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  • My first SC and my worst SC (long)

    Two for the price of one! Hello CS community! I thought I'd jump right in with two of my greatest hits. I have a feeling you'll enjoy them. ^_^

    BG: The first tale comes from when I was 8 years old. Yes, 8. My parents use to own a business in which they sold 'trivets'. These are little scented hot pads - you put a hot casserole dish on them and whatever scent was inside would come out. Very fragrant and quite popular. They worked out of their home for years and years and my brother and I would help out here and there as we were growing up. They also had a toll free line, which spelled out "hot pads" for the number. Cute, no? Important for this story, too.

    It was after dinner and the phone rang. At this time it was normally just family calling or something, so I picked it up as I was in the living room with Dad watching tv and was closest to the phone. Given this was 22 years ago, forgive me a bit that I can't tell you exactly how the conversation went, but I've never been able to forget some of it.

    Cast -

    Me: Me of Course
    CL: Crazy Lady
    Dad: I think my list is kinda obvious. Hmm..


    [Phone Rings]
    Me: Hello?
    CL: Yeah, I just found a card in my husband's wallet with this number on it, what kind of service is this?
    Me: We sell trivets? *I was already thinking to myself, "wtf, lady, why don't you ask your HUSBAND?*
    CL: Excuse me?
    Me: We sell scented hot pads. You put them on dis-
    CL: I cannot even believe that a place like this exists! You don't even sound old enough to be working in something like this! What the hell kind of business is this?
    Me: Uh, we sell scented hot-
    CL: How old are you!?
    Me: Uh, eight?
    CL: *goes off on some rant that I didn't understand until years later. She apparently thought we were some kind of sex line*
    Me: *hands phone out to Dad* Uh, you might wanna talk to this lady, Daddy. She sounds confused. *thinking: and mental*

    Yeah. That one's stuck with me forEVER. I don't know what Dad said to her, but I know he wasn't happy and left the living room to finish the conversation. Probably thought he was going to have to do "the talk" with me after that. I remember finding out about all that kind of stuff years later, looking back at that call and realizing how daft that woman had to of been. If she had a business card, our name would have been at the top. And it sounded NOTHING like a sex line. XD

    _______________________________________

    Second verse, same as the first! Many years later...

    BG: I was working at a local hotel chain as a maid. We alternated duties, sometimes you were doing rooms, sometimes you were doing general cleaning. This day I was doing general cleaning. So I'm out of the "suite" (not a big hotel here) getting the trash from the can outside. The bag is stuffed with crap, so as I pull it up with one hand, I automatically put my other hand on the bottom as I'm getting ready to put it on the ground.

    Never do this.

    I felt a sharp pain in my thumb and pulled my hand back. Blood. Not much, just a touch. So I'm thinking, great, probably have to get a shot or something now. I figured I should see what stuck me, in case someone threw away a knife or something. Can't have the bag rip and garbage go everywhere. What I found was...well, it was interesting.

    Down in the bottom of the bag was not one, not two, but over TWENTY used needles. All the needles did have caps, except, of course, for the one that had apparently nailed my thumb. So after I stopped being frozen with a look on my face, I took the entire bag over to where my supervisor was and showed her what was in it as I explained what happened. She freaked out. She calls the hotel manager over. He freaked out.

    I was the only one who was calm, and I'm the one who got stuck! Geez, people, go clean at a hospital for a few years, it'll do you some good! Eventually they went through enough of the bag the needles were all in to determine they came from the suite. Now, all I was concerned about (having been a former hospital cleaner) was whether or not whoever used these needles had anything communicable by blood that I should be aware of. You know, like AIDS. Kinda important I figured. So after filling out a police report (where they said they couldn't really DO anything anyway, le sigh) the hotel manager himself drove me to the hospital. We checked in and did a base test for insurance, just making sure I didn't ALREADY have something. That way if something came up in later tests, it was pretty definite it was from this stick and workers' comp would cover it no problem.

    Once we get back, we learn that the assistant manager had been trying to get ahold of the couple in the suite, simply to let them know what happened and to see if they would voluntarily tell us if the person using the needles had anything communicable. We were being pretty damn nice about this, considering. It was an older couple (50s, 60s or so) and all the man would say that his wife took Ritalin to help her sleep.

    ........what?

    They'd been in there only 2 DAYS. There were over TWENTY needles in there! For 2 days! Was she married to Rip Van Winkle?! The couple had pre-paid by credit card and lived in another state. Apparently after the assistant manager called, they immediately packed up and booked it out of there. Grrrrrr. So by the time we got back from the hospital, they were long gone and they had sent two girls in to clean, telling them to watch out for more needles.

    And there were more. Around THIRTY more. Along with dozens of empty bottles of prescription medications that had names no where near matching this couples' name. So we had the police come BACK out, where they again said there was little they could (worthlessssssssss). I then spent the next YEAR of my life, visiting my doctor every 3 months to be tested. After having blood drawn, I'd chew my nails for 2 days waiting for results to come back and tell me if I was still okay.

    I was cleared after my last test a year after it happened, but there's not too many people who can say they had a sucky customer experience that lasted for 365 days straight.

    As a side note, the hotel did buy sharps containers that they kept at the front desk and informed all guests after that of them, and that were of use free of charge. They also purchased "stick-proof" gloves for anyone getting the trash to wear from that day forward.

    So I suppose some good came from it. And there you have it. My first and my worst. Good times. I now work as an appointment scheduler at a doctor's office. Much safer, lots more phone suck. khehe

  • #2
    I think the crazy lady in the first story stopped reading at the word "Hot" and immediately assumed it was a sex line. She's a pretty stupid bitty if she still thought it was a sex line when an obviously underage person answered.

    Comment


    • #3
      Errr, what?! Ritalin... To help you sleep?! BULL. SHIT. (hope noone minds my language). Ritalin is used by junkies in lieu of amphetamine/methamphetamine. IE it's a stimulant. That said, that whole experience sounds horrible *shudders* So glad you came thru OK, and didn't get anything
      Ne auderis delere orbem rigidum meum! - Don't you dare erase my hard disk!

      This is Tech Support, not Customer Service.
      What's the difference?
      We're allowed to tell you "no".

      Comment


      • #4
        I have never been poked by a needle taking out trash. I have, however, been cut by broken bottles doing it, as have many of my coworkers. Which is why I now, without fail, do not grab the bottom of the bag when I am pulling it out of the can. If it is light enough, I just pull it by the top and fling it into the dumpster. If it's pretty heavy, I just pick up the whole damn can and dump the bag out of it while holding the can. And yes, I bring the cans out to the dumpster. Even if there is no glass, there is usually enough liquid in those bags and those cans that to not bring the whole can out would mean leaving a liquid trail from the bar and through the restaurant and the kitchen. We don't play that way.

        HELPFUL HINT: When discarding trash, when possible take the whole can to the dumpster and dump it by holding the can. When this is not possible, only grab the bag by the top and/or wear gloves. Even those light latex ones will give you a bit more protection than nothing.

        And Moosenogger, I hate to say it, but there probably are some sex lines where kids do answer. Not legally of course, and probably not in the U.S., but I'm sure they exist. And even if I'm (hopefully) wrong and they don't, you know there are going to be people who assume the worst, most perverted version of anything possible, no matter what. Such as the crazy lady in the story.

        "The Customer Is Always Right...But The Bartender Decides Who Is
        Still A Customer."

        Comment


        • #5
          Quoth Jester View Post
          HELPFUL HINT: When discarding trash, when possible take the whole can to the dumpster and dump it by holding the can. When this is not possible, only grab the bag by the top and/or wear gloves. Even those light latex ones will give you a bit more protection than nothing.
          Yeah, it was a dumb move on my part, especially since I knew better from my days working at the hospital. It's definitely not something I've forgotten since, though. lol
          Last edited by MadMike; 07-16-2012, 04:00 AM. Reason: Please don't quote the entire post

          Comment


          • #6
            Quoth RabbitRabbit View Post
            Down in the bottom of the bag was not one, not two, but over TWENTY used needles....And there were more. Around THIRTY more. Along with dozens of empty bottles of prescription medications that had names no where near matching this couples' name. So we had the police come BACK out, where they again said there was little they could (worthlessssssssss).
            You had these bozos' names and other information, heaps of evidence...and the cops still wouldn't do anything?! That should've been kicked up the ladder, possibly to the Attorney General of the bozos' home state.

            I am so glad you are okay. That could've turned out really horrible.
            Last edited by XCashier; 07-16-2012, 11:17 AM.
            I don't have an attitude problem. You have a perception problem.
            My LiveJournal
            A page we can all agree with!

            Comment


            • #7
              Quoth Moosenogger View Post
              I think the crazy lady in the first story stopped reading at the word "Hot" and immediately assumed it was a sex line. She's a pretty stupid bitty if she still thought it was a sex line when an obviously underage person answered.
              Maybe she suspects something about her husband and the underaged girl answering was what freaked her right out.
              I never lost my faith in humanity. Can't lose what you never had right?

              Comment


              • #8
                Quoth RabbitRabbit View Post
                And there were more. Around THIRTY more. Along with dozens of empty bottles of prescription medications that had names no where near matching this couples' name. So we had the police come BACK out, where they again said there was little they could (worthlessssssssss). I then spent the next YEAR of my life, visiting my doctor every 3 months to be tested. After having blood drawn, I'd chew my nails for 2 days waiting for results to come back and tell me if I was still okay.
                Don't knock the fact that there was a metric fuck ton of needles. If they were using that many needles then the odds are that they were trying to not get anything nasty by always using a clean one.

                That may have been what kept you from getting anything.

                Still think the police should have done something about it especially in light of their criminal activities caused harm to another person and potentially could have done far FAR more harm.
                I never lost my faith in humanity. Can't lose what you never had right?

                Comment


                • #9
                  Quoth Mongo Skruddgemire View Post
                  Don't knock the fact that there was a metric fuck ton of needles. If they were using that many needles then the odds are that they were trying to not get anything nasty by always using a clean one.

                  That may have been what kept you from getting anything.

                  Still think the police should have done something about it especially in light of their criminal activities caused harm to another person and potentially could have done far FAR more harm.
                  This is the wonderful advantages of living in a town of 11,000 I guess. I was still pretty young and the hotel had never dealt with anything remotely close to this before, so none of us knew if we should push an issue or if there was an issue to push. If it happened today I would raise such a stinnnnnnnk.

                  Comment


                  • #10
                    Quoth RabbitRabbit View Post
                    They'd been in there only 2 DAYS. There were over TWENTY needles in there! For 2 days! Was she married to Rip Van Winkle?! The couple had pre-paid by credit card and lived in another state. Apparently after the assistant manager called, they immediately packed up and booked it out of there. Grrrrrr. So by the time we got back from the hospital, they were long gone and they had sent two girls in to clean, telling them to watch out for more needles.

                    And there were more. Around THIRTY more. Along with dozens of empty bottles of prescription medications that had names no where near matching this couples' name. So we had the police come BACK out, where they again said there was little they could (worthlessssssssss).
                    So let's recap...

                    Two days, 50+ needles in room
                    Dozens of empty prescription bottles in room
                    Different names on the bottles, none of which match renter's names
                    Couple immediately flees when confronted with the evidence

                    And this _DOESN'T_ scream "thieving junkies" to the police? The term "worthlessssssssss" is nowhere near adequate, SOMEBODY needed to take a serious look into this. There certainly seemed to be more than enough evidence to convict.

                    Sorry to hear about this, at least the tests came back negative.

                    Comment


                    • #11
                      Glad the tests game back negative. The waiting game sucks.

                      I've seen rooms with a lot of needles (and have had an accidental stick myself once). We're a cheap motel, one of the cheapest in town, and that attracts certain clientele, and so I've seen more than my fair share of WTF why so many needles? However, I don't think I've ever seen anything quite as bad as you described! That is truly something.
                      Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad.

                      Comment


                      • #12
                        Quoth rose_metal_nz View Post
                        Errr, what?! Ritalin... To help you sleep?! BULL. SHIT. (hope noone minds my language). Ritalin is used by junkies in lieu of amphetamine/methamphetamine. IE it's a stimulant. That said, that whole experience sounds horrible *shudders* So glad you came thru OK, and didn't get anything
                        ya. i have a relative who takes it, but the intended use - as prescribed by the doctor to help keep him focused with ADD. in pill form. no way in hell does he have to shoot himself up, or would he ever require that many doses anyway.



                        sounds like they got the hell out of dodge so they wouldn't be arrested

                        Comment


                        • #13
                          I once got stuck by a needle in the back seat of a cab. But never got tested at the time. But that was 9 years ago, so guess I didn't get anything.
                          "Some times you just need to punch someone in the face"'Dalia Lama

                          Comment


                          • #14
                            Quoth Moosenogger View Post
                            I think the crazy lady in the first story stopped reading at the word "Hot" and immediately assumed it was a sex line. She's a pretty stupid bitty if she still thought it was a sex line when an obviously underage person answered.
                            She had already decided hubby was up to something (hence the wallet search) and couldn't get it through her tiny little skull that the firstbthing she found wasn't the evidence she was looking for.

                            Idjit.
                            Life: Reality TV for deities. - dalesys

                            Comment


                            • #15
                              Quoth RabbitRabbit View Post
                              This is the wonderful advantages of living in a town of 11,000 I guess. I was still pretty young and the hotel had never dealt with anything remotely close to this before, so none of us knew if we should push an issue or if there was an issue to push. If it happened today I would raise such a stinnnnnnnk.
                              The PD should have been dragging those idiots down to the hospital for a blood draw. Not that you wouldn't have needed a year of testing anyway, but knowing the idjits were clean would have been nice. And if they weren't clean, there's stuff they can do early on that's very effective.

                              Glad you got out of that one clean - that's scary.
                              Life: Reality TV for deities. - dalesys

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