For those who dont know, im a supervisor at a retail store in the mall, a girls clothes only store to be exact ! And let me tell you, rude customers, make me want to rip my hair out
So there were two people ringing on the register today, me, and another sales associate. I got this lady and her daughter who was probably about 17 or so. The daughter was the one buying the items which came to a total of 8.75$. She gave me 75 cents, three ones, and a five. But her mother didnt want her to use a five. She wanted her to use all ones. The daughter said the five was fine, but the mom didnt want it that way. (Not to be rude, but the mother had a bit of a strong russian accent). Anyways so she wanted the five back...okay lol. I gave her the five (remember i still had the 3 ones) then the daughter counts out the ones shes going to give me and she counts to eight. However i still have her 3 ones and she only owes me eight. I Got confused and asked her if the eight she just counted out includes the 3 i already have, wondering if she forgot i still had it. For some reason none of them understood my question and the mom got rude real fast! She wanted all the money back then slowly started couting it like i was stupid "one two three four five six seven eight!! See eight!!" So then i tried to explain my question "I know but..." "Will you just STOP!"...so i said "Fine." Threw her clothes in the bag and put the bag on the counter. She grabbed it and told me how rude i am and asked for my name, so i told her and said she could take a business card too for the website and the number. She said she already had it but kept telling me how horrible i am and how rude i am. I was a bit confused on where her attitude came from .
Five minutes later she comes storming back in screaming at me telling demanding a manager, i told her im the supervisor and she got a kick out of that and told me how i dont deserve to work there and that im horrible and mean and shes going to complain "so good" about me. Let me be straight, she was literally screaming ! I kept trying to tell her (again) and explain to her my question that for some reason made her mad, but she kept screaming over me. Her daughter was mortified. Finally i had enough and told her I am not the rude one. SHE is. Yes i could get in trouble for that, and probably will as im sure she will lie to make me look bad. But geez i dont understand people like that! Ugh!!
So there were two people ringing on the register today, me, and another sales associate. I got this lady and her daughter who was probably about 17 or so. The daughter was the one buying the items which came to a total of 8.75$. She gave me 75 cents, three ones, and a five. But her mother didnt want her to use a five. She wanted her to use all ones. The daughter said the five was fine, but the mom didnt want it that way. (Not to be rude, but the mother had a bit of a strong russian accent). Anyways so she wanted the five back...okay lol. I gave her the five (remember i still had the 3 ones) then the daughter counts out the ones shes going to give me and she counts to eight. However i still have her 3 ones and she only owes me eight. I Got confused and asked her if the eight she just counted out includes the 3 i already have, wondering if she forgot i still had it. For some reason none of them understood my question and the mom got rude real fast! She wanted all the money back then slowly started couting it like i was stupid "one two three four five six seven eight!! See eight!!" So then i tried to explain my question "I know but..." "Will you just STOP!"...so i said "Fine." Threw her clothes in the bag and put the bag on the counter. She grabbed it and told me how rude i am and asked for my name, so i told her and said she could take a business card too for the website and the number. She said she already had it but kept telling me how horrible i am and how rude i am. I was a bit confused on where her attitude came from .
Five minutes later she comes storming back in screaming at me telling demanding a manager, i told her im the supervisor and she got a kick out of that and told me how i dont deserve to work there and that im horrible and mean and shes going to complain "so good" about me. Let me be straight, she was literally screaming ! I kept trying to tell her (again) and explain to her my question that for some reason made her mad, but she kept screaming over me. Her daughter was mortified. Finally i had enough and told her I am not the rude one. SHE is. Yes i could get in trouble for that, and probably will as im sure she will lie to make me look bad. But geez i dont understand people like that! Ugh!!
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