A good article on getting what you want.

[redheadedwaitress]

Found this and was surprised that the tips in the article were actually not ways to be a sucky customer!


http://money.cnn.com/galleries/2011/...mag/index.html

[fireheart]

#2 is probably one trick I've used before in the past, but if they say no, I back off.

#3 (lawnmower) is definitely relevant....

#4 (guitar) I wouldn't be expecting a new one, but that's definitely the way to handle a dispute!

#7.....

#8=

Rest I'm a bit meh on