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  • Dear Customer...

    Dear Customer...

    Today I got on the wrong bus and went around in a giant loop in a panic trying to figure out how to get to you without being horribly late. I got there on time. Good... Because of course if I had been late, you would have stood in line with all your friends and claimed I was doing it on purpose just to spite you.

    No instead I get there on time and twiddle my thumbs for HOURS waiting for you to decide:

    Whether your time is as valuable as mine and whether you're going to show up for your 10:30 appt. You don't. I wonder if you're going to phone and reschedule or phone and apologize for being a no show. You don't.

    Whether you as a passport customer realizes that passport photo ID is just that... An ID photo, not a portrait. This means that no, you're not going to look like Cindy Crawford, and no you can't smile or wear your glasses.

    Whether you think as the same customer that after you've agreed to the photo, watched me print, cut and stamp it. Me watching YOU as you pay for it, put it in your giant old lady purse and leave... Only to watch me grab my things so I can leave for lunch. I'm sure you noticed the large sign on the wall saying I was going to lunch and I was being nice staying a few minutes after to shoot your ID. I guess I was wrong.

    I'm sure you realized that after making that exception, that I now only have 45 minutes for lunch and I want to go eat... NOW. Not argue with you about how I should do your photo again for free because you don't like it. Or now how I should turn back on the passport camera, unlock the cash register and passport cabinets so I can make this happen and work for free. Yes. I've already clocked out for lunch.

    I'm going watch you sputter and sigh when you realize I've found my balls and I've told you that NO I'm not going to reopen the studio because you're unhappy with your photo and YES you're going to have to come back at 3.

    When you realize I have no power over the techno gods (and I'm not talking sick club beats) and the computer has decided it hates you as much as I do and won't do the INVALID STUPID RETURN WHICH HAS NO BASIS IN REALITY!

    I smile on the inside when I watch your hellspawn get ARRESTED by OPP while you're picking up your portraits. I watched your kids destroy my studio with reckless abandon, with little care or consideration for me or my things. I'm not surprised that Jr. made off with a candy bar or god knows what else his fat little fingers made off with.

    That your time is NOT as valuable as mine. Especially when I have a $200+ sale riding on me being uninterrupted and hoping and praying you can read and OBEY the sign that says I'm in a session and to sit your ass down and wait until I come out. Your pick up date for portraits was April 8th... It's JUNE 3RD. I'm sure you can wait for a few more minutes. No? If my customer rains the fires of hell on you. I'm just going to stand back and smile.

    That pickups by six mean pick up by six. NOT pick up at 6:30-6:45 and then stand around with random strangers clogging up my studio and cooing over your big-eyed moppet. Yes it's cute. But get it and you and your new entourage OUT OF MY STUDIO so I can close and GO THE FUCK HOME so I can get up at 6am to do this all over again for a 12 hr shift.

    In conclusion I realize now why I quit two years ago. It was idiots like you. Thank you for your time and inconsideration,

    Yours Truly,

    RB.

  • #2
    *hands cookies*
    1129. I will refrain from casting Dimension Jump and Magnificent Mansion on every police box we pass.
    -----
    http://orchidcolors.livejournal.com (A blog about everything and nothing)

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