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Old 07-04-2007, 05:26 PM
Andara Bledin's Avatar
Andara Bledin Andara Bledin is offline
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Join Date: Mar 2007
Location: Sunny Southern California
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Quoth Luna View Post
It amazes me about all the complaints over foreign based call centers. If all call centers were based in the US (or your country of origin) do these customers understand that their services would probably cost about 10% more?

Then they'd be calling to complain about that too.
Oh, it doesn't amaze me about foreign call center complaints.

I have much too often had to deal with off-shore call centers where the people answering the phones not only had incredibly thick accents, but their grasp of English was marginal, at best, and they were incapable of actually understanding anything that did not fit the script they were using.

When a call that should take no more than 15 minutes takes 2 hours, I think you have every right to be incredibly irritated or downright pissed.

^-.-^
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