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This incident happened yesterday at one of the parking garages I work at. This particular parking garage is used for event parking at night when there are concerts, sporting events, and so on going on during the weekend or at night during the week. The set up is this....
There is an attendant stationed at one of the entrance gates to the garage *there are 2*. When a customer pulls up to the entrance gate, the attendant pushes the ticket button on the ticket machine and collects the $10.00 parking fee. Then the attendant gives the customer the ticket and change if needed. Customers have to pay in advance whenever there is event parking.
I was flagging at that entrance yesterday, and when the attendant who was stationed at the ticket machine needed a break, I took over.
My first customer was sucky and dumb. Here is what happened when he pulled up to the ticket machine.
me: "Hi, it will be $10.00."
sucky male customer: "Oh... I was going to pull a ticket myself, pay for it at the pay machine when I exited, and then dispute the parking fee."
me: ....
One of the females in the back seat *there were 2 of them* laughed and said "Well.... I guess she wants you to pay."
me: "Yeah... I do need the $10.00"
The passenger in the front seat, a male, said "Yeah... since you did not like his sense of humor, I guess we have to park way above the first level."
me: "You can park anywhere you want to."
The driver finally hands me a $20.00 bill. I give him $10.00, and I tell him "We like dealing with honest customers."
There is an attendant stationed at one of the entrance gates to the garage *there are 2*. When a customer pulls up to the entrance gate, the attendant pushes the ticket button on the ticket machine and collects the $10.00 parking fee. Then the attendant gives the customer the ticket and change if needed. Customers have to pay in advance whenever there is event parking.
I was flagging at that entrance yesterday, and when the attendant who was stationed at the ticket machine needed a break, I took over.
My first customer was sucky and dumb. Here is what happened when he pulled up to the ticket machine.
me: "Hi, it will be $10.00."
sucky male customer: "Oh... I was going to pull a ticket myself, pay for it at the pay machine when I exited, and then dispute the parking fee."
me: ....
One of the females in the back seat *there were 2 of them* laughed and said "Well.... I guess she wants you to pay."
me: "Yeah... I do need the $10.00"
The passenger in the front seat, a male, said "Yeah... since you did not like his sense of humor, I guess we have to park way above the first level."
me: "You can park anywhere you want to."
The driver finally hands me a $20.00 bill. I give him $10.00, and I tell him "We like dealing with honest customers."
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