    I scan everything and give her the total. Then she whips out an EBT card and almost shoves it in my face, whining "I didn't want to pay that much for those crablegs."

    Meanwhile, I'm keying in the number for the store discount (have a upc off the card memorized) to give her the discount so she'll at least shut up. Then do the EBT total. Still not good enough.

    "I didn't want to pay that much,"she was still whining while whipping out her cellphone. "Take them off."

    I take them off and readjust the total. The keyboard goes blank while I'm trying to get back to the EBT total. It's frozen and won't budge.

    I page for a CSR to come to the register. Customer is almost crying on the phone to (apparently her mommy, whose card she's using) about the crablegs and how much the total came to. CSR comes over, tries to unfreeze the keyboard by pressing various buttons. No use though, keyboard is stuck and dead. It's a paperweight.

    Imagine having to move the whiny princess over to the next register to re-ring the entire order.

    Karma couldn't have smiled any bigger that moment. She was pissed, but did have the decency to get off her phone and move over to the next register so we could re-ring everything.

    Next register took it with no trouble. Had the brat on her way in five more minutes.

    Never mess with DGoddess . . . you never know when Karma will bite you.

    But I've cashed them here before all the time

    One of the biggest fantasies (er, lies) you'll ever hear a check customer utter, especially when they have a handwriten business check made out to them and company policy is very clear on these checks.

    Simply put, NO. NO handwritten payroll checks at all. They have to be computer generated.

    This one came in just this morning and thought she could pull that because (as she said) "You must be new, I haven't seen you before."

    I smiled. "I've been here a month now. I was sent over to help out from another store and am getting to know the regulars here." I reach over and call the manager over the PA to come to the register for assistance.

    She hands me her ID, which is basically her bank checkcard w/her picture on it (BOA has that feature on theirs now.) Has to be a driver's license.

    "Ma'am, this is your bank check card. I need a driver's license.'

    "It's ID," she flippantly replied. "They've taken them here before all the time."

    Manager comes over and takes the check and I hand him the checkcard. Wouldn't you know . . . he DENIED the check.

    Bitch was had by the balls . . . if she had any. She snatched the check back and her checkcard and proceeded to pay for her groceries . . . WITH THE FREAKIN' CHECKCARD. She whined to the manager she was a caterer and that's how she gets paid.

    Doesn't matter . . . he simply tells her it's company policy not to accept handwritten checks and that they have to be computer generated for us to accept.

    He leaves the kiosk, she pays with her checkcard whining about how she didn't want to have to stop by the bank.

    And the kicker is: I wasn't even supposed to be there today. I only filled in this morning b/c the person scheduled decided they couldn't come in.

    And people wonder why I drink. . .
    Last edited by DGoddessChardonnay; 12-12-2006, 10:06 PM.
    Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

  • #2
    Quoth DGoddess View Post
    And the kicker is: I wasn't even supposed to be there today. I only filled in this morning b/c the person scheduled decided they couldn't come in.
    OK, Dante. And when's your hockey game scheduled to start again?
    Unseen but seeing
    oh dear, now they're masquerading as sane-KiaKat
    There isn't enough interpretive dance in the workplace these days-Irv
    3rd shift needs love, too
    RIP, mo bhrionglóid

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