...by the SC broadcasting system.
We got a guest comment a little while back:
"I left my roomservice tray in the hall and when I checked on it an hour later, it was still there. This is one of many service tests I perform at every hotel I stay at to see if the service is good. Clearly you need to work on your tray clean up efforts. I'm disappointed that such a nice hotel has this kind of low quality service."
Any other hotel types here have to deal with "testers" like this?
We got a guest comment a little while back:
"I left my roomservice tray in the hall and when I checked on it an hour later, it was still there. This is one of many service tests I perform at every hotel I stay at to see if the service is good. Clearly you need to work on your tray clean up efforts. I'm disappointed that such a nice hotel has this kind of low quality service."
Any other hotel types here have to deal with "testers" like this?
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