Mostly I run register once every week. And all of the gems I get typically come when I'm ringing up customers.
A Slice of the Blame Cake
A lady was having trouble with the motorized cart. The battery was either dying out or the machine was old, because she kept having to turn it on and turn it off. The lady she was with said to me, "You guys are forgetting to charge this."
I apologized, but politely explained that those carts get used quite a few times throughout the day. Sometimes I find them left outside, in the store and far away from where they were found and the customer who used them before didn't even have the courtesy to turn it off when they were done with it.
We do have an equal share of the blame, however, because there only a couple of places to plug these things in during the day where a customer will have easy access to it and those outlets sometimes get blocked off. It gets very busy throughout the day, so unfortunately, keeping an eye on which motorized cart has been charged the longest is not always the highest priority.
Why is my credit low?
Had another lady ask me why she wasn't approved for a credit card. She seemed old enough to know about the free credit report.com songs that most kids my sister's age know of.
I'm always careful to use "if you're approved" in my sales pitch, so beyond that it's between you and the company.
No, actually. It's not obvious.
A customer's purse is in the seat of the shopping car, wide open. I see a product next to the purse and a product that could have also come from our store, inside the purse but sticking out enough that I could see the label.
Me: Is that yours, ma'am?
SC: Oh, yes. *Takes the product next to the purse out and places it on the conveyer. I ring it up, but then I ask again, pointing to the make up. She gets puffy.* Well, obviously!
Boyfriend: *In a much nicer voice* Hey, he has to ask.
The thing is, if I can see it, it looks fairly new and I recognize it as a product we might carry, I'm going to ask you if it belongs to you. Because maybe it's yours. Or maybe, while shopping, you tossed it into the basket along with the other stuff and it accidentally landed in the purse. Maybe you're trying to slip something past us in a very sloppy way. Maybe, maybe not, but I'm going to ask either way.
To the boyfriend who backed me up, if you ever come to your senses, swing by and I'll give you my number.
A Slice of the Blame Cake
A lady was having trouble with the motorized cart. The battery was either dying out or the machine was old, because she kept having to turn it on and turn it off. The lady she was with said to me, "You guys are forgetting to charge this."
I apologized, but politely explained that those carts get used quite a few times throughout the day. Sometimes I find them left outside, in the store and far away from where they were found and the customer who used them before didn't even have the courtesy to turn it off when they were done with it.
We do have an equal share of the blame, however, because there only a couple of places to plug these things in during the day where a customer will have easy access to it and those outlets sometimes get blocked off. It gets very busy throughout the day, so unfortunately, keeping an eye on which motorized cart has been charged the longest is not always the highest priority.
Why is my credit low?
Had another lady ask me why she wasn't approved for a credit card. She seemed old enough to know about the free credit report.com songs that most kids my sister's age know of.
I'm always careful to use "if you're approved" in my sales pitch, so beyond that it's between you and the company.
No, actually. It's not obvious.
A customer's purse is in the seat of the shopping car, wide open. I see a product next to the purse and a product that could have also come from our store, inside the purse but sticking out enough that I could see the label.
Me: Is that yours, ma'am?
SC: Oh, yes. *Takes the product next to the purse out and places it on the conveyer. I ring it up, but then I ask again, pointing to the make up. She gets puffy.* Well, obviously!
Boyfriend: *In a much nicer voice* Hey, he has to ask.
The thing is, if I can see it, it looks fairly new and I recognize it as a product we might carry, I'm going to ask you if it belongs to you. Because maybe it's yours. Or maybe, while shopping, you tossed it into the basket along with the other stuff and it accidentally landed in the purse. Maybe you're trying to slip something past us in a very sloppy way. Maybe, maybe not, but I'm going to ask either way.
To the boyfriend who backed me up, if you ever come to your senses, swing by and I'll give you my number.
Comment