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...and not the good kind of weird. These happened a couple of weeks apart, but due to me not getting as many hours as I'd like, the SCs have been few and far between. Bad news/good news, I suppose.
One customer unloaded most of her cart at my register. I thought she was going to finish but she left several spools of thread in her cart and she started going through her purse as though looking for her wallet.
ME: Excuse me, you still have some things in your cart.
SC (snappish): Never you mind what's in my cart!
(
Um, it's our store merchandise, of course I'm going to mind what's in your cart! Oh, and btw, the cart is ours too, not yours, but I'm splitting hairs. And yes, she did finish unloading the cart and continued being surly throughout the transaction. 
)
Second customer came up and was gushing about the new store.
SC: And the people here are just so nice! Not like the ones at the old store!
ME: Actually, everyone at the old store is here now. (Including myself, yet you don't seem to have recognized me...*)
SC: Well, I guess I haven't met any of them, or someone made them take niceness classes, because they were all so rude at the old store!
Okay, I've seen my coworkers with customers, and none of them are what I'd describe as "rude". Between this SC and the one I had last week, I'm beginning to think that some of our customers are either extremely thin-skinned or have a very strange definition of "rude".
* And no, I did not say the bits in parentheses out loud!
One customer unloaded most of her cart at my register. I thought she was going to finish but she left several spools of thread in her cart and she started going through her purse as though looking for her wallet.
ME: Excuse me, you still have some things in your cart.
SC (snappish): Never you mind what's in my cart!
(
Um, it's our store merchandise, of course I'm going to mind what's in your cart! Oh, and btw, the cart is ours too, not yours, but I'm splitting hairs. And yes, she did finish unloading the cart and continued being surly throughout the transaction. )Second customer came up and was gushing about the new store.
SC: And the people here are just so nice! Not like the ones at the old store!
ME: Actually, everyone at the old store is here now. (Including myself, yet you don't seem to have recognized me...*)
SC: Well, I guess I haven't met any of them, or someone made them take niceness classes, because they were all so rude at the old store!
Okay, I've seen my coworkers with customers, and none of them are what I'd describe as "rude". Between this SC and the one I had last week, I'm beginning to think that some of our customers are either extremely thin-skinned or have a very strange definition of "rude".
* And no, I did not say the bits in parentheses out loud!
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