I rather smell the BO of the previous person!

[HotelMinion]

Have few stories.... from jsut last week. :\

Dumbass lady rather smelled BO!
This isn't mine, but a coworker's story. Some dumbass lady threw a fit because her room smelled of Febreeze. I've had those complaints, but not lately. Allergies I can understand, but the stupid lady just didn't like the smell. I checked her reservation, there was no note saying not to use it. Note to all future travelers, if you don't like air fresheners and prefer your own stink, don't stay at any hotel. Air fresheners are a hotels best friend. most people do not want to smell the stink of previous guest. And oh God, the rooms DO smell after a guest leaves. They STINK! Of sweat...and piss and BO. Or stay at a $500/night hotel where they have PLENTY of rooms available, due to the high prices. My coworkers was practically in tears because she berated him so bad. Reason number a million why I don't work the afternoon shift.

Creepo or no?
I got a call saying that he's from "corporate" and if I wanted to take a survey, and I said ok. He asks bizzare questions like where am I ticklish the most, do I go on the beach barefoot, where do I think people are the most ticklish at, etc. I asked my boss and he said it was just some creepo, even though my finely tuned creepo senses weren't going off (he had a very professional voice). Really I found it hilarious more than anything. LOL

Change the receipt, cause I don't like it!
Had a lady try and make me change the receipt format because she said she couldn't read it, but I think she just didn't like it. We use a computer program that prints out the receipt automatically, and it has the total, the charges, and the name just like any other receipt. Well, this lady goes batshit because she couldn't figure it out, and she says it's for her boss to read. So she wanted the total "over here" and the charges "over there" etc. We tried to explain to her that it's automatic, and if we were to ddo it, it would take HOURS (since we had to rewrite the whole computer program) but she wanted it done NOW, as she had a flight to catch. End of story, she didn't get it and went home grumpy, hopefully never to return. She did write a nasty note to corporate and sic them on our tails. Luckily my boss was there and even he couldn't change the format so there.

Print my email!
I've had a lot of people ask for me to print their emails out even though there is a business center complete with printer and computer. When I point that out, they shoot me a bizzare look, like, Huh? Me, print out my own emails, Wuh? Most of them seem to be foreigners. So if you work in a hotel in Europe and you do this all the time for customers, let me know. That would explain it. I asked my boss but he thought it was strange that they wouldn't use the business center.

[bhskittykatt]

Just the other day I had a guest come in saying his wife was super sensitive to chemicals. He checked a few rooms but couldn't find any that suited them and they went elsewhere.

If you have allergies to scents and such, you need to let us know well in advance. Housekeepers use chemicals to clean the rooms. We don't have a set of rooms we clean with water only or anything like that. If we know in advance, though, we can have the go lightly in one room or see if there's a room that hasn't been rented in a few days to set aside for them.

As Boss Lady said: "If the room doesn't smell like air freshener, even if it doesn't smell like particularly anything, it still stinks. Our rooms have to smell like our air freshener; it's a brand standard."

[C. Cecil Ivanish]

if you work in a hotel in Europe and you do this all the time for customers, let me know. That would explain it.

I don't work in a hotel but some years ago I stayed in one (well... two) for about 3 months for work-related reasons. Normally I'd print my stuff in the office, but on my very first day there I wanted something printed out (the directions to the office, which were not the easiest to follow and I had been sent that very day as they were supposed to come pick me up but were unable to). I went to the desk and asked where I could get something printed (I had saved the instructions on a .doc file on a USB stick) and the man there offered to print it out for me. Not sure if that is policy, the printer in the "computer room" was broken or what...

[XCashier]

Some dumbass lady threw a fit because her room smelled of Febreeze..... Allergies I can understand, but the stupid lady just didn't like the smell.

So why didn't she just open the window and air out the room? Simple solution.

Had a lady try and make me change the receipt format because she said she couldn't read it, but I think she just didn't like it....Well, this lady goes batshit because she couldn't figure it out, and she says it's for her boss to read. So she wanted the total "over here" and the charges "over there" etc.

I recall a similar customer at my store. The receipt is printed the way it is for a reason; it's programmed that way. If your boss has horrible eyesight, there's no reason you can't take it to a copy place and get an enlarged copy (or heck, buy a magnifying reader!) Don't like the format? Most receipts have a pretty reasonable format: item on the left, price on the right, discounts have a "-" in front of the discounted price, etc. What was she expecting, neon green Comic Sans on an animated background?!

[PepperElf]

Creepo or no?

Probably creepo - no reason any corporation would ask such a question... not in this day & age of sexual harassment lawsuits. but hey if you find it funny just fuck with him on the answers.

Like "I'm most ticklish on my TARDIS."

Change the receipt, cause I don't like it!

Not sure she'd like my solution. Hand writing the information down and saying, "Ok there you go"

Print my email!

I dislike that idea simply because ... it means you'd also be able to read their emails too. Do they really WANT you reading their emails?

or rather... do YOU really want to have to read their emails. Might end up needing brainbleach for some of them after all.

[EricKei]

emails -- If you charge for access/printing at the business center, that might be it -- they wanted you to do it for free, which would most likely require taking time away from other customers. Naturally, if some of the email was cut off (because they're probably getting email via a website), they'd likely demand that you re-try it and fiddle with settings until it comes out RIGHT.

I can imagine that some concierge services might do this, but not the front desk.

airing out - depends on the hotel. Some places have windows that open, some do not (the latter more so when not on the ground floor, methinks)

[TawnyMyst]

Good to know to call ahead, I'm sensitive to certain chemicals and scents but you know what? I stay anyways, air the room out and go for supper or something while its airing and just don't spend much time in the room if its that strong, I don't complain about cleaner smell. Most of the time the room isn't even paid for or arranged by me, as I'm traveling for work.