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I worked at the parking garage across the street from the dept. store that was closing last Saturday. That day was their final sale, and what was on sale were rugs and furs. The parking fee at the garage I worked at on Saturday's is $5.00. There is no discount parking and no hourly parking. I dealt with several sucky customers that day such as....
The female customer who told me "You should be ashamed of yourself for charging the dept. store customers $5.00 to park. Afterall, the dept. store name is on the garage." My response to her was "The dept. store only has naming rights. The dept. store does not own the garage. There is a big difference between naming rights and ownership." She continued to complain and so I told her "I am a cashier, and I have no control over anything around here. So you are speaking to the wrong person about this." She said nothing to me after that.
The old bat who refused to pay $5.00 because she found nothing at the dept. store that she wanted. She told me that since I am working inside the booth, I should be able to give her and every other dept. store customer an hourly rate for their parking. My reply to her was "I have no other choice but to charge everyone a $5.00 parking fee no matter how long they were here, that my employer has no control over what is on sale at the dept. store and that I have no control over the parking fee." She wanted the e-mail address to the manager over the garage, who happens to be my current supervisor, and so I gave it to her. She did pay for her parking, and I gave her a receipt with my supervisor's e-mail address.
The sucky male customer who literally refused to pay for his parking because he found nothing at the dept. store that he wanted. He held up traffic, and he would not budge. So security had to be called. He finally paid, but he wanted my full name, my employers name, my supervisors name, and my supervisors contact number because he wanted to report me. I gave him a receipt with my supervisors name and contact information on it.
The female customer who told me "You should be ashamed of yourself for charging the dept. store customers $5.00 to park. Afterall, the dept. store name is on the garage." My response to her was "The dept. store only has naming rights. The dept. store does not own the garage. There is a big difference between naming rights and ownership." She continued to complain and so I told her "I am a cashier, and I have no control over anything around here. So you are speaking to the wrong person about this." She said nothing to me after that.
The old bat who refused to pay $5.00 because she found nothing at the dept. store that she wanted. She told me that since I am working inside the booth, I should be able to give her and every other dept. store customer an hourly rate for their parking. My reply to her was "I have no other choice but to charge everyone a $5.00 parking fee no matter how long they were here, that my employer has no control over what is on sale at the dept. store and that I have no control over the parking fee." She wanted the e-mail address to the manager over the garage, who happens to be my current supervisor, and so I gave it to her. She did pay for her parking, and I gave her a receipt with my supervisor's e-mail address.
The sucky male customer who literally refused to pay for his parking because he found nothing at the dept. store that he wanted. He held up traffic, and he would not budge. So security had to be called. He finally paid, but he wanted my full name, my employers name, my supervisors name, and my supervisors contact number because he wanted to report me. I gave him a receipt with my supervisors name and contact information on it.
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