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Maybe he learned something today

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  • Maybe he learned something today

    Let me start by saying I was a tad sucky. I was stood at my register desperately--and obviously--trying to fill up bags in between customers. (I don't see how we can't do it if we're diligent enough.) I had a stack of bags in my hand as this older guy walked up. He said something about me "goofing off." Now, I know he was trying to be funny, but I took exception to his remark, as he didn't know me. So I said, "Oh, stocking bags is 'goofing off'? I thought it was work!" My tone was such that I think he wasn't quite sure if I was kidding. I said I seemed to be the only one concerned about the task, and he said "Well, someone has to do it." I think at that point he realized he'd offended me, so it was akward. I didn't mean to make him feel bad, but really you shouldn't cast even joking dispersions on the character of someone you don't know.
    "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

  • #2
    Yeah, that comment of his wasn't funny. I'd've responded just like you did!
    Ne auderis delere orbem rigidum meum! - Don't you dare erase my hard disk!

    This is Tech Support, not Customer Service.
    What's the difference?
    We're allowed to tell you "no".

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    • #3
      I get customers at my work who pass me as I'm doing my job and they say, "Are you working or HAVING FUN???"

      I have fought the urge to say to them, "Oh, no! I'm having fun! I just come here and push 300 pounds of carts UPHILL in 80-degree temperatures or snow blizzards because it's SOOOO fun and I have no idea what else I can do with my time! So I just go to the store whenever I feel like it and haul ass pushing shopping carts all day. Come join me! WHEEEEEEEEEEE!!!!"

      The problem about why I can't say that is that customers in my area really don't have that much of a sense of humor, especially with such a remark from the hired help.

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      • #4
        My regular customers would snigger madly if they heard someone comment that to me. I always use sarcasm and cynism on them and they love it. You have to target you audience though, and if you get it wrong, it tends to go horribly wrong. Great fun when customers join in and up the ante with you though.

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        • #5
          Screw that guy. I've had enough passive aggressive commentary from assheads who didn't have the balls to own their own stupid commentary that I have no patience left. Fuck that guy in the neck.

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          • #6
            I'm with you here. I hate customers who "joke around" like that.
            Example:
            Customer: "Oh, its not scanning? That means I get it free right? Right? (nudge nudge)"
            Me: "Die in a fire."

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            • #7
              I'm so glad I work in an industry where such "joking about" on the part of the customer is all but impossible. The closest I've had was when we had people leafleting in front of the station, blocking up access for our paying customers... When confronted, one of them remarked "it must be hard for you, sat in there watching TV all day."

              "TV? Oh, you mean the security monitors I'm having to spend all my time watching because of you lot causing a safety hazard?"
              This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
              I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie

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              • #8
                I was so close to storming out of the room and going back to doing my own work one night when I was volunteered to help a newer coworker (not new to the company but new to the job itself) with something, and we were both lifting the heavy stuff together and putting it where it needed to go, talking about something while doing so, and the boss walked in and said "Are we visiting or are we working?"

                Yeah. You took away our music, we aren't allowed earbuds or radios, and apparently, we aren't allowed to talk, either, unless we are one of the cheerleaders.
                You really need to see a neurologist. - Wagegoth

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                • #9
                  Quoth blas View Post
                  and the boss walked in and said "Are we visiting or are we working?"
                  I've had one too many bosses like that, myself -- the sort that assumes that, if you're talking, you must not be working...Never mind that you're carrying boxes around/preparing food/etc and actively walking them to customers WHILE talking...
                  "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                  "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                  "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                  "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                  "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                  "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                  Acts of Gord – Read it, Learn it, Love it!
                  "Our psychic powers only work if the customer has a mind to read." - me

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