Announcement

Collapse
No announcement yet.

THE DREADED COURTESY CARD!!!!

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • THE DREADED COURTESY CARD!!!!

    Okay so I work at a drug store and we have what we call discount cards or courtesy cards that give customers points when they make a purchase! We are suppossed to ask for them...although many of the cashiers don't because the cards are pretty much useless, unless you are really into baseball caps or dumb things like that because that is pretty much all these cards are good for. They do not get you discounts in the store, they have no effect on sale prices, and a majority of the customers do not even know what they do, which is why I get asked the question almsot every day...what are these for anyway? So today I was at my register ringing people out like normal, when a woman wearing all purple with purple hair approaches me and proceeds to put her half gallon of milk on the counter for me to ring out. NOW...let me explain that the amount of points you get for a sale is based on the amount of money you spend in the store, so this dollar half gallon of milk would have earned this woman about 1 point, if that! Also I am pretty sure that you dont get points for food sooooo anyway.... Now let me just say that I think I am a pretty decent cashier, I have been working at this company for about a year now and I have had no complaints, and I typically ask for the customer card, but for some reason this time I made the mistake of NOT ASKING! So instead of presenting me with her card, this woman decided to wait until I was completely finished ringing her out to even mention she had a point card. This is how the conversation went down.
    Me:Me
    Crazy Purple Lady (CPL): Customer

    CPL: You didn't ask me for my point card!
    Me: Oh I am sorry, well the card does not have any effect on the sale...
    CPL: Well look I could have earned (proceeds to look at her receipt) 19.2 points
    NOW LET ME JUST SAY THAT IS COMPLETELY FALSE!!!! I HAVE SOLD ENOUGH CRAP TO KNOW THAT A ONE DOLLAR ITEM WILL NOT EARN YOU 19.2 POINTS THAT WAS THE TOTAL POINTS SHE EARNED SO FAR!!!!
    Me: I am so sorry, but if you go to the customer center you can get the points added...
    CPL: Well you should have asked...thats your job...isn't it?
    I continued to stare blankley at this woman who is now becoming irate...
    Me: Well I'm sorry
    CPL: yeah there you go, now you will remember for the next time!
    Now the woman has stomped away to the customer center, while I am standing there with a line of people at my register beat red in the face
    Luckily for me the nice man who was next in line told me that if the card was that important to her she should have given it to me right away.
    This next part is what gets me the the most, because naturally now I am ducking down behind the counter waiting for this woman to return so she can rub her points in my face...and of course as she leaves the store she walks past my register and says
    CPL: Have a good day dear
    Me: Yeah you too! (BITCH)
    Now I admit I should have asked for her courtesy card, but REALLY!?! Has anyone else ever experienced ANYTHING LIKE THIS!!!!

  • #2
    CPL: Have a good day dear
    Me: Yeah you too!
    I would've said, "I WILL NOW!" -- seeing as she was on her way out...
    When you start at zero, everything's progress.

    Comment


    • #3
      The bookstore has this dopey loyalty card program that is like that. I sometimes remember to ask but not always. One day this old grump forgot to give it to me until the end and grumbled and moaned about how I hadn't asked for it, why didn't I ask him so he didn't forget...

      Um, 'cause I'm not your mommy?
      https://www.facebook.com/authorpatriciacorrell/

      Comment


      • #4
        Well once I wasn't asked for my card and I noticed when the transaction was done. My reaction: meh I'll get it next time.
        When I was at Blowes, I wouldn't always ask but people would remind me, by NOT throwing a hissy fit.

        Comment


        • #5
          I would have said, "well why did you wait until the transaction was over? You're not wasting my time since I'm here for 4 hours anyway, but now you have to go to customer service...


          ...and now YOU know!"

          Comment


          • #6
            Some places offer something free or a discount if the employee doesnt ask. Probably what she was hoping for.

            Comment


            • #7
              Ya see, this is why I always take my NO SALES FOR YOU loyalty card out of my wallet before the cashier starts ringing me up, at the same time I take out my payment card >_> I figure it's just simpler to grab them both at once...
              "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
              "The difference between an amateur and a master is that the master has failed way more times." - JoCat
              "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
              "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
              "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
              "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
              Acts of Gord – Read it, Learn it, Love it!
              "Our psychic powers only work if the customer has a mind to read." - me

              Comment


              • #8
                Has anyone else ever experienced ANYTHING LIKE THIS!!!!
                Every other week.
                "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

                Comment


                • #9
                  Quoth barainga View Post
                  Some places offer something free or a discount if the employee doesnt ask. Probably what she was hoping for.
                  This. She was probably hoping there was some rule that she'd get a discount or coupons or something for free because you didn't ask. She was going to throw you under the bus hoping for a small discount or some free crap.

                  Comment


                  • #10
                    My store started doing this. Its agitating. Still trying to get used to it. Worse, they have to be a member to get the sale prices and have to give info a bunch of people don't want to give out (phone #, address).

                    Comment


                    • #11
                      Does this pharmacy rhyme with "Brite Raid"? If so, then you work at my same company.
                      Success is not final, failure is not fatal: It is the courage to continue that counts.-Winston Churchill

                      Comment


                      • #12
                        Quoth ihatemyjob22 View Post
                        so this dollar half gallon of milk would have earned this woman about 1 point, if that!
                        Of the whole bitch-tastic performance that hag gave, I got hung up on this!

                        I'd love to be able to get 1/2 gal for a buck! Considering how much milk I go through and the cheapest (good) I can get is $3.50/gal.
                        It's floating wicker propelled by fire!

                        Comment


                        • #13
                          what's worst is when customers thorw it in your face as soon as they're in arm's reach, or walk up and start spouting off their phone number without even saying hello. I'm like, I'll take it at the end. I won't forget, the register freaking reminds me twice if I don't scan it! I've actually had customers REACH OVER THE COUNTER AND SCAN IT THEMSELVES!

                          Comment

                          Working...
                          X