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Had to take a day to process the amount of ridiculousness that occurred yesterday.
first off, a lady was so engrossed in her phone conversation she didn't hear her child repeatedly wailing that she needed a bathroom. NOW. so the poor kid (who couldn't have been more than 2 or 3 years old) did the next best thing for relief. She dropped her diaper. which was full. On the floor in front of my counter. Our janitor wasn't due in for another hour. Fortunately for me, the MOD is awesome and he wiped up most of it for me so I could keep my register going.
Second Ick of the day. I came out of my office to the customer service desk, and lo and behold a woman is RUNNING away from the area of the water fountains next to the bathroom. odd. So i investigated. apparently nobody taught this woman what you do with a used tampon, and WHERE you do it. She threw her used tampon in the water fountain. the one we drink out of. The bathroom was not out of order, or blocked or full. IT WAS TWO STEPS AWAY. WTF. WHY. WHY.WHY???
again, awesome MOD got out some gloves and tossed the offending item and roped off the fountain so nobody could use it until the janitor gave it a good scrubbing.
third ick. Janitor arrived. our janitor is an awesome dude. I <3 him. He takes care of so much crap, and he's always nice to us. I always try to do something nice for him especially if its a day like yesterday where theres extra grossness to deal with. I went and got him some candy .He cleans , so I don't have to. All Hail Gary the Janitor. Gary scrubbed up the fountain and floor from the diaper, and headed to the women's bathroom to clean. I hear him holler and he comes running out.
M(me) G(gary)
G: "WHAT!. WHY!? WHO!? WHY!?)
M: " Whats wrong, are you ok?"
G:" It looks like Chewbacca done shed in there.!"
M: "huh?"
G: CHEWBACCA. THE HAIRY GUY IN STARWARS.
apparently some lady decided the bathroom in "Anthracites" was the perfect place to shave her voluminous Pube 'Fro. it was EVERYWHERE. again. Gary is a saint. he cleaned it up.
we had our random sucky customers too, we had a lady that bought ONE pair of earrings that were BOGO TWO MONTHS AGO. only bought one. two months later she wants to know if we will honor a free pair for her since she bought the full price one. TWO MONTHS AGO. MOD is the one with the spine. She get's nothing. YAY.
Now, final tale, I hate Anthracites Cash. I do. its complicated and people are stupid and don't understand the policy. You spend 50 bucks, to earn 10 bucks in "A Cash" If you spend the "A cash," and return the item you spend the original 50 bucks on, you would not have earned the "A cash" so the computer deducts it from your refund since you've used it already. Its basically as if you never had the A cash. I get that its complicated and kinda harsh. But i CANNOT change what the computor does. at all. neither can the manager. So we have a SC returning some shoes she paid 40 bucks for, (there were other things on the reciept as well) and has spent the "A Cash" she earned when she got the shoes. she is getting 30 bucks back for her shoes. She is livid.
SC: Give it to me on store credit so i get all my money.
M: Maam, even if i put it on a store credit, you still only get 30 dollars. I can't change the system.
SC: no, you are going to give me ALL my money. and you will do it NOW. RIGHT NOW.
M: would you like me to get you a manager? maybe i'm not very good at explaining this. There is no possibly way to give you more than 30 dollars back. I'm very sorry, but thats all i can do.
SC: I Don't want a manager. I want my money. YOU DON"T GET IT. YOU ARE GOING TO GIVE ME MY MONEY NOW!"
M
flags manager)
E(my awesome boss with a spine) (i fill her in.)
E: Maam, we can't change the computer. theres no way to get you more than 30 dollars back. If you'd like to exchan-
SC: NO. I WANT A STORE CREDIT . If its a store credit i'm not actually returning the item so you HAVE to give me my money.
E: store credit is a form of refund. therefore... YOU ARE RETURNING the item.
SCSlings insults and bad language at us)
E: Either take your refund or leave. this is all you get. we've been nice to you and you are just rude. either you take the 30 bucks, or you can leave.
(she took the 30 bucks.)
anyway...it was a bad day. and on top of it all i have a raging sinus infection and feel like my throats been slashed open on the inside . so REALLY BAD DAY.
first off, a lady was so engrossed in her phone conversation she didn't hear her child repeatedly wailing that she needed a bathroom. NOW. so the poor kid (who couldn't have been more than 2 or 3 years old) did the next best thing for relief. She dropped her diaper. which was full. On the floor in front of my counter. Our janitor wasn't due in for another hour. Fortunately for me, the MOD is awesome and he wiped up most of it for me so I could keep my register going.
Second Ick of the day. I came out of my office to the customer service desk, and lo and behold a woman is RUNNING away from the area of the water fountains next to the bathroom. odd. So i investigated. apparently nobody taught this woman what you do with a used tampon, and WHERE you do it. She threw her used tampon in the water fountain. the one we drink out of. The bathroom was not out of order, or blocked or full. IT WAS TWO STEPS AWAY. WTF. WHY. WHY.WHY???
again, awesome MOD got out some gloves and tossed the offending item and roped off the fountain so nobody could use it until the janitor gave it a good scrubbing.
third ick. Janitor arrived. our janitor is an awesome dude. I <3 him. He takes care of so much crap, and he's always nice to us. I always try to do something nice for him especially if its a day like yesterday where theres extra grossness to deal with. I went and got him some candy .He cleans , so I don't have to. All Hail Gary the Janitor. Gary scrubbed up the fountain and floor from the diaper, and headed to the women's bathroom to clean. I hear him holler and he comes running out.
M(me) G(gary)
G: "WHAT!. WHY!? WHO!? WHY!?)
M: " Whats wrong, are you ok?"
G:" It looks like Chewbacca done shed in there.!"
M: "huh?"
G: CHEWBACCA. THE HAIRY GUY IN STARWARS.
apparently some lady decided the bathroom in "Anthracites" was the perfect place to shave her voluminous Pube 'Fro. it was EVERYWHERE. again. Gary is a saint. he cleaned it up.
we had our random sucky customers too, we had a lady that bought ONE pair of earrings that were BOGO TWO MONTHS AGO. only bought one. two months later she wants to know if we will honor a free pair for her since she bought the full price one. TWO MONTHS AGO. MOD is the one with the spine. She get's nothing. YAY.
Now, final tale, I hate Anthracites Cash. I do. its complicated and people are stupid and don't understand the policy. You spend 50 bucks, to earn 10 bucks in "A Cash" If you spend the "A cash," and return the item you spend the original 50 bucks on, you would not have earned the "A cash" so the computer deducts it from your refund since you've used it already. Its basically as if you never had the A cash. I get that its complicated and kinda harsh. But i CANNOT change what the computor does. at all. neither can the manager. So we have a SC returning some shoes she paid 40 bucks for, (there were other things on the reciept as well) and has spent the "A Cash" she earned when she got the shoes. she is getting 30 bucks back for her shoes. She is livid.
SC: Give it to me on store credit so i get all my money.
M: Maam, even if i put it on a store credit, you still only get 30 dollars. I can't change the system.
SC: no, you are going to give me ALL my money. and you will do it NOW. RIGHT NOW.
M: would you like me to get you a manager? maybe i'm not very good at explaining this. There is no possibly way to give you more than 30 dollars back. I'm very sorry, but thats all i can do.
SC: I Don't want a manager. I want my money. YOU DON"T GET IT. YOU ARE GOING TO GIVE ME MY MONEY NOW!"
M
flags manager) E(my awesome boss with a spine) (i fill her in.)
E: Maam, we can't change the computer. theres no way to get you more than 30 dollars back. If you'd like to exchan-
SC: NO. I WANT A STORE CREDIT . If its a store credit i'm not actually returning the item so you HAVE to give me my money.
E: store credit is a form of refund. therefore... YOU ARE RETURNING the item.
SC
Slings insults and bad language at us)E: Either take your refund or leave. this is all you get. we've been nice to you and you are just rude. either you take the 30 bucks, or you can leave.
(she took the 30 bucks.)
anyway...it was a bad day. and on top of it all i have a raging sinus infection and feel like my throats been slashed open on the inside . so REALLY BAD DAY.
). They can and will track employees down and get them fired even for posts like the one above, where they can (even tho the OP said nothing against the actual company per se)
for the horrid harpies who made those messes! (Seriously, a tampon in the drinking fountain?! 
)
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