This was a really rude SC, who practically took my breath away with her nastiness. The only good thing about her is that she chose to be rude to me in front of my manager, so if she tries to complain about my "attitude", I have back up.
At first, she just seemed snobby and up her own arse, so I didn't bother chatting to her, just tried to get the transaction over and done with as soon as possible. Then the SC put the card in the machine too early. I asked her politely to take her card out, then put it back in; the SC yanked the card out then stood there glaring at me resentfully. Since she obviously didn't hear the second part of what I said, I again said to put the card in. The SC replied by saying,
"I don't like your attitude. You're very rude."
It wasn't so much what she said, but the voice in which she said it. It was really spiteful, and in a tone that suggested that she thought of me as nothing more than a worthless slave. She put her card in, paid and took off. I was trying to hold back the tears; I should be used to SCs by now, but sometimes having someone speak to you in that way just gets to you. The customer I served after the SC deserves a mention in the SC class as she ignored the fact that the cashier was in tears and just carried on. Personally, had I been in that situation, I would at least have asked if the cashier was alright. As soon as I could, I went out back.
All I can hope for is that karma bites the SC in the butt one day; perhaps her obviously rich husband will leave her, and she'll end up working in retail and finally realise just how it feels when someone speaks to you like you're worthless.
At first, she just seemed snobby and up her own arse, so I didn't bother chatting to her, just tried to get the transaction over and done with as soon as possible. Then the SC put the card in the machine too early. I asked her politely to take her card out, then put it back in; the SC yanked the card out then stood there glaring at me resentfully. Since she obviously didn't hear the second part of what I said, I again said to put the card in. The SC replied by saying,
"I don't like your attitude. You're very rude."
It wasn't so much what she said, but the voice in which she said it. It was really spiteful, and in a tone that suggested that she thought of me as nothing more than a worthless slave. She put her card in, paid and took off. I was trying to hold back the tears; I should be used to SCs by now, but sometimes having someone speak to you in that way just gets to you. The customer I served after the SC deserves a mention in the SC class as she ignored the fact that the cashier was in tears and just carried on. Personally, had I been in that situation, I would at least have asked if the cashier was alright. As soon as I could, I went out back.
All I can hope for is that karma bites the SC in the butt one day; perhaps her obviously rich husband will leave her, and she'll end up working in retail and finally realise just how it feels when someone speaks to you like you're worthless.
Comment