Recently I had a SC ask me for something something. Sadly for them, that something was against policy.
M: I'm sorry, I can't do that. However i can do <similar thing with identical result for SC but properly accounted for by store>.
SC: But they always have done it for me.
M: I'm not sure who "they" are, however I can do <similar thing>.
SC: But theyyyyyyy always did it for me before?
M: Who?
SC: I don't know who it was but they did. Can you call a manager who knows something about customer service?
M: Ok.
I call MOD and thankfully the manager aggress with me.
M: Ok, I called MOD and they said we will do <similar thing>
SC: But theyyyy did it in the before.
M: I'm sorry, but my manager only approved <similar thing>
SC: Can't you do it my way? I'll never tell on you.
M: No. Now, what do you want me to do.
SC: Fine. Do it the WRONG, you know, YOUR way!
I do and they stomp off. Something tells me either "they" never existed or some SCW has created massive headache for us.
M: I'm sorry, I can't do that. However i can do <similar thing with identical result for SC but properly accounted for by store>.
SC: But they always have done it for me.
M: I'm not sure who "they" are, however I can do <similar thing>.
SC: But theyyyyyyy always did it for me before?
M: Who?
SC: I don't know who it was but they did. Can you call a manager who knows something about customer service?
M: Ok.
I call MOD and thankfully the manager aggress with me.
M: Ok, I called MOD and they said we will do <similar thing>
SC: But theyyyy did it in the before.
M: I'm sorry, but my manager only approved <similar thing>
SC: Can't you do it my way? I'll never tell on you.
M: No. Now, what do you want me to do.
SC: Fine. Do it the WRONG, you know, YOUR way!
I do and they stomp off. Something tells me either "they" never existed or some SCW has created massive headache for us.
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