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Ugh. This...is the start of something that I'll probably add to over time.
So, we have a housekeeper. I silently nicknamed him "Bumble & Bumble" because he's a bit of an annoying bumbling oaf, though admittedly his performance has finally started to improve recently so I may need to find a new nickname for him. For now, though, we'll still call him B&B. In an endearing way, m'kay?
A couple checked in for the whole month. Only after they checked in did the man reveal he was B&B's father. (B&B has an extremely common surname, so there was no way to tell before he checked in.)
Regarding family of employees, the company isn't going to turn away a paying customer, but they can't really interact with their family members while on the property. Because (1) employees shouldn't have visitors at work and (2) employees shouldn't fraternize with guests. All family get-togethers must be done off the clock and off the property.
(There used to be a special exception for MODs residing overnight on the property which was recently taken away, which I posted about in a MiM thread.)
Not that B&B wants to converse with his father anyway. In fact, as it turns out B&B hates his fathers guts quite a bit. B&B's father was (and possibly still is) into illicit drugs (judging by his teeth, I would hedge my bet on meth). The only other employee who knew B&B's father would be one of the GSRs who knew him from several years ago, and she said she didn't recognize him at all at first because the drugs f***ed him up so bad.
While B&B doesn't want anything to do with his father, his father apparently seems quite keen on trying to converse with B&B.
I did mention his father has already paid for the room for the whole month, did I not?
In short, my friends, what we have are the ingredients for an epic family drama-fest. Someone get a reality-TV film crew in here, because they're gonna make bank off of this!
I had a meeting with Head Housekeeper (HHK) this morning, and we agreed to monitor the situation. Sure enough, the drama started around mid-day.
HHK came into my office.
HHK: "Um, I think B&B's dad is talking to him outside one of the rooms. I'm not sure what I should do."
Me: "Alright, I'll go deal with it."
HHK: "Yeah, it looked like B&B was trying to nudge his dad away with the [housekeeping] cart, but it wasn't working."
Me: "Okay, where are they at?"
I went out there and saw B&B's father had pushed the cart away and was standing in the doorway of the room B&B was cleaning.
Me: "Hey, just so you know, B&B can't have visitors when he's on the clock."
B&B's Dad: "Oh, alright, sorry."
B&B: *looking like a cornered rodent*
Me: "Yeah, so you'll have to keep your visits to when B&B is on break or when he's off work."
B&B: "Sorry."
B&B's Dad: "Alright, sorry about that. I don't want to cause trouble."
Me: "Yeah, he needs to focus on his work, so if you can do that, that would be great."
B&B's dad was backing off, so I began to depart, and I overheard this gem:
B&B's Dad: "So, maybe we can meet somewhere later?"
B&B: "Uh, I just got, um, food stamps and, uh, I'm grocery shopping later for my wife."
(If you only knew B&B, you would find the idea of him grocery shopping for his wife hilarious.)
About half an hour later, I'm in my office when I sense B&B's presence behind me (he likes to just stand there right behind you and not say a word until you notice him...it's kinda creepy actually).
Me: "Yes?"
B&B: "I just wanted to say thank you!"
"I told him if my supervisor came by and he was talking to me I'd get in trouble, but he wouldn't listen. I didn't even want to talk to him! He just refused to listen and wouldn't go away!"
Me: "HHK apprised me of your situation. We're going to keep an eye on him. If it happens again, just alert us so we can deal with it, and keep us updated, m'kay? You aren't in any trouble over this."
B&B: "Thanks for that. He's not violent or anything. I just really don't want to talk to him. Gawd, I can't believe he's staying here..."
So, I've left detailed notes on the situation for Boss Lady (who is out-of-town this weekend), and we're informing the GSRs so they can be on alert and so they can juggle the housekeeping assignments to keep B&B as far away from his father as possible.
Though I suspect we are far from the end of the drama...
So, we have a housekeeper. I silently nicknamed him "Bumble & Bumble" because he's a bit of an annoying bumbling oaf, though admittedly his performance has finally started to improve recently so I may need to find a new nickname for him. For now, though, we'll still call him B&B. In an endearing way, m'kay?
A couple checked in for the whole month. Only after they checked in did the man reveal he was B&B's father. (B&B has an extremely common surname, so there was no way to tell before he checked in.)
Regarding family of employees, the company isn't going to turn away a paying customer, but they can't really interact with their family members while on the property. Because (1) employees shouldn't have visitors at work and (2) employees shouldn't fraternize with guests. All family get-togethers must be done off the clock and off the property.
(There used to be a special exception for MODs residing overnight on the property which was recently taken away, which I posted about in a MiM thread.)
Not that B&B wants to converse with his father anyway. In fact, as it turns out B&B hates his fathers guts quite a bit. B&B's father was (and possibly still is) into illicit drugs (judging by his teeth, I would hedge my bet on meth). The only other employee who knew B&B's father would be one of the GSRs who knew him from several years ago, and she said she didn't recognize him at all at first because the drugs f***ed him up so bad.
While B&B doesn't want anything to do with his father, his father apparently seems quite keen on trying to converse with B&B.
I did mention his father has already paid for the room for the whole month, did I not?
In short, my friends, what we have are the ingredients for an epic family drama-fest. Someone get a reality-TV film crew in here, because they're gonna make bank off of this!
I had a meeting with Head Housekeeper (HHK) this morning, and we agreed to monitor the situation. Sure enough, the drama started around mid-day.
HHK came into my office.
HHK: "Um, I think B&B's dad is talking to him outside one of the rooms. I'm not sure what I should do."
Me: "Alright, I'll go deal with it."
HHK: "Yeah, it looked like B&B was trying to nudge his dad away with the [housekeeping] cart, but it wasn't working."
Me: "Okay, where are they at?"
I went out there and saw B&B's father had pushed the cart away and was standing in the doorway of the room B&B was cleaning.
Me: "Hey, just so you know, B&B can't have visitors when he's on the clock."
B&B's Dad: "Oh, alright, sorry."
B&B: *looking like a cornered rodent*
Me: "Yeah, so you'll have to keep your visits to when B&B is on break or when he's off work."
B&B: "Sorry."
B&B's Dad: "Alright, sorry about that. I don't want to cause trouble."
Me: "Yeah, he needs to focus on his work, so if you can do that, that would be great."
B&B's dad was backing off, so I began to depart, and I overheard this gem:
B&B's Dad: "So, maybe we can meet somewhere later?"
B&B: "Uh, I just got, um, food stamps and, uh, I'm grocery shopping later for my wife."
(If you only knew B&B, you would find the idea of him grocery shopping for his wife hilarious.)
About half an hour later, I'm in my office when I sense B&B's presence behind me (he likes to just stand there right behind you and not say a word until you notice him...it's kinda creepy actually).
Me: "Yes?"
B&B: "I just wanted to say thank you!"
"I told him if my supervisor came by and he was talking to me I'd get in trouble, but he wouldn't listen. I didn't even want to talk to him! He just refused to listen and wouldn't go away!"Me: "HHK apprised me of your situation. We're going to keep an eye on him. If it happens again, just alert us so we can deal with it, and keep us updated, m'kay? You aren't in any trouble over this."
B&B: "Thanks for that. He's not violent or anything. I just really don't want to talk to him. Gawd, I can't believe he's staying here..."
So, I've left detailed notes on the situation for Boss Lady (who is out-of-town this weekend), and we're informing the GSRs so they can be on alert and so they can juggle the housekeeping assignments to keep B&B as far away from his father as possible.
Though I suspect we are far from the end of the drama...
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