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  • Complaint department...

    ...take a number.


    Apparently I got designated the Complaint Department without anyone telling me.

    BG: Our fabric store has a Take-A-Number system at the cutting counter. Above the cutting counter is a huge sign with gigantic, orange-handled scissors and below that are three screens showing which number has been called. The number displayed is roughly the size of a volleyball (I can see it from the front of the store!). There is also a number machine at the corner of the cutting counter, right at eye level to most people.

    SC: I hate your Take-A-Number system!
    ME: Oh?
    SC: I was standing at the cutting counter for a long time, and nobody helped me! I didn't even know I was supposed to take a number until someone else took one!
    ME: (silent for a moment, trying to figure out what to say to her)
    SC: (yelling) You didn't even listen to me, did you?!
    ME: (panicking slightly) Of course I did! You did see the big screens above the cutting counter, right?
    SC: NO! I didn't see anything!!!

    Seriously?! Unless you've got extreme tunnel vision, they're very difficult to miss! She also made a big show of staring intently at my nametag before stomping out the door. In hindsight, I probably should've called a manager to talk to her, but the situation caught me off guard, plus I don't think she would've stayed to complain to a manager. (I did tell the store manager later.)

    A few hours later, a woman with a screaming child comes in. This kid is screaming loud enough to be heard throughout the store. SC2 comes up to my register.

    SC2: I can't stand that kid screaming! Every time I come in here, some kid is screaming!
    ME: I sympathise with you--
    SC2: You need to do something to stop that!

    Um, like what?! I don't like it when children scream either, but what the hell am I supposed to do about it?
    Last edited by XCashier; 03-12-2013, 04:00 AM.
    I don't have an attitude problem. You have a perception problem.
    My LiveJournal
    A page we can all agree with!

  • #2
    SC #1: A typical example. She didn't want to take a number so stood there hoping some staff member would ask if she was looking for something and thus enable her to jump the line.

    SC #2: I'm guessing you're supposed to wrap the kid in a length of heavy brocade ...

    P.S. Love the sign ...

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    • #3
      Best I can come up with for parent with the screaming kid, is that SC2 wants you to ask them to leave, as they are causing a disturbance.

      SC
      "...four of his five wits went halting off, and now is the whole man governed with one..." W. Shakespeare, Much Ado About Nothing Act I, Sc I

      Do you like Shakespeare? Join us The Globe Theater!

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      • #4
        "NO! I didn't see anything!"

        "May I recommend a good optometrist?"

        Comment


        • #5
          Quoth BroSCFischer View Post
          Best I can come up with for parent with the screaming kid, is that SC2 wants you to ask them to leave, as they are causing a disturbance.
          I agree that it's annoying, and that child should've been in bed, not getting dragged around a fabric store. But if we boot out Mum and Kid, they'll go telling everyone how horrible we are. If we don't boot them out, the other customers complain about it. We can't win.
          Quoth Oniontears View Post
          "NO! I didn't see anything!"

          "May I recommend a good optometrist?"
          I don't have an attitude problem. You have a perception problem.
          My LiveJournal
          A page we can all agree with!

          Comment


          • #6
            I really can't stand listening to that either, but by the same token, I can't stand listening to screaming adults....and if it bothered me that much, I just wouldn't stay in the store very long.
            When you start at zero, everything's progress.

            Comment


            • #7
              Quoth XCashier View Post
              ...take a number.
              Um, like what?! I don't like it when children scream either, but what the hell am I supposed to do about it?
              You probably can't say it but the first thing that comes to mind is...

              "Sorry, but the boss won't let me chloroform them anymore. Seems the parents get touchy about that for some odd reason."

              Comment


              • #8
                Quoth XCashier View Post
                ...SC2: I can't stand that kid screaming! Every time I come in here, some kid is screaming!
                ...
                SC2: You need to do something to stop that!
                The last one I ate had a full diaper. Gack! Gack! Gack!
                I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
                Procrastination: Forward planning to insure there is something to do tomorrow.
                Derails threads faster than a pocket nuke.

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