Failing to see the suck!
 

It has come to our attention that there's a culture drift towards people calling each other out in threads, saying that what happened wasn't really sucky.

That ceases.

What may be sucky to some is not necessarily sucky to others - we weren't there, etc etc etc. This site is about sucky customers of whatever level, and it's good stress relief for those who participate. I want people to feel able to do just that, and I don't want them to feel as if they have to run a gauntlet every time they post. If you think something isn't really sucky, hit the report button and if we agree we'll shift it to 'Brain Burps' or similar as appropriate.

People who ignore or forget this will have their posts removed and be reminded about this via PM. Repeat offenders will come to our attention.

We have no problem with people querying aspects of a tale, especially since it helped unmask our latest Walter Mitty, but outright claiming that there was no suck involved is off the menu.

Rapscallion

Thank you.

It needed to be said.

a kinda stupid question... who's Walter Mitty?

A character in a short story by James Thurber. During a shopping expedition with his good lady wife (read nag), he fantasised about being a battleship commander, a heart surgeon...

Rapscallion

And who was our Walter Mitty? Sorry to be nosy, but that completely went over my head. X_x

http://www.customerssuck.com/board/s...ad.php?t=34158

Rapscallion

All of that aside, though, (because that is not really the point of this thread), there has been too much calling out on stories, making claims that the customers really weren't that sucky or the member who posted was in the wrong for posting. I have had that happen to my last 2 posts, and I am tired of it. I rarely post my own experiences anymore because of that, and I will seriously rethink posting any more in the future if this does not stop.

I have been hearing from other members who are actually considering leaving the forum because they are sick and tired of having to justify their stories.

We've even had to create a whole new forum after all these years without it, where people are meant to post stories that "aren't really that sucky, but more of a 'brain burp'." That's because so many people started calling out other members that the customer wasn't really sucky.

When I first came here all those years ago, it didn't matter. A 'customer' story was a story, regardless of the degree of suck or content.
Nobody had to beat people over the head with the concept that not all customers are sucky, and sometimes, it's the employee who is sucky. That was simply understood.
Nobody got bent out of shape because the heading said "Sucky Customers" but the customer story was more amusing or just a 'not thinking moment' than it was a sucky incident.

It would be really great to get back to that again, so people don't have to start their posts with apologies that their story is not as epic as some, or so they don't tend to embellish and spice up the story to measure up to the 'Vinegar Boy' standard.

Thanks, Raps.

My stories are never epic; hmm, it never occurred to me to try and make them more interesting; I just post to vent. Maybe instead I should start posting stories about being attacked by the Flying Spaghetti Monster while at work, or that just after the SC verbally abused me, a comedy anvil came out of nowhere and bashed him in the head. XD

Was Vinegar boy ever true? I remember reading that back when Slugger was in charge. (... Have I been a member that long? It seems long, but doesnt o_O).

I vaguly remember too that not as many bickering. I never really thought of justifing stories. Mostly because you experence any customer service, your going to get moments that are so off the wall you can't possibly belive its happening. But it is. I have one or two that I won't post. I guess because it would seem too off the wall, and even I still refused it happen.

But it did.

Doesn't use real corn indeed.

To be honest? Who really knows? I've seen some obvious BS stories on here, but I've also witnessed some things personally that I never would have believed if I hadn't seen them with my own eyes.

IIRC, Aaron, the guy who posted it, was a regular member who usually just posted routine sucky customer stories. Even this one started out as a post about some stupid mother whose kid had drank vinegar, and I don't think anyone expected it to turn into the epic that it did. I remember watching the whole thing unfold, and waiting patiently for the next development.

Two things make me inclined to believe it: One, Aaron didn't go around constantly posting crazy stories like that one; Two, it all fits together too well to be a bunch of crap.