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Remembering a needle in a haystack

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  • Remembering a needle in a haystack

    So this week hasn't been that great for me. yesterday I got into an accident with my bike, which totalled my bike, and left me with a badly bruised knee and an aching back. it was on the way to work, and you know what I did? I dragged my broken bike to work and went to friggen work! They let me leave early because I was so sore, but I knew I would feel better tomorrow. I got all the shipments out and all was well.

    The next day I come in to see one of my bosses pissed off. he comes accross the street just as I am turning the warehouse lights on and tells me if I know of a shipment for (we'll say Heather Whoever, or HW for short) HW, I tell him no, but I'll look for the paper work. After I get my coat on I check the files and find the womans paper work and bring it over. I happily, though still sore from yesterday, hand it over to him in the store.

    He then asks me the same question, but differently. "do you remember any shipment with square plates?" I think, but I know I wouldn't remember, it could have been gift wrapped, it could have been bubbled so much it could have been a kitten for all I knew, and I ship over 50 packages a week on a slow week. So I tell him I probably wouldn't remember a shipment that small.

    I am getting the garbage just a few seconds later and I try to smooth things over a bit since he seems tense. I chuckle a bit as I wrap up a bag and say "Yea... I'm sorry, I usually can't remember a package specifically unless it's a very large order". he then snaps at me saying "well we have to start remembering! because we can't have these screw ups! I can probably find someone who does it right and cheaper. I bet I could" I was getting red at this point, so I just took the garbage and left as he continued to talk to himself.

    I was so pissed off. how the Frig am I suppose to remember every single package that ever goes through our store!? mess ups are incredibly rare considering the volume I put out everyday, and I wish I took a closer look at the order form and saw if it was gift wrapped. then I could have said "it claims its wrapped, how would I know what's in it without opening the gift?" but I didn't. it took them almost 6 months to find someone like me for this job who wasn't some scummy looking guy from the night shift of some place who obviously does drugs. there is no way, no matter who you are, that anyone can remember every single package, with every name associated with it, and what's in the box. no way. and he snaps at me like that? and he tells me he could find someone cheaper like that!? I didn't have to come into work yesterday! I got hit by a god damn car and messed up my knee, but apparently dragging myself to work with an injury and a non-functioning bike isn't something worth praise over. not that I was even looking for it. it's a job, and I was alive, so I went.

    I'm just so pissed he expects me to remember every single little thing. I don't work with these customers. the store clerks give me a bag, with shipping info and the item. if anyone screwed up, it was one of them! I can't mess up orders with the wrong items because I pull out the paper and the item out of the same bag, there is no place for possible error on my end. ugh....

  • #2
    It would help if he would just come out and say what's WRONG.
    Now the trouble about trying to make yourself stupider than you really are is that you very often succeed.

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    • #3
      He did actually, sorry I didn't make that clearer. apparently we shipped this lady square plates instead of these round ones. we checked all our shipments for that day and nothing square went out, nor did we have any orders for such a thing in the past week. we aren't sure what is up. but the issue was that I should have known that the plates (that don't say what shape they are on the reciept) were the wrong ones. My job is to ship things, not know what every item is. I would know that if I worked in the store. but I ship stuff, take pictures of items and edit those pictures. I am never needed to know what something is exactly. especially when said item is wrapped up as a gift, or in layers of bubble wrap. it was stupid, and he has since calmed down. my co-worker says he does that alot and I have been lucky to miss such outbursts since I am rarely in the store. nonetheless, i didn't deserve that outburst

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      • #4
        Ouch, sucks about the knee and the bike, I hope the injuries aren't too serious. I remember a couple of years back I got knocked off my bicycle and my knee still hasn't been the same ever since.

        I hope the knee gets better and your bosses' temper calms down a bit, its unreasonable for you to be able to know and keep track of that kind of info
        "You can only try so hard to look like you are working before actually doing your work seems easy in comparison" -My Boss

        CW: So what exactly do you do in retentions?
        Me: ummm, I ....retent stuff?

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