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-   -   No PMs and no avatar (http://www.customerssuck.com/board/showthread.php?t=117595)

Foxbite 05-11-2017 05:46 PM

No PMs and no avatar
 
Hello!

I have been trying to send a couple of PMs out and for some reason the system says I haven't sent any. Are PMs still usable or were they disabled?

Also, I can't add an avatar to my profile. Is there a post limit I have to hit before I can add an avatar?

Thank you for your help in advance!

EricKei 05-11-2017 07:01 PM

Yes, but you should be able to by now. We'll take a look.

MadMike 05-11-2017 09:45 PM

I don't see any problems with the permissions. What happens when you try to send a PM? Or add an avatar? Do you get a "No permission" message, or does something else happen?

I noticed you have a profile pic. If you're able to have that, you should be able to have an avatar as well.

Foxbite 05-12-2017 03:51 PM

When I send a PM absolutely nothing happens. It disappears like I sent it, but then I can't read what I sent in the sent box. I just received a PM back from someone I was trying to message so I guess they are going through, I just wish I could see sent messages.

The avatar thing keeps saying I have the wrong file ending, I'm going to try and convert the picture into every known image file type there is and try them one by one and see what works. Previously I've gotten errors that say the image is too small and too large.

EricKei 05-12-2017 04:56 PM

Looks like you got the avatar working, at least. The limit is 100x100, with a fairly small size in KB, os I just shrink mine to that size whenever I update it.

The "sent items" thing does sound odd. It should be selectable from the dropdown and ...wait a second. Scroll down below the Reply box. Make sure that "Save a copy..." is checked.

Foxbite 05-12-2017 05:09 PM

Quote:

Quoth EricKei (Post 1347051)
Make sure that "Save a copy..." is checked.

Ah. I was using the quick reply function, not the advanced. Ok, thanks, I think that solves all of my problems!

EricKei 05-12-2017 06:35 PM

Glad we could help!


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