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Old 09-27-2008, 10:03 AM
Lace Neil Singer's Avatar
Lace Neil Singer Lace Neil Singer is offline
Urge to kill, rising...
Join Date: Jul 2006
Location: England
Posts: 4,415

The difference is in the manner. A customer who giggles after being told and says, "Whoops, silly me," is not sucky. A customer who makes the request in a snotty tone and after you politely point out the DVDs, goes and complains to the manager about your "rudeness", ie daring to point out their stupidity, is sucky. At least, that's my opinion.
People who don't like cats were probably mice in an earlier life.
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