Announcement

Collapse
No announcement yet.

Calm down!

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Calm down!

    Had a lady come through my line tonight with a whole damn basketful of manager markdown products, and whoever keeps putting those labels on things needs to clean their label printer, as there is a huge vertical area of the barcode that never prints! So, the thing doesn't scan, and I can't type the barcode in, because I'm missing a whole digit...
    That's beside the point, though.
    The customer came to me in the self check, and showed me how her items weren't ringing up, so I started to manually ring them for her, about halfway through the cart she finally stops handing me things, and starts scanning on her own, and that's when everything goes to hell... suddenly, every time she puts something in a bag, the scale's wrong, she needs an override for every single item she put in... she keeps getting pissy because I'm not standing there immediately overriding her errors, and am, instead, helping the other three customers who suddenly showed up and need help/want beer... things she puts in the bags don't trip the scale, so the register won't move on to the next step, and Yearg! Kill!
    To top it all off, she gets pissy and says, "This is why I don't like self check outs!" Well, why the hell did you come over here, then?
    "I call murder on that!"

  • #2
    Quoth Juwl View Post
    "This is why I don't like self check outs!" Well, why the hell did you come over here, then?
    Ah yes, the paradox that is self checkout. It's also the register where a normally calm and polite customer becomes a raving, spitting lunatic in three seconds flat. What joy.
    A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

    Comment


    • #3
      If you need that much help at a self-checkout lane, then the lane is not for you.

      Wouldn't it be great if they would post something like that at the front of the self-checkout lanes. Of course, SCs never read signs...

      Comment


      • #4
        I like the self-checkout. This is because I am not a ninnyhammer.
        Enjoy my latest stupid quest for immortality. http://1001plus.blogspot.com/

        Comment


        • #5
          Quoth bankworking View Post
          If you need that much help at a self-checkout lane, then the lane is not for you.
          Precisely. And what's even funnier is some of these folks scoff at the cashiers, saying "a trained monkey can do your job!" Yet those same scoffers can't work the self-checkouts, even with written and verbal instructions issuing from the machine!!! So, who's dumber than a monkey?!
          I don't have an attitude problem. You have a perception problem.
          My LiveJournal
          A page we can all agree with!

          Comment


          • #6
            You see I quite like self check outs, but if i'm buying anything with a managers reduction, or if i'm buying something with an age restriction on it (like alcohol) then I'll go to a regular till, the wait isn't that much different and you don't have to wait for someone to overide the machine when the inevitable happens.

            oh, wait thats the sensible thing to do
            "You can only try so hard to look like you are working before actually doing your work seems easy in comparison" -My Boss

            CW: So what exactly do you do in retentions?
            Me: ummm, I ....retent stuff?

            Comment


            • #7
              I HATE self check outs. I can run a normal scanning till as fast as anyone, but I just get all flustered at a SCO.

              Comment


              • #8
                Even better is one of the managers has a hard on for teling me to go get customers from regular lines and having them come over to the self checks, not realizing that I have a horrible ability to call over only the people who will give me the most trouble about their order, or the ones who intentionally walked past my check outs because *quell surprise* They didn't WANT to check themselves out!
                "I call murder on that!"

                Comment


                • #9
                  Quoth Juwl View Post
                  Even better is one of the managers has a hard on for teling me to go get customers from regular lines and having them come over to the self checks, not realizing that I have a horrible ability to call over only the people who will give me the most trouble about their order, or the ones who intentionally walked past my check outs because *quell surprise* They didn't WANT to check themselves out!
                  I hate those things with a passion, Im that Sucky customer at 1am when I stop in to buy a few things since it a 24hr store and those machines are the only thing open. Few good cashiers have ran my stuff threw because they could do it quicker and didn't like me hitting their machine. Normally, I do avoid those at ALL COSTS.
                  I'm sorry reading is not a new concept it has been widely taught in our nation for at least the past 100 years. Please, learn to do it CORRECTLY before you become contagious.

                  Comment


                  • #10
                    Quoth underemployeed View Post
                    I hate those things with a passion, Im that Sucky customer at 1am when I stop in to buy a few things since it a 24hr store and those machines are the only thing open.
                    Now that I have cashier codes (Yes, folks, a month and a half to get what I SHOULD HAVE HAD on day 1! I was HIRED as a cashier!), if it came down to it and you came through my line after midnight, and you were really apprehensive about going through a self check, I could either step in and scan your stuff for you, with occassional input from you on maybe "Is this a Jalapeno?" or I could open up an express lane really quick and ring you through normally... if you don't mind me occassionally needing to clear this or that for the other self scan customers.
                    That's the thing, though, late at night, the Self scan is pretty much your only choice, after midnight, usually, the last cashier goes home. Also, the manager who forces people to go to self scan goes home around 6 PM most days.
                    "I call murder on that!"

                    Comment

                    Working...
                    X