I have put in a formal complaint about this one.
I had no cash on me and was going to pay for gas/petrol, but discovered that the sucky customer in front of me had paid for my pump not being able to look and see which pump she was actually at.
All the cashier had to do then was void the customer's receipt then put in the correct pump details and have her pay again.
Instead he started shouting at me that I would have to go and get cash so the customer could be refunded. (wtf?) I refused, he shouted this three more times, and three more times i refused.
He then decided that I should break up my transaction into several parts with an authorisation of each so she could be paid back (wtf again?) i refused.he got out a piece of paper and began writing incomprehensible numbers on it as to why i should pay her back from my transaction.
I said just take the full amount its nothing to do with me if you void someone elses transaction.
he started shouting at me, several customers who were waiting joined in, i started to cry and finally my boyfriend had to come over and pay.
How can a sucky customer be anything to do with me?
why didnt the clerk shout at HER instead?
I will be very interested to see how they deal with my complaint it was a horrible experience.
I had no cash on me and was going to pay for gas/petrol, but discovered that the sucky customer in front of me had paid for my pump not being able to look and see which pump she was actually at.
All the cashier had to do then was void the customer's receipt then put in the correct pump details and have her pay again.
Instead he started shouting at me that I would have to go and get cash so the customer could be refunded. (wtf?) I refused, he shouted this three more times, and three more times i refused.
He then decided that I should break up my transaction into several parts with an authorisation of each so she could be paid back (wtf again?) i refused.he got out a piece of paper and began writing incomprehensible numbers on it as to why i should pay her back from my transaction.
I said just take the full amount its nothing to do with me if you void someone elses transaction.
he started shouting at me, several customers who were waiting joined in, i started to cry and finally my boyfriend had to come over and pay.
How can a sucky customer be anything to do with me?
why didnt the clerk shout at HER instead?
I will be very interested to see how they deal with my complaint it was a horrible experience.
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