Announcement

Collapse
No announcement yet.

Hotel Tales: Lack of Information" Edition

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Hotel Tales: Lack of Information" Edition

    If you don't let us know...

    At 3:16AM I had a guest last night call down to complain that there were people talking loudly outside their room. They complained that these people had been there for 2 hours. My shift starts at 12:00 AM, which means I was on shift for theis entire period of time, and yet I received NO phone call.

    Apparently, after they called me, they banged loudly on the door (as they informed me when they checked out in the morning), to get them to leave, because as I went to investigate, the only people outside were actually leaving.

    If you don't let us know... Part 2

    Had a guest come to check out, and say they won't stay with us again, because the music from the Lounge was too loud. This is the first I have heard of this issue. I told them point blank, that if he had called to let us know, I could have asked the DJ to turn the volume down a bit.

    He hemmed and hawed, but his excuse boiled down to "I was too lazy to do anything about the situation." (He actually said something closer to "I was too tired to be bothered with calling down") I told him if no one informs us of the issue, we can't know that there is one.

    SC
    "...four of his five wits went halting off, and now is the whole man governed with one..." W. Shakespeare, Much Ado About Nothing Act I, Sc I

    Do you like Shakespeare? Join us The Globe Theater!

  • #2
    I have to be honest here. I once complained about the loud noise from the room next to me,. The noise stopped, but roughly 30 seconds later I had someone banging loudly on my door, with some guy yelling, "WTF is the matter with you!!!" It scared the shit out of me and I cowered in my room. I know I should have called, but when you have called once and get this kind of reaction, it discourages further action.

    Comment


    • #3
      If you don't let us know... Part 2

      Well, if you can't be bothered to tell anyone, the problem must not have been all that bad. Have a nice day!
      Quoth Gidgetdigit View Post
      I know I should have called, but when you have called once and get this kind of reaction, it discourages further action.
      I can certainly understand being frightened in that situation -- This is the point, however, where you might want the cops to get involved (if it happens in the future) >_>
      "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
      "The difference between an amateur and a master is that the master has failed way more times." - JoCat
      "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
      "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
      "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
      "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
      Acts of Gord – Read it, Learn it, Love it!
      "Our psychic powers only work if the customer has a mind to read." - me

      Comment


      • #4
        Both stories are prime examples of passive aggressive behavior, and how nothing can ever be done if you don't freaking say something. Not that it matters, because people like that tend to just want to be bitter and have something to be upset over, and nothing you ever offer will make them happy.

        When I was dating my last boyfriend, we'd go to a movie or out to dinner, and he wouldn't say anything until afterwards that he didn't want to eat there or he didn't like the food or he didn't want to see that movie........and during the time period that I actually cared and wanted to try to make things right, I offered him to choose next time, or to tell me if there was a movie he really didn't want to see or anywhere he really didn't care to eat. He never even took any opportunity, or if he did, he'd still complain anyway.

        I will admit I have gone places and done things with people that were places I didn't like to eat or things that weren't of interest with me, but I felt that in fairness of what others do for me, it was the right thing to do, and I never sulked or acted like a brat or complained about it.
        You really need to see a neurologist. - Wagegoth

        Comment

        Working...
        X