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'They don't listen!' and negligence galore!

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  • 'They don't listen!' and negligence galore!

    I stopped in at one of our stores to say hi and found the manager, W, FUMING about a mashed-up box. See, this store sells vintage and collectible items, so the condition of the box is as important as the item inside. In the 1-day she was off this week, someone damaged a boxed item. This box looked like someone had sat on it, and this was an item that was displayed on high shelf due to value! She complained that a lot of items had been getting damaged lately and they were having hard time getting people to pay up. It wasn't damage due to accidentally dropping something or tripping into a case, but of people picking-up things and throwing them at each-other, parents giving their children 20yo toys to keep them quiet and then hiding them under a display when the kids snapped them in half, etc. She watched one father do the later and asked him to pay for it; he claimed his kid picked it up like that! So she got permission to put-up 'you break it you bought it' signs, and I advised her that she can hold customers liable for damage due to negligence and to call us if they give her a hard time about paying.

    Also, all day she was answering the phone with the store's name:
    "Hello, thank you for calling 'Store That Sells Stuff!"

    Caller:
    "Yeah, is this 'Store That Sells Stuff?"

    She got a half-dozen calls like this before she began answering the phone like this:
    "City Morgue Office."

    Caller:
    "Yeah, is this 'Store That Sells Stuff?"

    She took the phone off the hook for an hour to cry after that.
    "If anyone wants this old box containing the broken bits of my former faith in humanity, I'll take your best offer now. You may be able to salvage a few of em' for parts..... " - Quote by Argabarga

  • #2
    Quoth LillFilly View Post

    She got a half-dozen calls like this before she began answering the phone like this:
    "City Morgue Office."

    Caller:
    "Yeah, is this 'Store That Sells Stuff?"
    I think I am definitely going to start using that one!

    Comment


    • #3
      I used to answer the phone at the White Hen in 1991 with... "3 Guys Plumbing!"

      But even by then, nobody remembered that commercial.
      Why do they make Superglue but not Batglue?

      Comment


      • #4
        Quoth LillFilly View Post
        She got a half-dozen calls like this before she began answering the phone like this:
        "City Morgue Office."
        " . . . you kill 'em, we chill 'em!" is how my dad used to end that particular greeting.

        (He was the switchboard operator at a summer camp, more years ago than he likes to admit.)

        Comment


        • #5
          I prefer "You stab um, we slab um."

          The store owner needs to add video cameras. Also needs to remember Small Claims Court.

          I hate to say it, but I look forward to some interesting stories.
          Life is too short to not eat popcorn.
          Save the Ales!
          Toys for Tots at Rooster's Cafe

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          • #6
            Quoth csquared View Post
            I prefer "You stab um, we slab um."
            My dad works for a cancer treatment hospital and sometimes has to work the desk. I told him to answer it as "Bob's angry cancer treatment: if it's malignant, we're indignant!"

            For some reason he thinks this would get him fired...
            My webcomic is called Sidekick Girl. Val's job is kinda like retail, except instead of corporate's dumb policies, it's the Hero Agency, and the SC's are trying to take over the world.

            Comment


            • #7
              There's always the ever popular "Springfield Nuclear Power Plant"
              "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
              "The difference between an amateur and a master is that the master has failed way more times." - JoCat
              "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
              "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
              "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
              "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
              Acts of Gord – Read it, Learn it, Love it!
              "Our psychic powers only work if the customer has a mind to read." - me

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              • #8
                Quoth Zoom View Post
                I used to answer the phone at the White Hen in 1991 with... "3 Guys Plumbing!"

                But even by then, nobody remembered that commercial.
                My Dad had a friend who would answer the phone with "Murphy's Mule Barn, which jackass you want to speak to?"

                Madness takes it's toll....
                Please have exact change ready.

                Comment


                • #9
                  I sometimes use " Mabels whorehouse bar and grill, Mabel's with a customer right now, how may I help you?"

                  Comment


                  • #10
                    "Eastleigh Crematorium, you kill 'em we grill 'em, special offer for three bodies or more!!"
                    "...Muhuh? *blink-blink* >_O *roll over* ZZZzzz......"

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                    • #11
                      I got tired of sc's calling in asking if we were the people that sold tires and i would answer with 'yeah we used to now we just make them of of wheat' :P
                      "This job would be great if it wasn't for the f***** customers." - Randell 'Clerks'

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                      • #12
                        I knew a Staff Sergeant once would always answer his cell phone with "Roscoe's chicken and waffles, we don't serve white meat, this is Leeroy whatcha want?" Didn't matter how many times I heard it I swear it never got old.
                        Last edited by Rainman; 06-27-2012, 12:15 PM.

                        Comment


                        • #13
                          "Joe's Taxidermy. You snuff 'em, we stuff 'em."
                          PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

                          There are only Four Horsemen of the Apocalypse because I choose to walk!

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                          • #14
                            They do have cameras, but they rotate so you can watch different areas and then you have to start recording if you see something. So, whoever was on that day didn't pay attention to them.
                            "If anyone wants this old box containing the broken bits of my former faith in humanity, I'll take your best offer now. You may be able to salvage a few of em' for parts..... " - Quote by Argabarga

                            Comment


                            • #15
                              My grandparents ran a photo business out of their house; one day my grandpa answered the phone "Smith's* Mule barn, which jackass do you want?" and it was a boy calling for my mom, pissed her off, so when the phone rang again mom answered it "Lucille's Massage Parlor - we never rub you the wrong way" this time it was a customer.

                              luckily the customer had teenage daughters too, and was very understanding; Grandpa was not amused at first.... he got over it, and came to realize that he actually kinda deserved it
                              I am well versed in the "gentle" art of verbal self-defense

                              Once is an accident; Twice is coincidence; Thrice is a pattern.

                              http://www.gofundme.com/treasurenathanwedding

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