I witnessed this a few years ago, so its not verbatim, but fairly close.
I was on my way home from work. At the time, I used to work at a home improvement store where the employees are famous for wearing orange aprons. Was working in seasonal, so was on my feet for many hours a day. This particular day, I was hungry. So just coming out of work, I stopped at Wendy's.
Annnnddd, I witnessed this......
Cast of characters:
NC: New Cashier
M: Manager
Me:
SC: Who else?
I walk in to hearing this elderly man screaming at the cashier:
SC: "I ordered (insert meal) and I got the wrong thing! Don't you know anything! You stupid girl! Its not hard! Why isn't my order right? I want a refund and my meals for free!
NC: "Sir, I am sorry. Just let me....."
SC: "NO! I want my d@mn refund NOW!"
NC: "Ok sir, just give......"
SC: "NOW! AND GET YOUR F@#!ING MANAGER!"
He stomped off and sat with his wife and GRANDKIDS/KIDS!
Note: It was like 3pm and nobody else was in the restaurant. By the time he left, the poor girl was in tears. Another cashier took my order then I waited off to the side. The girl was still crying. I saw she was wearing a trainee badge. I told her not to worry and that not all customers are rude like that guy. Made sure I was loud enough for him to hear! Pretty sure, if I remember correctly, I got the cattbutt face from him.
Oh and then the manager came out! She asked me what the problem is. She thought I was the one complaining. I said: "Oh, I am fine. Just waiting for my food! Its that jerk over there that seems to have some kind of problem. However, I think your service is great!"
Talk about setting a great example for your young grandkids/children!
-ExArtShopSlave
I was on my way home from work. At the time, I used to work at a home improvement store where the employees are famous for wearing orange aprons. Was working in seasonal, so was on my feet for many hours a day. This particular day, I was hungry. So just coming out of work, I stopped at Wendy's.
Annnnddd, I witnessed this......
Cast of characters:
NC: New Cashier
M: Manager
Me:
SC: Who else?
I walk in to hearing this elderly man screaming at the cashier:
SC: "I ordered (insert meal) and I got the wrong thing! Don't you know anything! You stupid girl! Its not hard! Why isn't my order right? I want a refund and my meals for free!
NC: "Sir, I am sorry. Just let me....."
SC: "NO! I want my d@mn refund NOW!"
NC: "Ok sir, just give......"
SC: "NOW! AND GET YOUR F@#!ING MANAGER!"
He stomped off and sat with his wife and GRANDKIDS/KIDS!
Note: It was like 3pm and nobody else was in the restaurant. By the time he left, the poor girl was in tears. Another cashier took my order then I waited off to the side. The girl was still crying. I saw she was wearing a trainee badge. I told her not to worry and that not all customers are rude like that guy. Made sure I was loud enough for him to hear! Pretty sure, if I remember correctly, I got the cattbutt face from him.
Oh and then the manager came out! She asked me what the problem is. She thought I was the one complaining. I said: "Oh, I am fine. Just waiting for my food! Its that jerk over there that seems to have some kind of problem. However, I think your service is great!"
Talk about setting a great example for your young grandkids/children!
-ExArtShopSlave
Comment