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Communication is key!

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  • Communication is key!

    Yesterday I was working concession on my day off (I needed the hours so I agreed to come in). It was pretty slow and quiet, but 1 lady managed to get on my nerves a little.
    I was standing in front of my register and she walks up to one that has nobody on it. Then she gives me a look, and I say, "I'm open right over here, Maam."
    I don't know why she would go over to a register that has no one in front of it. Common sense says you go to the one where you see people working at. Maybe she was expecting me to come over to her?
    This would've gone in the "Brain Burps" section, but then she comes over to me and gives me this little gem, "Oh, you're open over here? Well, you should have told me that. Communication is key." I kind of give her a look as if to say, "Yes, stupid lady, I am open over here."
    Um, ok I did tell her I was open over at my register, not the one she was standing in front of. So how the hell is that not communicating with the customer?

  • #2
    But you're not open, your register is! Actually, that's probably closed too, or else people would just make off with the money.

    As for "Communication is key", I have a better one. "U BETTA RECOGNIZE!"
    Why do they make Superglue but not Batglue?

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    • #3
      At the hotel, the front desk is about 15' long, and has a computer system at either end. I'm working alone during my shifts, and I always sit at the one which is both closer to the door, and also a faster computer.

      I find about 1 in 4 customers come in, walk right past me even while I greet them and stand 10' away from me at the other terminal.
      Aliterate : A person who is capable of reading but unwilling to do so.

      "A man who does not read has no advantage over a man who cannot" - Mark Twain

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      • #4
        Quoth infinitemonkies View Post
        At the hotel, the front desk is about 15' long, and has a computer system at either end. I'm working alone during my shifts, and I always sit at the one which is both closer to the door, and also a faster computer.

        I find about 1 in 4 customers come in, walk right past me even while I greet them and stand 10' away from me at the other terminal.
        We have 3 registers at work. Where we block the ones that are actually closed with displays as especially at night if nothing is being done on it, it times out and says "closed". I'm still shocked at the number of people who I had been at the one right next to the window and when I come around because we actually do stuff like stock the store make coffee. So I tell them "I'm at the window register" and start walking that way they inevitably go to the last one that is in the center of the store nowhere near the window but i have to walk around it to get on the correct side of the counter. Or if I'm one the "back office" computer that is actually at the end of the line, they ask me why won't I just ring them out on it, "its not a cash register." is not a good enough response.

        Along with saying I have a 2 papers, well we have 5 different ones and they vary in price from .50 to 1.00 I"m sorry but it doesn't normally work to hide the $1 paper under the .50 one
        I'm sorry reading is not a new concept it has been widely taught in our nation for at least the past 100 years. Please, learn to do it CORRECTLY before you become contagious.

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