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For those of you who don't know or don't remember, I am currently working in a grocery store as a cashier. I've got two stories today.
This week, we have out an entire book of coupons that are all BOGO. All the items in it are store brand, and it applies to very specific sizes of those items. Every item included has a tag (which is fairly large and bright yellow with the exact coupon wording on it) on the shelf that states it is part of the deal. But of course, customers will grab whatever they want...
I'm ringing up a woman's order and get to the end to run her coupons. Out of seven of them, FIVE are the wrong size or flavor. I call for someone to bring up the correct items and she starts to complain.
Woman: Why is this taking so long? And why aren't your shelves marked more clearly!? All the signs were right next to the things I picked up! rawrrawrrantrantrawr
Me: The stocker is bringing your items up, he's just got to grab them from different parts of the store. As for the signs ma'am, they're put beneath the item that they're for, not next to them, just so you know for next time.
Woman: Well you need to make them clearer! I can't believe how confusing this store is!
She kept ranting for a few more minutes while I waited for the stock guy to bring up the right items and watched him try his hardest (and fail) to keep from rolling his eyes when he saw how many items he had to put back. The woman kept complaining all the way out of the store.
*****
One man I see in the store at least three times a week. He's an older guy, always pretty rough looking, and generally smells like he hasn't showered in a month or two. He always buys only one item at a time. When I ring it through, he'll hand me the cash for the item and start asking other customers for change for the rest of the price. The most recent example is from yesterday.
He bought a movie, which was marked at 4.99. With tax, it came to something like 5.35. He handed me a $5, then looked to the people behind us and asked if they had 35 cents they could spare. After he repeated himself four or five times, one of them finally handed him the change, I'm guessing just to shut him up. I finished that transaction, gave him his receipt, and expected him to go away. But does he? Of course not. He reaches over and grabs a pack of gum and hands it to me to ring through. Cue 'WTF?!' face from the customers behind him when I ring him up and he hands me a $20 to pay for it. The jerk wasn't short change for his movie! He'd just begged off them for no reason!
He must have realized the people behind him were not happy with the situation because after I gave him his change, he took off as fast as he could. He does this EVERY time he comes into the store. If there's change on his purchase, he always asks a complete stranger to give him the extra. And if they don't, he'll go on a tirade about how "rude" people are these days.
Oh and a bonus with this guy... He informed me he was kicked out of one of our other stores and actually banned for 6 months for acting inappropriately toward a female employee. He claims he doesn't remember doing it and that store security was "just being mean to him". And apparently the manager is out to get him. *twitch*
This week, we have out an entire book of coupons that are all BOGO. All the items in it are store brand, and it applies to very specific sizes of those items. Every item included has a tag (which is fairly large and bright yellow with the exact coupon wording on it) on the shelf that states it is part of the deal. But of course, customers will grab whatever they want...
I'm ringing up a woman's order and get to the end to run her coupons. Out of seven of them, FIVE are the wrong size or flavor. I call for someone to bring up the correct items and she starts to complain.
Woman: Why is this taking so long? And why aren't your shelves marked more clearly!? All the signs were right next to the things I picked up! rawrrawrrantrantrawr
Me: The stocker is bringing your items up, he's just got to grab them from different parts of the store. As for the signs ma'am, they're put beneath the item that they're for, not next to them, just so you know for next time.
Woman: Well you need to make them clearer! I can't believe how confusing this store is!
She kept ranting for a few more minutes while I waited for the stock guy to bring up the right items and watched him try his hardest (and fail) to keep from rolling his eyes when he saw how many items he had to put back. The woman kept complaining all the way out of the store.
*****
One man I see in the store at least three times a week. He's an older guy, always pretty rough looking, and generally smells like he hasn't showered in a month or two. He always buys only one item at a time. When I ring it through, he'll hand me the cash for the item and start asking other customers for change for the rest of the price. The most recent example is from yesterday.
He bought a movie, which was marked at 4.99. With tax, it came to something like 5.35. He handed me a $5, then looked to the people behind us and asked if they had 35 cents they could spare. After he repeated himself four or five times, one of them finally handed him the change, I'm guessing just to shut him up. I finished that transaction, gave him his receipt, and expected him to go away. But does he? Of course not. He reaches over and grabs a pack of gum and hands it to me to ring through. Cue 'WTF?!' face from the customers behind him when I ring him up and he hands me a $20 to pay for it. The jerk wasn't short change for his movie! He'd just begged off them for no reason!
He must have realized the people behind him were not happy with the situation because after I gave him his change, he took off as fast as he could. He does this EVERY time he comes into the store. If there's change on his purchase, he always asks a complete stranger to give him the extra. And if they don't, he'll go on a tirade about how "rude" people are these days.
Oh and a bonus with this guy... He informed me he was kicked out of one of our other stores and actually banned for 6 months for acting inappropriately toward a female employee. He claims he doesn't remember doing it and that store security was "just being mean to him". And apparently the manager is out to get him. *twitch*
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