Customers Suck!

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-   -   So much for my ESP... (http://www.customerssuck.com/board/showthread.php?t=414)

Phone Jockey 07-11-2006 07:27 AM

So much for my ESP...
 
Customer: I want cable and internet.
Me: OK, you want both cable and internet.
Customer: No, just internet and cable.
Me: JUST internet?
Customer: No, online.
Me: You just want the internet, right?
Customer: No, I want to buy the thing you get where you is online.

Any idea what she was talking about? And it wasn't a computer, that was asked earlier in the conversation... :confused:

Barefootgirl 07-11-2006 08:43 AM

WebTV? I barely understood the question (that she was asking, not from your interpretation of it !) but that would square with something that allowed you to get online but wasn't a computer, and which you might, conceivably, contact the cable company about.

Imogene 07-11-2006 02:29 PM

A modem? A DSL box (okay, mine isn't actually a box... it's more box-shaped, with a slant to it, and little blinky green lights...)? Oooh! Oooh! A phone jack?
A satellite dish?
*could go on forever, but won't*

Cable and internet? Internet and cable? "Ma'am, which did you want first? The good news or the bad?"

Phone Jockey 07-11-2006 05:06 PM

Quote:

Quoth Juwl
A modem? A phone jack?

Good answers...I didn't even think of those. I don't think we even finished the call with me understanding her. I think she just hung up. :wave:

Imogene 07-11-2006 05:58 PM

A keyboard? You know you need one to surf the greatest of all sites availabe to us.... Oh! A coaster for your drink, so you don't accidentally drink and laugh?

chainedbarista 07-11-2006 06:05 PM

Quote:

Customer: No, I want to buy the thing you get where you is online.
hm, somehow, i'm thinking that an investment in remedial english would help more, before she attempts an online venture.

NightWolf 07-11-2006 06:08 PM

Some people just don't get it. They think going online is this simple thing that they can use like a TV. Then they get a computer and find out the horrors that await them. Firewalls, Spyware, Viruses, and of course, their own stupidity.

I really REALLY wish there was a computer competency test before you could buy one of these things.

LostMyMind 07-11-2006 06:27 PM

Quote:

Quoth NightWolf
I really REALLY wish there was a computer competency test before you could buy one of these things.

Well, if there was then we techs wouldn't have a job :lol:

Becks 07-11-2006 06:59 PM

Quote:

Quoth NightWolf
I really REALLY wish there was a computer competency test before you could buy one of these things.

If that was the case, I don't know if I'd be allowed to have a computer...not to mention one with internet access!!!!!!!!!!!!!!!!!!

karma_gypsy 07-11-2006 11:28 PM

They wanted an internet cable? Like either an ethernet cable or modem cable???

Sounds like you had to deal with a real winner though.


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