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They want us to die! (2 sucks in 1 story) **LANGUAGE**
A little update, I work as a cashier at a casino now. A new one. As in it opened less than 2 months ago new. We are still working out 100% of the kinks in our systems.
Just for perspective, our cage Windows are about 4 feet wide each. We have 4 levels of players cards (names changed to cloak employer): Regular, IP (important person), VIP (Very important person, of course), and VVIP (Very VERY important person). Each level has different benefits.
Cue today. There are only 4 of us cashiers on the line as the "Burning Stomach of Death" (or BSD) stomach bug is trampling through the cage staff.
The Players:
Me:
Working the line for our "VIPs" and "VVIPs" in Window 1 (My Thoughts)
Fabulous: Coworker who I am very good friends with in Window 4
C and D: The two cashiers who were alone on the line from 7am until E and I arrived at 11am and are, by this time at 1pm, getting tired. (Windows 2 and 3)
E: Manager on duty (also acting cage manager as of now) Working in the computer at Window 9.
IC: Idiot Customer. He does not speak in this story, he only screams at the top of his lungs.
EW: Entitlement Whore
CC: Cool Customer
I am cashing out CC's chips. He has also asked that I check his card to see how many points he needs to upgrade from VIP to VVIP. I hand him his cash and look up his card.
Me: Actually, you are already a VVIP. I will get you a new card and a booklet to show you what your new benefits are.
Before I can load the VVIP card into the printer (we keep them stocked with the regular cards and have to manually load any other cards) our emergency alarm goes off. The building is flashing with blue lights, a warning sound, and a voice stating the building needs to be evacuated. This is the first time we've heard this since well before opening day. So, naturally, Fabulous, C, D, and myself all freeze and look down the line at E.
E: *grabbing the phone* Lock your tills ladies, hand them back their stuff, lock up and back off the line! *E proceeds to dial our security dispatch desk. Repeatidly. While they don't answer.*
(Suck the first and Suck the second happen at the same time)
Suck the First
Me: Sorry CC, you'll have to come back for your new card later. *Hands him his VIP card*
CC: No problem. Stay safe. *At this point, CC does the intelligent thing. He grabs his card and heads toward the closest door.
EW: *Rushes up to the counter* I need...
Me: (Now I almost never cut anyone off but I didn't want her to waste her time) Ma'am, I apologize but I am unable to do anything at this time. The emergency alarm is sounding, I would advise you to make your way to the exit immediately.
EW: But, I'm a VVIP!
Me: (I don't care if you are the PoTUS Lady, STFU and get out!) I'm sorry Ma'am but we are probably going to have to evacuate.
EW scrunches up into a splendid cat-butt face and opens her mouth. Pity, I never did get to laugh at her excuse because E interrupted.
Suck the Second
Fabulous: *scans customers slot tickets for cashing and reads him total just before the alarm goes off.*
E: Lock your tills ladies, hand them back their stuff, lock up and back off the line!
Fabulous locks her drawer and places IC's tickets back up where he can reach them.
IC: Nuh-uh. You already scanned these. They're no good no more. You're gonna open that F***ing drawer and give me my godd***ed money.
Fabulous: I'm sorry sir, your transaction will stay up on my screen however the manager told me not to hand out any money and lock up my drawer.
IC: You're gonna open that drawer and give my my mother f***ing money right the f*** now.
Fabulous: No, sir. I am not.
IC: I aint going no where without my godd***ed mother f***ing money!
Now at this point E notices that both Fabulous and I are in trouble. She can clearly hear everything IC is screaming at Fabulous.
E: *loudly* Wave to Sky (surveillance) and get in the back! Round up everyone else by the door for me ladies!
The four of us file off the line, ignoring everyone by this point, hands splayed for the cameras and round up our coworkers from elsewhere in the cage and wait by the exit door for further instruction.
It turns out the entire thing was a test. The test was only supposed to have occurred on the service level (employees only) of the building but a malfunction caused the alarms to go off building wide.
Here's my thing, I maybe saw 5 customers TOTAL on the entire floor either make a move toward an exit or ask an employee what was going on. Most just kept playing their slot machine like this happened all the time. Whatever, they want to be idiots then they can roast. But don't try to make me stay and help you when the alarm is going off. To get out of the cage we have to go through a man-trap (two doors, inside door can only be opened from inside the cage or with a key that can only be retrieved when the alarm is going, outside door can only be opened by surveillance or by an emergency button from the middle portion that will cause the alarm to sound if it isn't already going). Today, we would have all fit in one go, but ONLY because so many people were out sick. On a normal day it would take 2-4 rounds to get us all out. That takes time.
The conclusion: I never saw EW again (but E got a call about a VVIP ripping a host a new one), IC got his godd***ed mother f***ing money, and by 5pm I was banished from the cage (sent home) because I had officially spiraled down the path of BSD.
I am so glad I'm off tomorrow.
Just for perspective, our cage Windows are about 4 feet wide each. We have 4 levels of players cards (names changed to cloak employer): Regular, IP (important person), VIP (Very important person, of course), and VVIP (Very VERY important person). Each level has different benefits.
Cue today. There are only 4 of us cashiers on the line as the "Burning Stomach of Death" (or BSD) stomach bug is trampling through the cage staff.
The Players:
Me:
Working the line for our "VIPs" and "VVIPs" in Window 1 (My Thoughts)Fabulous: Coworker who I am very good friends with in Window 4
C and D: The two cashiers who were alone on the line from 7am until E and I arrived at 11am and are, by this time at 1pm, getting tired. (Windows 2 and 3)
E: Manager on duty (also acting cage manager as of now) Working in the computer at Window 9.
IC: Idiot Customer. He does not speak in this story, he only screams at the top of his lungs.
EW: Entitlement Whore
CC: Cool Customer
I am cashing out CC's chips. He has also asked that I check his card to see how many points he needs to upgrade from VIP to VVIP. I hand him his cash and look up his card.
Me: Actually, you are already a VVIP. I will get you a new card and a booklet to show you what your new benefits are.
Before I can load the VVIP card into the printer (we keep them stocked with the regular cards and have to manually load any other cards) our emergency alarm goes off. The building is flashing with blue lights, a warning sound, and a voice stating the building needs to be evacuated. This is the first time we've heard this since well before opening day. So, naturally, Fabulous, C, D, and myself all freeze and look down the line at E.
E: *grabbing the phone* Lock your tills ladies, hand them back their stuff, lock up and back off the line! *E proceeds to dial our security dispatch desk. Repeatidly. While they don't answer.*
(Suck the first and Suck the second happen at the same time)
Suck the First
Me: Sorry CC, you'll have to come back for your new card later. *Hands him his VIP card*
CC: No problem. Stay safe. *At this point, CC does the intelligent thing. He grabs his card and heads toward the closest door.
EW: *Rushes up to the counter* I need...
Me: (Now I almost never cut anyone off but I didn't want her to waste her time) Ma'am, I apologize but I am unable to do anything at this time. The emergency alarm is sounding, I would advise you to make your way to the exit immediately.
EW: But, I'm a VVIP!
Me: (I don't care if you are the PoTUS Lady, STFU and get out!) I'm sorry Ma'am but we are probably going to have to evacuate.
EW scrunches up into a splendid cat-butt face and opens her mouth. Pity, I never did get to laugh at her excuse because E interrupted.
Suck the Second
Fabulous: *scans customers slot tickets for cashing and reads him total just before the alarm goes off.*
E: Lock your tills ladies, hand them back their stuff, lock up and back off the line!
Fabulous locks her drawer and places IC's tickets back up where he can reach them.
IC: Nuh-uh. You already scanned these. They're no good no more. You're gonna open that F***ing drawer and give me my godd***ed money.
Fabulous: I'm sorry sir, your transaction will stay up on my screen however the manager told me not to hand out any money and lock up my drawer.
IC: You're gonna open that drawer and give my my mother f***ing money right the f*** now.
Fabulous: No, sir. I am not.
IC: I aint going no where without my godd***ed mother f***ing money!
Now at this point E notices that both Fabulous and I are in trouble. She can clearly hear everything IC is screaming at Fabulous.
E: *loudly* Wave to Sky (surveillance) and get in the back! Round up everyone else by the door for me ladies!
The four of us file off the line, ignoring everyone by this point, hands splayed for the cameras and round up our coworkers from elsewhere in the cage and wait by the exit door for further instruction.
It turns out the entire thing was a test. The test was only supposed to have occurred on the service level (employees only) of the building but a malfunction caused the alarms to go off building wide.
Here's my thing, I maybe saw 5 customers TOTAL on the entire floor either make a move toward an exit or ask an employee what was going on. Most just kept playing their slot machine like this happened all the time. Whatever, they want to be idiots then they can roast. But don't try to make me stay and help you when the alarm is going off. To get out of the cage we have to go through a man-trap (two doors, inside door can only be opened from inside the cage or with a key that can only be retrieved when the alarm is going, outside door can only be opened by surveillance or by an emergency button from the middle portion that will cause the alarm to sound if it isn't already going). Today, we would have all fit in one go, but ONLY because so many people were out sick. On a normal day it would take 2-4 rounds to get us all out. That takes time.
The conclusion: I never saw EW again (but E got a call about a VVIP ripping a host a new one), IC got his godd***ed mother f***ing money, and by 5pm I was banished from the cage (sent home) because I had officially spiraled down the path of BSD.
I am so glad I'm off tomorrow.
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