Hey everyone, been reading the stories on here for a while, and can relate to a lot of them!
I've had many run ins with sucky customers, but only today have I felt the need to register and post about them!
Got hit with double-suckage today!
Background: Im a supervisor at a certain well known German discount supermarket (i work in the UK, but the company is German) Although i'm a supervisor, i still work checkouts quite a lot.
Both these stories happened today.
Me - Me
SC - sucky customer (owns a restaurant nearby)
SM - Store Manager (who goes to the gym every day after work, and is built like a tank)
We had whole fresh chickens on offer, 2 for £5.00. Theres a limit of 6 per customer.
SC comes up to the till, with 30 chickens.
I scan his shopping through, and inform him that I can only sell him 6 chickens, and not the 30 that he has.
SC gets annoyed and says that theres no sign saying he can only buy 6. I offer to take him down to the fridge where he got the chickens from and show him the sign, which I put up the night before.
SC: "I dont want the 30 chickens anymore, but i want the boxes that they are in to put the rest of my shopping in"
Me: "that's no problem, i'll take them out of the boxes and you can have the boxes"
SC: You're too slow *starts throwing the chickens out of the boxes and all over my till*
Me: *calls manager*
Awesome SM shows up (seriously i dont know how he hasnt been fired yet)
SM: Whats up?
SC: "He wont sell me these chickens!"
Me: "He wanted 30, I told him he can only have 6. He also threw these chickens everywhere"
SC: "I threw them there because I dont want them anymore"
SM: "If you dont pick up those chickens and put them back where they came from, you arent buying anything from this store"
SC: "Youre lucky I dont have time to wait for you to finish work, or I'd meet you outside!"
SM: "We can go outside right now if you want, I wouldn't if I was you, unless you want your legs broken"
SC puts back the chickens.
Seriously dont know how the SM hasnt been fired, because he's too awesome for retail!
2nd sucky story.
Me - Me
SC - Sucky Customer
CW - Co-Worker
DM- District Manager
I was working the floor, while also going on tills when it was too busy for my CW to handle by himself.
Walked past the till and SC at the end of CW's queue starts waving at me and shouting HEY!!
I looked up and he said "any chance of another till on here, im in a hurry!"
I said OK, and walked up towards the checkout.
I walk pretty slow, and with a distinct limp...
Eventually got to the till, served SC and he went on a rant about me taking too long to get to the till and serve him. I told him I was walking slow because my foot hurts, and he said I should take the day off if my foot hurts.
I told SC that my foot hurts every day, and he said I should work in a job where I dont need to be on my feet.
I said that I can do my job just fine with a sore foot. That annoyed SC and he wanted to speak to my manager.
I tell him my manager is off today, but my DM is in the store for a visit and he can talk to her if he wants.
SC complains to DM that I walked too slow to the till and then sat down before I served him, even tho he was in a hurry.
DM informed SC that I had been hit by a car when I was 8, and most of my right ankle is made of metal, and thats why I walk funny and slowly. SC went pretty red and vanished. No apology ofcourse.
So yeah, the suckage today made me register. So Hi everyone! I understand you're pain now!
I've had many run ins with sucky customers, but only today have I felt the need to register and post about them!
Got hit with double-suckage today!
Background: Im a supervisor at a certain well known German discount supermarket (i work in the UK, but the company is German) Although i'm a supervisor, i still work checkouts quite a lot.
Both these stories happened today.
Me - Me
SC - sucky customer (owns a restaurant nearby)
SM - Store Manager (who goes to the gym every day after work, and is built like a tank)
We had whole fresh chickens on offer, 2 for £5.00. Theres a limit of 6 per customer.
SC comes up to the till, with 30 chickens.
I scan his shopping through, and inform him that I can only sell him 6 chickens, and not the 30 that he has.
SC gets annoyed and says that theres no sign saying he can only buy 6. I offer to take him down to the fridge where he got the chickens from and show him the sign, which I put up the night before.
SC: "I dont want the 30 chickens anymore, but i want the boxes that they are in to put the rest of my shopping in"
Me: "that's no problem, i'll take them out of the boxes and you can have the boxes"
SC: You're too slow *starts throwing the chickens out of the boxes and all over my till*
Me: *calls manager*
Awesome SM shows up (seriously i dont know how he hasnt been fired yet)
SM: Whats up?
SC: "He wont sell me these chickens!"
Me: "He wanted 30, I told him he can only have 6. He also threw these chickens everywhere"
SC: "I threw them there because I dont want them anymore"
SM: "If you dont pick up those chickens and put them back where they came from, you arent buying anything from this store"
SC: "Youre lucky I dont have time to wait for you to finish work, or I'd meet you outside!"
SM: "We can go outside right now if you want, I wouldn't if I was you, unless you want your legs broken"
SC puts back the chickens.
Seriously dont know how the SM hasnt been fired, because he's too awesome for retail!
2nd sucky story.
Me - Me
SC - Sucky Customer
CW - Co-Worker
DM- District Manager
I was working the floor, while also going on tills when it was too busy for my CW to handle by himself.
Walked past the till and SC at the end of CW's queue starts waving at me and shouting HEY!!
I looked up and he said "any chance of another till on here, im in a hurry!"
I said OK, and walked up towards the checkout.
I walk pretty slow, and with a distinct limp...
Eventually got to the till, served SC and he went on a rant about me taking too long to get to the till and serve him. I told him I was walking slow because my foot hurts, and he said I should take the day off if my foot hurts.
I told SC that my foot hurts every day, and he said I should work in a job where I dont need to be on my feet.
I said that I can do my job just fine with a sore foot. That annoyed SC and he wanted to speak to my manager.
I tell him my manager is off today, but my DM is in the store for a visit and he can talk to her if he wants.
SC complains to DM that I walked too slow to the till and then sat down before I served him, even tho he was in a hurry.
DM informed SC that I had been hit by a car when I was 8, and most of my right ankle is made of metal, and thats why I walk funny and slowly. SC went pretty red and vanished. No apology ofcourse.
So yeah, the suckage today made me register. So Hi everyone! I understand you're pain now!
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