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This happened less than ten minutes into my shift.
It involved two women. I will call them W1 and W2. They looked ROUGH. I’m talking junkie out of Breaking Bad rough. W1 was at the bar waiting to be served when W2 stormed into the pub.
W2: I’ve got a score to settle with you.
W1: Fuck off!
W2 grabbed W1’s head and slammed it into the bar. W1 shoved her away and bolted towards the door. W2 set off in hot pursuit and beat her there. She grabbed W1 again and slammed her face full force into the window, leaving a blood stain from where her nose had exploded.
This happened in the same of 5 seconds. None of us behind the bar had even begun to react. Boss Lady, myself and a co-worker managed to get ourselves together and run over. We got there just in time to see W2 literally tearing chunks of hair out of her head.
Boss Lady is small, but she is quick. She managed to grab W2 and shove her across the floor, while CW jumped and pinned her. I tried to check on W1.
W1: Get off me!
Her face was a mess. There was a massive cut on her forehead that went all the way down to her eye. Hair was everywhere and her nose had ballooned in size. W1 pushed past me and ran out the door, across the street and straight into a rival pub.
W2: You can get off me now! I’m calm! I’m calm.
Boss: Not yet.
Boss Lady signalled for someone behind the bar to call the police, but did so very discretely so W2 wouldn’t see.
W2: I SAID GET OFF MEEEEEE!!!
W2 lunged as hard as she could and knocked CW over. W2 ran out the door, across the street and straight into rival pub.
CW: Oh God! What do we do??
We headed over. Before we could get there we heard the sound of glass smashing followed by W1 running out the rival pub.
W1: FUCK OFFFF!!!!
She ran straight back into ours and into the toilets.
W2: YOU’RE FUCKING DEAD, BITCH!!
Boss Lady again, as fast as lightening grabbed W2 and threw her to the ground. This time two CW’s literally sat on her out on the street. We had to wait over five minutes for the police to arrive while she thrashed around. Police came over.
P: Oh, look who we have here then!
Turns out W2 was wanted for shoving a glass into someone’s face in a different pub two nights ago. She was cuffed and thrown in the back of a van, while making numerous death threats.
It took the police more than 20 minutes to coax W1 out of the toilets. She was eventually taken away in an ambulance. The police stayed at the pub for over an hour, taking statements and reviewing camera footage.
I watched the footage myself, and it is something else.
Oh, and on top of everything else? While we were trying to resolve the situation a customer had the balls to complain:
SC: I’ve been waiting quite a while to be served! This is ridiculous!
It involved two women. I will call them W1 and W2. They looked ROUGH. I’m talking junkie out of Breaking Bad rough. W1 was at the bar waiting to be served when W2 stormed into the pub.
W2: I’ve got a score to settle with you.
W1: Fuck off!
W2 grabbed W1’s head and slammed it into the bar. W1 shoved her away and bolted towards the door. W2 set off in hot pursuit and beat her there. She grabbed W1 again and slammed her face full force into the window, leaving a blood stain from where her nose had exploded.
This happened in the same of 5 seconds. None of us behind the bar had even begun to react. Boss Lady, myself and a co-worker managed to get ourselves together and run over. We got there just in time to see W2 literally tearing chunks of hair out of her head.
Boss Lady is small, but she is quick. She managed to grab W2 and shove her across the floor, while CW jumped and pinned her. I tried to check on W1.
W1: Get off me!
Her face was a mess. There was a massive cut on her forehead that went all the way down to her eye. Hair was everywhere and her nose had ballooned in size. W1 pushed past me and ran out the door, across the street and straight into a rival pub.
W2: You can get off me now! I’m calm! I’m calm.
Boss: Not yet.
Boss Lady signalled for someone behind the bar to call the police, but did so very discretely so W2 wouldn’t see.
W2: I SAID GET OFF MEEEEEE!!!
W2 lunged as hard as she could and knocked CW over. W2 ran out the door, across the street and straight into rival pub.
CW: Oh God! What do we do??
We headed over. Before we could get there we heard the sound of glass smashing followed by W1 running out the rival pub.
W1: FUCK OFFFF!!!!
She ran straight back into ours and into the toilets.
W2: YOU’RE FUCKING DEAD, BITCH!!
Boss Lady again, as fast as lightening grabbed W2 and threw her to the ground. This time two CW’s literally sat on her out on the street. We had to wait over five minutes for the police to arrive while she thrashed around. Police came over.
P: Oh, look who we have here then!
Turns out W2 was wanted for shoving a glass into someone’s face in a different pub two nights ago. She was cuffed and thrown in the back of a van, while making numerous death threats.
It took the police more than 20 minutes to coax W1 out of the toilets. She was eventually taken away in an ambulance. The police stayed at the pub for over an hour, taking statements and reviewing camera footage.
I watched the footage myself, and it is something else.
Oh, and on top of everything else? While we were trying to resolve the situation a customer had the balls to complain:
SC: I’ve been waiting quite a while to be served! This is ridiculous!
I . . . I . . . 
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